onga B Series, Руководство пользователя, Страница: 11 / 12

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Onga Product Warranty (Continued)
5) Hydrostatic relief valve supplied separately or incorporated in products are sold with the
express understanding that such products offer limited hydrostatic relief and no offer is made
or implied as to the suitability of such products for a specific application as their condition at
the time of sale are unknown and beyond Onga’s control. It is the responsibility of the installer
to ensure that the performance of the valve meets the required application.
6) Swimming pools or spa equipment will not be warranted where the Langelier Saturation Index
‘pH’ range is outside 7.2 to 7.6 and they have not been regularly treated with chlorine or
bromine based sanitising systems, or other recognised sanitising systems.
Spare Parts:
Spare parts are usually stocked for a reasonable period of time following last production.
Onga does not warrant that spare parts will be made available for the whole of the reasonable period
and reserves its right to cease supplying spare parts or providing facilities for repair of spare parts
in circumstances which are beyond its control including the requirement to remove spare parts
from sale as a consequence of changes in the law or otherwise as it deems fit.
How to get service: In Australia please contact 1800 664 266
In New Zealand please contact 0800 664 269
Claims under this warranty must give evidence of date of purchase, model and serial number of the
product and the claimants name, address and telephone number.
1) To obtain warranted service, you will be required to provide to either Onga state office or recommended service agent:-
a)
the product;
b) confirmation in writing specifying the nature of your claim;
c) proof providing date of original purchase;
d) full contact details including name and address;
e) the serial number of the product if any.
2) The product is to be forwarded by the customer freight paid to Onga.
Infield service by an authorised Onga Service Agent will incur a travel, removal & reinstallation fee to adjudicate on warranty issues.
Authorised warranty will be free of charge for the first 12 month period from date of the first consumer purchase.
3) Warranty service work will be denied or suspended, on equipment not readily accessible to service personnel, that is products that are
behind barriers, tiled or bricked in, installed in roofs or second storey external walls including inaccessible power points.
4) Any service of any product which is found to be faulty due to abuse, misuse or improper installation will be charged to the owner at the
service agents current servicing
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION
CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Exclusion of damages:
ONGA’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. ONGA SHALL
NOT BE LIABLE FOR:
1) DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED UPON
INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS
OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE OF BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL
LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
2) ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3) ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effective law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. Nothing in this warranty limits or restricts, or is intended to derogate from, any right or remedy
which the purchaser or ultimate user of the product may have pursuant to Australian state and/or
Australian federal consumer protection legislation, New Zealand Sale of Goods Act, Consumer Guarantees
Act, Fair Trading Act or any other relevant and applicable New Zealand legislation or authority and where
necessary shall so be read and construed.