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ARTWORK/PRODUCT ART/

 DWGS/START HERE ARROW

ARTWORK/PRODUCT ART/

 DWGS/START HERE ARROW

CND3 Series

Temperature Controller

WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and 
workmanship for a period of 

13 months

 from date of purchase. OMEGA’s WARRANTY 

adds an additional one (1) month grace period to the normal 

one (1) year product warranty

 

to cover handling and shipping time. This ensures that OMEGA’s customers receive 
maximum coverage on each product. 
If the unit malfunctions, it must be returned to the factory for evalua-tion. OMEGA’s Customer 
Service Department will issue an Authorized Return (AR) number immediately upon phone or 
written request. Upon examination by OMEGA, if the unit is found to be defective, it will be 
repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from 
any action of the purchaser, includ-ing but not limited to mishandling, improper interfacing, 
operation outside of design limits, improper repair, or unauthorized modifica-tion. This 
WARRANTY is VOID if the unit shows evidence of having been tampered with or shows 
evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or 
vibration; improper specification; misapplication; misuse or other operating conditions 
outside of OMEGA’s control. Components in which wear is not warranted, include but are not 
limited to contact points, fuses, and triacs.

OMEGA is pleased to offer suggestions on the use of its vari-ous products. However, 
OMEGA neither assumes responsibil-ity for any omissions or errors nor assumes 
liability for any damages that result from the use if its products in accordance with 
information provided by OMEGA, either verbal or writ-ten. OMEGA warrants only 
that the parts manufactured by the company will be as specified and free of defects. 
OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND 
WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED 
WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION 
OF LIABILITY: The remedies of purchaser set forth herein are exclusive, and the 
total liability of OMEGA with respect to this order, whether based on contract, warran-
ty, negligence, indemnification, strict liability or otherwise, shall not exceed the 
purchase price of the component upon which liability is based. In no event shall 
OMEGA be liable for consequential, incidental or special damages. 

CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a 
“Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in 
medical appli-cations or used on humans. Should any Product(s) be used in or with any nuclear 
installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes 
no responsibility as set forth in our basic WARRANTY/DISCLAIMER language, and, additionally, 
purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage 
whatsoever arising out of the use of the Product(s) in such a manner.

RETURN REQUESTS/INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service 
Department.  BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER 
MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER 
SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR 
number should then be marked on the outside of the return package and on any 
correspondence.

FOR 

WARRANTY

 RETURNS, please have 

the following information available 

BEFORE contacting OMEGA:

1.

 Purchase Order number

 

under which the

product

 

was PURCHASED,

2.

Model and serial number of the

3.

product  under  warranty,  and

 

  Repair

instructions  and/or

 

specific  problems

relative

 

to the product.

FOR 

NON-WARRANTY

 REPAIRS, consult 

OMEGA for current repair charges. Have the 

following information available BEFORE 

contacting OMEGA:

1. Purchase Order number to cover

the COST of the repair or

 

calibration,

2.

3.

Model and serial number of the

 

product, and

 Repair instructions and/or specific

 

problems

relative to the product.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is

possible. This affords our customers the latest in technology and engineering.

OMEGA is a trademark of OMEGA ENGINEERING, INC.© 

Copyright 201

9

 OMEGA ENGINEERING, INC. All rights reserved.  This document may not be 

copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-

readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.

M5730/0119

omega.com   [email protected]

The information contained in this document is believed to be correct, but 

OMEGA accepts no liability for any errors it contains, and reserves the right to 

alter specifications without notice. 

Servicing North America:

Omega Engineering, Inc.

800 Connecticut Ave, Suite 5N01, Norwalk, CT 06854

Toll-Free: 1-800-826-6342 (USA & Canada only) 
Customer Service: 1-800-622-2378 (USA & Canada only) 

Engineering Service: 1-800-872-9436 (USA & Canada only) 

Tel: (203) 359-1660 

Fax: (203) 359-7700 

e-mail: [email protected]

For Other Locations Visit omega.com/worldwide

NOTES

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U.S.A.

Headquarters:

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