23
IP-K
AMERA
OC 800
APPENDIX
Troubleshooting
My camera is not detected within the network.
Check all the
cable connections. Observe the information in Section “Con-
necting the Camera”.
Check the network settings. The
DHCP
function must be acti-
vated in the router. Your camera can only be found automati-
cally in the network when the
DHCP
function is switched on.
Reset your camera to its default factory settings. Use a thin
object to press in the opening on the rear of the camera for ap-
prox. 10 seconds. Ensure that the user identifier and password
correspond to the default settings.
My camera is detected within the network but I cannot ac-
cess it.
Check the entries for the user identifier and password.
The default settings are provided on the rear of the camera.
Reset your camera to its default factory settings. Use a thin
object to press in the opening on the rear of the camera for ap-
prox. 10 seconds. Ensure that the user identifier and password
correspond to the default settings.
