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19
Troubleshooting
Problem
Possible Causes
What to Do
White film on inside
surface
Hard water minerals
To clean the interior, use a damp sponge with
dishwasher detergent and wear rubber gloves. Never
use any other cleaner than dishwasher detergent for
the risk of foaming or suds.
There are rust stains
on cutlery
The affected items are not
corrosion resistant
The items should be corrosion resistant.
Knocking noise in
the wash cabinet
A spray arm is knocking
against an item in a basket
Interrupt the program, and rearrange the items which
are obstructing the spray arm.
Rattling noise in the
wash cabinet
Items of crockery are loose
in the wash cabinet
Interrupt the program and rearrange the items of
crockery.
Knocking noise in
the water pipes
This may be caused by on-
site installation or the cross-
section of the piping.
This has no influence on the dishwasher function. if in
doubt, contact a suitably qualified plumber.
The dishes are not
clean
The dishes were not loaded
correctly.
See notes in " Loading the Dishwasher Baskets ".
The program was not
powerful enough.
Select a more intensive programme. See" Wash
Cycle Table ".
Not enough detergent was
dispensed.
Use more detergent, or change your detergent.
Items are blocking the path
of spray arms
Rearrange the items so that the sprayer can rotate
freely.
The filter combination is not
clean or is not correctly
fitted. This may cause the
spray arm jets get blocked.
Clean and/or fit the filter combination correctly. Clean
the spray arm jets. See "Cleaning the Spray Arms".
Cloudiness on
glassware
Combination of soft water
and too much detergent.
Use less detergent if you have soft water and select a
shortest cycle to wash the glassware and to get them
clean.
Black or grey marks
on dishes
Aluminium utensils have
rubbed against dishes.
Use a mild abrasive cleaner to eliminate those marks.
Detergent left in
dispenser cups
Dishes block detergent cup
opens.
Re-loading the dishes properly.
The dishes are not
drying
Improper loading
Load the dishwasher as suggested in the directions.
Too little rinse-aid
Increase the amount of rinse-aid/refill the rinse-aid
dispenser.
Dishes are removed too
soon
Do not empty your dishwasher immediately after
washing. Open the door slightly so that the steam can
escape. Begin unloading the dishwasher only once
the dishes are barely warm by touching. Empty the
low basket first. This prevents water from dropping off
dishes in the upper basket.
Wrong program has been
selected
In short program the rinse temperature is lower. This
also lowers cleaning performance. Choose a program
with a long high rinse temperature.
Use of cutlery with a low-
quality coating
Water drainage is more difficult with these items.
Cutlery or dishes of this type are not suitable for
washing in the dishwasher.
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