5
En
Troubleshooting
Case 1:
If “
No Update
” is displayed on the front
display of the AV receiver, it means that the
firmware has already been updated. You do
not need to do anything further.
Case 2:
If an error occurs, “
Error!! *-**
” is
displayed on the front display of the AV
receiver. (Alpha-numeric characters on the
front display are denoted by asterisks.) Refer
to the following table and take appropriate
action.
■
Errors during an update via USB
Case 3:
If an error occurs during the update process,
disconnect then reconnect the AC power cord
and try again.
Case 4:
If an error occurs due to a wrong selection of
input sources, turn off and on the AV
receiver. Then retry the update.
8
Select “Hardware Setup” and press
ENTER
.
9
Select “Firmware Update” and press
ENTER
.
10
Select “Via USB” and press
ENTER
.
11
Select “Update” and press
ENTER
.
The update process will begin.
During the update process, the on-screen
display may disappear depending on the
updated program. When this occurs, you
can still view the update progress on the
front display of the AV receiver. The on-
screen display will reappear after the
update is complete, and upon turning the
AV receiver off and on again.
Do not turn off the AV receiver and do
not remove the USB device during the
update process.
12
The message “Completed!” appears on
the front display of the AV receiver,
indicating that the update has been
completed.
Remove the USB device.
13
Turn off the AV receiver using
8
ON/STANDBY
on the front panel.
Do not use
8
RECEIVER
on the remote
controller.
Once turned off, the AV receiver will
automatically turn on again.
Congratulations! You now have the latest
firmware installed on your Onkyo AV
receiver.
Error
Code
Description
*
-10
,
*
-20
The USB device was not detected.
Make sure the USB flash memory
or USB cable is properly connected
to the USB port. If the USB storage
device has its own power supply,
use it to power the USB device.
*
-14
The firmware file was not found in
the root folder of the USB device,
or the firmware file is for another
model. Retry and download the file
on the support page of the web site,
following the on-site instructions.
If the error persists, please contact
Onkyo Support (indicated in the
last page) and provide the error
code.
Others
Retry the update procedure from
the beginning. If the error persists,
please contact Onkyo Support
(indicated in the last page) and
provide the error code.
