12
W W W.ONEFORALL.COM
Customer Service
If you still have questions about the operation of your ONE FOR ALL 4 uni-
versal remote and could not find the answer(s) in the trouble shooting sec-
tion, you may want to contact the customer service department for assi-
stance.
You may care to visit our Internet-site:
www.oneforall.com
Our internet-site has many advantages:
- 24 hours access
- no waiting time
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range
Before contacting us, by Fax, E-mail or Phone, make sure you have
the required information available by filling in the table below.
What do we need to know before you contact us:
1
That you have the
URC-7542
One for All remote
2
The date of purchase (.........../.........../...........).
3
A list of your equipment/models/helpcodes(*): (see example below)
Helpcode(*)
Device
Brand
Device
Remote
SET-UP
model nr.
model nr.
code
3410805
TV
Sony
KVX-2950B
RMT-V131B
0505 (example)
Type/model numbers can often be found in your equipment
owner’s manual or on the factory plate behind the device.
4
.
Then Fax, E-mail or Dial us:
In the UK
In Ireland
e-mail: [email protected]
e- mail : [email protected]
fax: +31 53 432 9816
fax: +31 53 432 9816
tel.: 0808-1000306(*)
tel.: 1-800 553199 (*)
In Australia
In South Africa
e- mail: [email protected]
e- mail: [email protected]
fax: 03 9672 2479
fax: 011 298 2302
tel.: 1 300 888 298
tel.: 0860 100551
tel.: 011 298 2300
In New Zealand
e- mail: [email protected]
fax: (06) 878 2760
tel.: 0508 ONE 4 ALL (663 4 255)
(*) When you call us you will be asked to enter your helpcode(s). You only
have to enter the helpcode(s) of those devices you have a problem with.
The helpcode is a 7-digit code, which defines the ONE FOR ALL-model
you have, the device type and the brand of your device. This helpcode
can be found in the first column of the setup code list.
