25
24
Customer Name :
Address
Phone[O]
[R]
Unit Model
Unit Serial Number
Dealer Name
Invoice Number
Date of Purchase
Date of Installation
MCB Rating
Current (Amps.)
O
Cable Size
Ambient Temp. ( C)
O
Earthing
Room Temp. ( C)
O
Stabiliser
Grill Temp. ( C)
Input Voltage
Remote Operation
Customer's Response : To be filled up by the Customer
1. Installation completed within:
12hrs( ), 24 hrs( ) , 36 hrs ( ), more than 36 hrs ( )
2. How did you find the behavior of the Engineer :
Excellent (
J
), Good (
K
), Not satisfied (
L
)
3. Overall rating of the service:
Excellent (
J
), Good (
K
), Not satisfied (
L
)
4. Suggestion if any:
Job Number
Engineer's Signature
Customer's Signature
INSTALLATION & SATISFACTION
REPORT
TROUBLE SHOOTING CHART
Phenomenon
Troubleshooting
Indoor unit cannot deliver air.
Ÿ
In HEAT mode, when the temperature of
indoor heat exchanger is very low, that will
stop deliver air in order to prevent cool air.
(Within 2min)
Ÿ
In HEAT mode, when the outdoor
temperature is low or high humidity, there
are much frost be formed on the outdoor
heat exchanger, that the unit will
automatically defrost, indoor unit stop
blowing air for 3-12min. During the
defrosting, there is water flowing out or
vapor be produced.
Ÿ
In dehumidifying mode, sometimes indoor
fan will stop, in order to avoid condensing
water be vapo-rized again, restrain
temperature rising.
Moisture on air outlet vent.
Ÿ
If unit is running under the high humidity for
a long time, the moisture will be condensed
on the air outlet grill and drip off.
H1: Defrosting
Ÿ
It is normal.
Immediately stop all operations and plug out,
contact the dealer in following situations.
There is harsh sound during operation.
The terrible odors emitted during
operation. Water is leaking in the room.
Air switch or protection switch often
breaks. Carelessy splash water or
something into unit. There is an
abnormal heat in power supply cord and
power plug.
Stop running and pull out of the plug.
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