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5-8

Troubleshooting

Error Indication

If the

indicators

light or flash repeatedly in manners not described

above for normal or maintenance indication, a service error has
probably occurred. Turn the printer off by the power switch, wait 5
seconds and then turn the printer on again. This may clear the error.
Even if the error is not cleared, contact your service technician.

The toner is running low.

Have a new toner container ready.

The toner has run out.

Replace with a new

toner container

.

After replacing the

toner container

,

clean the inside of the printer.

Unable to print with the specified
resolution due to insufficient
memory.

Add the

expansion memory

to the

printer.

CF card

is not formatted.

Format the

CF card

.

Specified file not found.

Press

[GO]

to continue processing.

Press

[Cancel]

to cancel processing.

The current printing cannot be
continued.

Press

[GO]

to continue processing.

Press

[Cancel]

to cancel processing.

Unable to print due to insufficient
memory.

Install the

expansion memory

in the

printer. Press

[GO]

to continue

processing. Press

[Cancel]

to cancel

processing.

Unable to print as the data is too
complicated.

Press

[GO]

to continue processing.

Press

[Cancel]

to cancel processing.

Indicator

Meaning

Remedy

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Содержание PG 2028 SPECIAL

Страница 1: ...Code 545701en GB OPERATION GUIDE PG L2028 PG L2028 Special...

Страница 2: ...h the product replacement of original components or accessories with others of a type not approved by the manufacturer or performed by unauthorised personnel All rights reserved No part of this materi...

Страница 3: ...3 7 Status Monitor 3 10 Configuration Tool 3 14 Uninstalling Software 3 18 4 Maintenance 4 1 General Information 4 2 Toner Container Replacement 4 2 Cleaning the Printer 4 6 Prolonged Non Use and Movi...

Страница 4: ...ii...

Страница 5: ...sing your machine This chapter provides information on the following topics Legal Information iv License Agreements v Safety Information viii Symbols xii Installation Precautions xiii Precautions for...

Страница 6: ...emark of Kyocera Corporation Hewlett Packard PCL and PJL are registered trademarks of Hewlett Packard Company Centronics is a trade name of Centronics Data Computer Inc Adobe Acrobat Flash and PostScr...

Страница 7: ...ghts in the Programs 1 License Under this license you may use the Programs only with the device on which they are installed and transfer possession of the Programs and the device to another party If y...

Страница 8: ...his license is governed by the laws of the State of New York If you acquired the Program in Canada this license is governed by the laws of the Province of Ontario Otherwise this license is governed by...

Страница 9: ...and omissions 8 THE PARTIES AGREE THAT ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED 9 Your exclusive remedy and t...

Страница 10: ...products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825 Radio Tag Technology In some countries the radio tag technology used in this equipment to ident...

Страница 11: ...Laser radiation warning ix Ozone Concentration These printers generate ozone gas O3 which may concentrate in the place of installation and cause an unpleasant smell To minimize the concentration of oz...

Страница 12: ...nufacturer Olivetti S p A via Jervis 77 10015 Ivrea TO ITALY Declares that the product Product name Page Printer Model number PG L2028 and PG L2028 Special as tested with enhancement optional unit Pap...

Страница 13: ...th the printer within a set amount of time Sleep Mode This printer automatically enters Sleep Mode when approximately 15 minutes have passed since the printer was last used The amount of time of no ac...

Страница 14: ...tion are indicated inside the symbol Please contact your service representative to order a replacement if the safety warnings in this Operation Guide are illegible or if the guide itself is missing fe...

Страница 15: ...Other Precautions Adverse environmental conditions may affect the safe operation and performance of the machine Install in an air conditioned room recommended room temperature around 23 C 73 4 F humid...

Страница 16: ...to an outlet with a ground connection to avoid the danger of fire or electrical shock in case of an electric short If an earth connection is not possible contact your service representative Other pre...

Страница 17: ...your service representative If anything harmful paper clips water other fluids etc falls into the machine turn the main power switch off immediately Next be absolutely certain to remove the power plu...

Страница 18: ...re Cautions when Handling Consumables Caution Do not attempt to incinerate the Toner Container Dangerous sparks may cause burns Keep the Toner Container out of the reach of children If toner happens t...

