10
Troubleshooting
Trouble
Causes
Solutions
Strange noise under the
bottom shelf.
Fan blade broken.
Power off and fix the blade.
Non-refrigerating in spite of
normal operation.
Unit off.
Power on.
Melting process.
Stop melting.
Refrigerant leaking.
Patch the leak and refill refrigerant.
Unit failure.
Call Omcan.
Weak air from air curtain,
and higher cabinet
temperature.
Evaporator blocked by frost.
Increase melting frequency.
Inside fan damaged.
Replace the fan.
Too low point of temperature
controller.
Adjust the set point.
Vent blocked by storage.
Remove the storage.
Normal air curtain, but
higher cabinet temperature.
Insufficient refrigerant.
Refill the refrigerant.
Too high set point of temperature
controllers.
Adjust the set point for the
temperature controller.
The wind curtain disturbed by strong
air flow.
Removing the disturbing factors.
Ambient temperature or humidity
beyond standards.
Improve the conditions.
Maintenance
and outside thoroughly, and keep door open to sufficiently dry.
3. As glass breaks easily, keep far away from children.
4. Frequently observe the operation of the product. In case of any abnormal noise or smell, cut off the power
supply immediately and call professionals. Do not restart the product before source of trouble is found.
5. We will not be responsible for any accidents acquired through failure to follow previous notices.
SERVICE
• To maintain good refrigeration performance, a refrigeration service person should be called periodically
(at least twice a year) to clean the discharge honeycomb and remove any accumulated dirt from the
condenser coil and condensate evaporator pan on self-contained models. POOR CIRCULATION OF AIR
THROUGH THE CONDENSER COIL WILL RESULT IN POOR REFRIGERATION PERFORMANCE.
• Dirt accumulation inside the condensate evaporator pan will reduce the pan’s capacity and affect the
efficiency of the heater causing a burned out heater and an overflow of defrost water onto the store floor.
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