25
ERROR MESSAGES AND DETAILS ABOUT YOUR SYSTEM
No result in memory, such as the first
time use of the meter.
or
,
Your meter was unable to recall this
result.
You can still perform a blood glucose
test and get an accurate test result.
Contact the OneTouch® Customer Care
Line at 1 800 663-5521 to report this
occurrence if this is
not
your first time
use of the meter.
Error message indicates there is a
problem with the meter.
Do Not
use the meter.
Contact the OneTouch® Customer Care
Line at 1 800 663-5521.
Error message could be caused either
by a used test strip or a problem with
the meter.
Repeat the test with a new test strip;
see Section 3, Testing your blood
glucose. If this message continues
to appear, contact the OneTouch®
Customer Care Line at 1 800 663-5521.
Error message indicates that the blood
or control solution sample was applied
before the meter was ready.
Repeat the test with a new test strip.
Apply a blood or control solution
sample only after the flashing blood
drop icon
R
appears on the display.
If this message continues to appear,
contact the OneTouch® Customer Care
Line at 1 800 663-5521.