Страница 19: ...Printing This chapter explains how to install the printer driver print from your PC and use the application software included in the CD ROM 4 Maintenance This chapter explains how to replace the tone...

Страница 20: ...ion or feature Note Do not remove the toner container from the carton until you are ready to install it in the printer Important Used to provide important information IMPORTANT Take care not to touch...

Страница 21: ...1 Machine Parts This chapter identifies machine parts indicators and operation panel keys Components at the Front of the Printer 1 2 Components at the Rear of the Printer 1 3 Operation Panel 1 4 Indic...

Страница 22: ...s at the Front of the Printer 1 Top Cover 2 Paper Stopper 3 Top Tray 4 Operation Panel 5 Right Cover 6 Paper Cassette 7 Front Cover 8 Manual Feed 9 MP Tray 10 Subtray PG L2028 1 2 3 4 5 6 7 9 PG L2028...

Страница 23: ...Machine Parts 1 3 Components at the Rear of the Printer 11 Optional Interface Slot Cover 12 USB Interface Connector 13 Rear Cover 14 Power Cord Connector 15 Power Switch 11 14 12 15 13...

Страница 24: ...1 4 Machine Parts Operation Panel 1 Ready Indicator 2 Attention Indicator 3 Toner Indicator 4 Data Indicator 5 Paper Indicator 6 Jam Indicator 7 Cancel Key 8 GO Key 2 1 3 4 5 6 7 8...

Страница 25: ...inserted properly Off The printer status is normal Paper Amber Lit The paper has run out when printing Fast Flashing The specified cassette or paper feeder has no paper at Ready status The cassette i...

Страница 26: ...or 1 second or more Cancels the data from the PC GO At Ready Press momentarily Switches On line Off line Press for 3 to 9 seconds Prints the status page Press for 10 seconds or more Prints the service...

Страница 27: ...s chapter explains paper specifications for this printer and how to load paper into the cassette or MP tray Paper Specifications 2 2 Preparing the Paper 2 11 Loading Paper into Cassette 2 11 Loading P...

Страница 28: ...ch the paper is cut The higher the grade of paper you use the less risk there will be of paper jams and other problems and the higher the level of quality your printed output will reflect Differences...

Страница 29: ...must be used 105mm 4 1 8 inches 216mm 8 1 2 inches 297mm 11 11 16 inches Minimum Paper Size Maximum Paper Size Paper cassette 70mm 2 3 4 inches 148mm 5 13 16 inches Minimum Paper Size Maximum Paper Si...

Страница 30: ...must be 90 0 2 MP Tray Envelope Monarch Envelope 10 Envelope 9 Envelope 6 Envelope C5 Envelope DL Legal Letter Statement Oficio II Executive ISO A4 ISO A5 ISO A6 Folio ISO B5 JIS B5 JIS B6 Hagaki Ofuk...

Страница 31: ...grams per square meter g m The shaded part indicates the standard weight Thickness The paper used with the machine should be neither extremely thick nor extremely thin If you are having problems with...

Страница 32: ...hort grain Short grain paper can cause feeding problems in the machine All paper used in the machine should be long grain Other Paper Properties Porosity Indicates the density of paper fiber Stiffness...

Страница 33: ...fusing during the printing process Transparencies must be placed on the MP tray with the long edge towards the printer Labels Labels must be fed to the MP Tray One label can be loaded at a time The ba...

Страница 34: ...ore complex than that of ordinary paper it is not always possible to ensure consistent printing quality over the entire envelope surface Normally envelopes have a diagonal grain direction Refer to Pap...

Страница 35: ...392 F Preprinted Paper Preprinted paper should satisfy the same conditions as white bond paper Refer to Paper Specifications on page 2 2 The preprinted ink must be able to withstand the heat of fusing...

Страница 36: ...ra Heavy No Preprinted Yes Yes 75 to 90g m2 Normal2 Yes Labels Yes No 105 to 135g m2 Heavy1 No Bond Yes Yes 90 to 105g m2 Normal3 Yes Recycled Yes Yes 75 to 90g m2 Normal2 Yes Vellum Yes No Less than...

