4. Error Messages and Troubleshooting
29
Nothing happens when you press the
buttons.
The batteries are depleted.
Replace the batteries with new
ones.
Refer to section 2.1.
The batteries have been inserted
incorrectly.
Insert the batteries with the correct
(+/-) polarity.
Refer to section 2.1.
Connection failure.
Data cannot be sent.
The blood pressure monitor might not be properly placed within the
smartphone’s transmission range and is too far from the smartphone. If
there are no causes of data transmission interference found near the
blood pressure monitor, move the blood pressure monitor within 5 m of
the smartphone and try again.
The
Bluetooth
®
feature of the smartphone is turned off. Turn on the
Bluetooth
®
feature of the smartphone and your monitor, and try sending
the data again.
The
Bluetooth
®
feature of the blood pressure monitor is turned off. Refer
to “To turn “ON” the Bluetooth
®
” in “3. Using the Device”.
The blood pressure monitor did not pair successfully to the smartphone.
Try to pair the devices again. Refer to “Pairing this Device with a
Smartphone” in section 2.2.
The blood pressure monitor is not ready, follow the step “1. Press the
connection button.” in “To Set the Date and Time Manually”.
The application on the smartphone is not ready. Check the application
then try sending the data again.
Refer to “Pairing this Device with a Smartphone” in section 2.2.
If the Err symbol still lights after checking the application, contact
customer service.
Problem
Cause
Solution
HEM-7280T-AP_B_M.fm Page 29 Tuesday, October 13, 2015 2:51 PM
