29
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Are you using only 1 pad?
Put the other pad on your skin. You
must use both pads for therapy to work.
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from the gels?
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surface of gels.
Are the pads stacked together or do
pads overlap?
Check placement of pads. Refer to “Pad
Placement”.
Is the cord properly connected to the
unit?
Connect the cord plug correctly into the
jack at the bottom of the unit.
Is the intensity setting too low?
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Is the gel damaged?
Replace the gel.
The battery may not have enough
charge.
Charge the battery fully.
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Is the gel dirty?
Replace the gel.
Therapy time may be too long.
Use less than 30 minutes.
Are the 2 pads attached properly to the
body?
Refer to the “Pad Placement” and
attach correctly.
Is the gel surface worn out?
Replace both gels at the same time.
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device is within 30cm. If the problem persists, refer to the table below.
