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Check the details below before contacting
Technical Support for repair or service.
If you need information or if you have a problem, please contact the local Customer Care Center.
When applying for after sales servic e, check the manufacturer’s serial number or bar code.
THE APPLIANCE DOES NOT WORK.
THE HOPPER DOES NOT OPEN.
IT STOPS DURING NORMAL OPERATION.
THERE ARE GATE MARKS (FORMING MARK) RESULTING FROM THE MOLDING PROCESS.
WHAT IS THE DIFFERENCE BETWEEN FINE STRAINER AND COARSE STRAINER?
JUICE LEAKS OVER THE BASE.
THE BOWL SHAKES WHEN SQUEEZING.
Make sure the p ower cord is properly plugged in.
Check the hopper is assembled properly.
If the hopper has not been properly locked in place, the appliance
Check if the appliance has been assembled according to the manual in an ordinary manner.
does not work for safety reasons.
See the assembly in the manual or consult with the local Customer Care Center for help.
o
Is there alot of pulp left inside the b wl?
Press [ON ] button to discharge internal pulp somehow.
H ave you placed a ny foreign substances or solid objects such as hard seeds?
Press the [Reverse/REV] button to make foreign substances come up again toward the feeding tube.
Do not attempt to open it by force or with too much pressure. Still it does not work following by the above process , contact the local
Customer Care Center.
H ave you put he avy loads of ingredient or a thick/big ingredient?
Read the manual Page 12 and follow Reverse/REV button guideline
Still the problem has not been solved , contact the local Customer Care Center.
It is normal, and there is no problem for use.
Regarding strainer selection for suitable ingredients , read the manual Page 3 .
Is Extraction packing properly inserted in?
Juice could leak when the extraction packing is not properly inserted. Please push the extraction packing tight enough.
Juice is still leaking even though the extraction packing was inserted properly?
If an amount of input ingredient is too much compared to the size of pulp outlet, the packing may be slightly pushed out
ga p. Do not process heavy loads at a time; squeeze little by little.
and juice may leak through the
Slight shaking may be occurred due to motor movement.
Large or small movements occur depending on the pulp texture of ingredients (hard or tough).
It is no rmal when the screw is rotating. Please note that it is not malfunction.
Hard ingredients ( e.g: carrots/potatoes/radishes/beetroots et c.) may shake the bowl more than soft and juicy ingredient.
TROUBLESHOOTING
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