Страница 37: ...loading Failure to do so may result in a paper jam Loading Paper into Cassette 250 sheets of 11 8 1 2 or A4 paper 80 g m may be loaded into the Cassette 1 Pull the cassette completely out of the print...

Страница 38: ...ed 4 Adjust the paper length guide to the paper size required If you are going to use paper that is longer than A4 pull out the extension paper cassette by pushing the release lever one by one and adj...

Страница 39: ...ight in as far as it will go There is a paper gauge on the left side of the front of the paper cassette to indicate the remaining paper supply When paper is exhausted the pointer will go down to the l...

Страница 40: ...ray towards you until it stops 2 Adjust the position of the paper guides on the MP tray Standard paper sizes are marked on the MP tray or Manual Feed For standard paper sizes slide the paper guides to...

Страница 41: ...e paper than exceeds the tab of the MP tray for PG L2028 Special only Note If the paper is considerably curled in one direction for example if the paper is already printed on one side try to roll the...

Страница 42: ...keep the printing side face up Insert envelope against the guide with the flap on the front or left side until they stop 5 Specify the paper size and type for MP tray using Configuration Tool For mor...

Страница 43: ...is chapter explains how to start up the printer print from your PC and use the application software included in the CD ROM Connections 3 2 Installing the Printer Driver 3 3 Printing 3 7 Status Monitor...

Страница 44: ...onnector at the rear of the printer 2 Connect the other end of the power cord to a power outlet 3 Press the Power Switch to On The printer begins to warm up Note Use a USB cable with a rectangular Typ...

Страница 45: ...ent to read the information and select Accept to proceed 4 Click Install Software Installation Method screen appears 5 Select Express Mode or Custom Mode as the installation method Express Mode If the...

Страница 46: ...erd ensure the printer is plugged in and connected to the computer s USB or Network port then cleck Refresh to search printers again 2 Select the printer you want to install and click Next 3 Confirm t...

Страница 47: ...ext 3 On Printer Port screen select the printer port connected to the printer click Next 4 Confirm the settings and click Install Printer driver installation starts 5 Installation Completed screen app...

Страница 48: ...USB or Network port before installing software from the CD ROM 2 Insert the CD ROM Product Library into the CD ROM drive 3 Double click the CD ROM icon 4 Double click OS X 10 2 and 10 3 Only or OS X...

Страница 49: ...t of transparencies with a blank or printed sheet interleaved using Transparency Interleaving Advanced Use to set up and add watermarks to your output This tab incorporates the PRESCRIBE commands into...

Страница 50: ...e manual duplex and use the Duplex Details option to select Flip on Long Edge for binding on the long edge or Flip on Short Edge for binding on the short edge Select Print manual duplex instructions t...

Страница 51: ...K on the Manual Duplex instruction message box All the odd pages will be printed Note If the paper is considerably curled in one direction roll the paperin the opposite direction to counteract the cur...

Страница 52: ...click the Version Info button in the Printing System Driver Properties dialog box Then click Status Monitor in the Version Info dialog box to launch the Status Monitor Exiting the Status Monitor Use e...

Страница 53: ...used to notify you For information on the sound notification settings refer to Status Monitor Settings on page 3 12 Status Monitor icon The Status Monitor icon is displayed in the taskbar notification...

Страница 54: ...t this check box to enter text you would like to hear played for events Although a sound file is unnecessary this function is applicable for Windows XP To use this function follow these steps 1 Select...

Страница 55: ...Appearance tab is contains the following items Enlarge window Doubles the size of the Status Monitor window Always on top Positions the Status Monitor in front of other active windows Transparency Dis...

Страница 56: ...w appears Exiting the Configuration Tool Use either of the methods listed below to exit the Configuration Tool Exit using the Close button Click in the top right corner of the Configuration Tool windo...

Страница 57: ...maximum paper capacity This tab also enables you to customize the paper size and type of the paper cassette or optional paper feeder If you selected Custom as the paper size for Cassette 1 to Cassette...

Страница 58: ...use the Connection tab to set the emulation You can also use this tab to change the buffer memory size and buffer mode of the printer for communication processing to the host Data Tab The Data tab fe...

