15
Troubleshooting
Problem
Possible Causes
Solution
Burner will not light
Gas Supply is turned off.
Turn on gas at LP tank.
Out of propane.
Check to be sure you still have
propane in your tank.
Regulator is not properly seated
into the tank valve.
Remove and reattach. Hand
tighten only.
Crimped fuel supply hose.
Inspect and straighten.
Regulator failure or damaged
hose.
Replace.
Electronic igniter not working.
Make sure you can hear the igniter
clicking, if not, replace the AA
battery.
Ensure the electrode tip is 1/8”
to 1/4” from the main burner and
1/8” to 3/16” from the side burner,
adjust if necessary.
Inspect the electrode to be sure it
is not cracked or broken, replace if
needed.
Blockage in the gas system.
Inspect the burners to be sure all
orifices are cleared.
Irregular flame or yellow flame.
Residual oil.
Will burn off over time.
Tubes in burners are blocked.
Remove and clean.
Burners have a high grease or dirt
build-up.
Remove and clean.
Burners are not properly aligned
with valves.
Inspect under the control panel.
Sudden drop in gas pressure or
flames blow out.
Out of gas.
Ensure that there is propane in the
tank.
The excessive fuel flow valve
tripped.
Turn off all burners, wait 30
seconds, and relight grill. If
problem persists, turn off all
burners and disconnect the
regulator from the tank. Wait 10
minutes, reconnect regulator and
perform a leak test. Slowly turn on
LP and relight the grill.
Wind is blowing out the burners.
Turn the front of the grill to face the
wind or move the unit out of the
wind.
