EN-33
Addit
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al inf
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tion
Before you contact us
Before you contact us
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Confirm the following points before contacting us so that we can provide quick and accurate answers.
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Please fill out this check sheet if you want to contact us by fax or mail.
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Symptom, displayed messages, frequency, and other details of the problem:
PC-related problems are difficult to accurately identify. Please provide as much detail as possible.
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Name:
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Contact information: Postal code
Address (your residential address or office address)
Phone/Fax
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Product name (model):
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Serial number (located on the bottom of the product):
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Purchase date:
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Error code displayed on the camera screen:
*Please provide the following information if you are using the storage unit connected to a PC or if you are
using third party application software:
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Type of PC:
Manufacturer, model, and others
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Memory size and free hard disk space:
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Windows version:
Settings on Control Panel/System/Device Manager:
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Other peripheral devices connected:
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Name and version of the application software related to your problem:
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Name and version of the OLYMPUS software product related to your problem:
00Kura_E.book Page 33 Tuesday, October 26, 2004 1:14 PM