Страница 59: ...elect On to reduce the power consumption to a minimum by turning off the heater of the fixing unit at Sleep Mode The default setting is On Panel lock Locks or unlocks the operation panel Locking the o...

Страница 60: ...nstaller appears 2 Select the software package to remove 3 Click Uninstall The uninstaller starts 4 When Uninstall complete screen appears click Finish 5 Select whether you restart your computer or no...

Страница 61: ...Maintenance This chapter explains how to replace the toner container and clean the printer General Information 4 2 Toner Container Replacement 4 2 Cleaning the Printer 4 6 Prolonged Non Use and Movin...

Страница 62: ...ing approximately once every 7 200 pages PG L2028 Special or 4 000 pages PG L2028 Starter Toner Container The toner container packed with the new printer is a starter toner container The starter toner...

Страница 63: ...etti S p A is not liable against any damages or problems arising from the use of toner containers other than those designated as original Olivetti toner containers For optimum performance it is also r...

Страница 64: ...ainer at least 5 times as shown in the figure in order to distribute the toner evenly inside the container 4 Remove the label from the toner container 5 Install the new toner container in the printer...

Страница 65: ...Maintenance 4 5 6 Turn lock lever to the lock position 7 Close the top cover...

Страница 66: ...ner container replacement 1 Open the top cover and front cover 2 Lift the process unit together with the toner container out of the printer 3 Remove the drum unit from the printer by holding the green...

Страница 67: ...ack and forth 2 or 3 times to clean the charger wire then return it to its original position CLEANER HOME POSITION 7 When cleaning is complete return the drum unit to the original position IMPORTANT D...

Страница 68: ...4 8 Maintenance 8 Return the process unit to its position aligning the guides at both ends with the slots in the printer Then close the front cover and top cover...

Страница 69: ...hould take to avoid possible damage that may occur when the printer is used next time Moving the Printer When you move the printer Move it gently Keep it as level as possible to avoid spilling toner i...

Страница 70: ...4 10 Maintenance...

Страница 71: ...oubleshooting This chapter explains how to handle printer problems understand indicator combinations and clean paper jams General Guidelines 5 2 Print Quality Problems 5 3 Understanding Indicators 5 5...

Страница 72: ...nted If the status page was printed successfully there may be a problem with the connection to the computer Refer to the Installation Guide and check the connection Check that the indicators display i...

Страница 73: ...the front cover and check that the toner container is correctly installed in the printer Refer to Toner Container Replacement on page 4 2 Full single color printout Contact your service technician Dro...

Страница 74: ...ge 4 6 Dirt on the top edge or back of the paper If the problem is not solved even after printing several pages clean the registration roller Refer to Cleaning the Printer on page 4 6 If the problem i...

Страница 75: ...edly Normal Indication The table below shows the indicator combinations when the printer status is normal IMPORTANT To play the animation you have to install Adobe Flash Player and Adobe Reader Versio...

Страница 76: ...r waiting Printing is possible Offline status You cannot print but the printer can receive data The printer returns to online status when the GO is pressed The printer is in sleep mode The printer ret...

Страница 77: ...ess unit or toner container The cassette does not contain the paper specified by the printer driver Load the paper into the cassette 1 or 2 and then restart printing You can change the paper source by...

Страница 78: ...the toner container clean the inside of the printer Unable to print with the specified resolution due to insufficient memory Add the expansion memory to the printer CF card is not formatted Format th...

Страница 79: ...printing Possible Paper Jam Locations The figure below shows the printer s paper paths including the optional paper feeder The locations where paper jams might occur are also shown here with each loc...

Страница 80: ...r not the jammed pages are reproduced normally after printing is resumed depends on the location of the paper jam MP Tray 1 Remove the paper jammed at the MP tray 2 Reload the MP tray Open and close t...

Страница 81: ...2 Remove any partially fed paper 3 Push the cassette back in securely The printer warms up and resumes printing IMPORTANT Do not try to remove paper that has already been partially fed Proceed to Insi...

Страница 82: ...low 1 Pull the paper cassette all the way out of the printer 2 Open the duplexer s cover in front of the printer and remove any jammed paper Open the duplexer s cover at the rear of the printer and re...

