CCD color camera XC30
30
6.4.2
The graphic card's driver is outdated
Problem:
The graphic card's driver is outdated.
Solution:
Check your graphic card's driver in the Device Manager and install an
update, if it's too old. To do so, follow the instructions in chapter 6.3.1 on page 27.
6.5
Another problem has occurred
If your problem hasn't been mentioned in this manual, or the solutions suggested
didn't solve the problem, you'll certainly be able to find a solution by contacting
Olympus Soft Imaging Solutions Customer Service. There are two ways in which
you can do this:
Finding a solution on the Customer Service's Internet site
Contacting Customer Service
6.5.1
Finding a solution on the Customer Service's Internet site
You'll find additional problem solutions on the Olympus Soft Imaging Solutions
Customer Service Internet site. This Internet site contains questions that have
frequently been asked and shows you solutions to other problems. Do the following:
1)
Enter the following address in the Internet browser:
www.olympus-sis.com
"
The Olympus Soft Imaging Solutions Internet site opens in the browser.
Search for your
problem on the
Customer Service
pages in the Internet.
2)
Click the
Customer Care
tab.
"
Customer Service's Internet site opens in the browser.
3)
In the
Technical Support
field, click the FAQ’s (Frequently Asked Questions)
entry.
"
A list of solutions opens in the browser.
4)
Click a topic that corresponds to your problem, then read the entry.