Страница 83: ...ainer out of the printer 3 Remove the drum unit from the printer by holding the green levers with both hands 4 If the jammed paper appears to be pinched by rollers pull it along the normal running dir...

Страница 84: ...to its position aligning the guides at both ends with the slots in the printer 6 Insert the process unit together with the toner container back into the machine Close the top cover and the front cove...

Страница 85: ...per is jammed inside the fuser unit open the fuser cover and remove the paper by pulling it out 2 Close the rear cover and open and close the top cover to clear the error The printer warms up and resu...

Страница 86: ...5 16 Troubleshooting...

Страница 87: ...ion 6 1 6 Option This chapter explains the options for this printer General Information 6 2 Expansion Memory Modules 6 3 Paper Feeder PF 100 6 6 Network Interface Card IB 23 6 7 CompactFlash CF Card 6...

Страница 88: ...tions on installing individual options refer to the documentation included with the option Some options are explained in the following sections Note Install the memory module before installing the opt...

Страница 89: ...controller board and memory module To protect electronic parts discharge static electricity from your body by touching a water pipe faucet or other large metal object before handling the memory module...

Страница 90: ...Remove the fixing tape in case of the first installation Then remove the memory slot cover as shown in the figure 4 Push out the clamps on both ends of the memory socket 5 Remove the memory module fro...

Страница 91: ...Removing a Memory Module To remove a memory module remove the right cover and the memory slot cover from the printer Then carefully push out the two socket clamps Ease the memory module out of the so...

Страница 92: ...pecial more paper cassette to the bottom of the printer for continuous feeding of a large volume of paper Each paper cassette can hold up to approximately 250 sheets of ISO A4 ISO A5 JIS B5 Letter or...

Страница 93: ...ace slot that is located at the back of the printer 1 Turn off the printer and disconnect the power cord and printer cable 2 Open the rear cover 3 Remove the optional interface slot cover 4 Insert the...

Страница 94: ...seful for storing fonts macros and overlays 1 Turn off the printer and disconnect the power cord and printer cable 2 Open the rear cover 3 Remove the optional interface slot cover When the Network Int...

Страница 95: ...Option 6 9 4 Insert the CF Card 5 Secure it with the screws removed in step 3 6 Connect the power cord and printer cable and turn on the printer...

Страница 96: ...6 10 Option...

Страница 97: ...Appendix 7 1 7 Appendix This section lists the specifications of this printer Specifications 7 2 Environmental Standard Requirements 7 4...

Страница 98: ...elope C5 16K Custom 148 210 to 216 297mm 5 13 16 8 5 16 to 8 1 2 11 11 16 inches MP Tray Manual Feed A4 JIS B5 A5 Folio Legal Letter Oficio II Statement Executive A6 B6 ISO B5 Envelope C5 Envelope 10...

Страница 99: ...X 10 x Interface Standard Hi Speed USB 1 Option Network Interface Card 1 10BASE T 100BASE TX 1000BASE T PDL PRESCRIBE Memory Standard 32MB Maximum 544MB Dimension W x D x H 375 393 250 mm 14 3 4 15 1...

Страница 100: ...the following environmental standard requirements Time for switching to Sleep mode default 15 minutes Duplex Printing Standard Equipment Durable paper for feeding Paper made of 100 recycled paper NOTE...

Страница 101: ...tandard requirements 7 4 Error indication indicators 5 8 Drum unit clearing paper jams 5 13 maintenance 4 6 Duplex section clearing paper jams 5 12 Expansion memory module option 6 2 Express mode inst...

Страница 102: ...6 2 6 6 Paper Loading paper into 3000 sheet paper feeder 2 11 2 14 minimum and maximum sizes 2 3 Paper Cassette components 1 2 Paper cassette clearing paper jams 5 11 minimum and maximum page sizes 2...

Страница 103: ...4 2 Toner indicator operation panel 1 4 replacing toner container 4 2 Toner kit toner container plastic waste bag installation guide 4 2 Top tray components 1 2 Touch panel 1 5 1 6 Transparency 2 7 Tr...

Страница 104: ...you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar t...

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