background image

OPERATOR MANAGEMENT ERRORS  

MESSAGE 

CAUSE  

NOT PRESENT 

Appears during operating mode (the operator requested is not 
present). 

OPERATOR NOT 
ACTIVE 

The operator activated is not enabled or not programmed. 

OPERATOR ACTIVE 

Appears when the operator is active and you enter option 601 to 
modify their personal details. 
An attempt is made to activate an operator (start shift) without 
first closing the previous operator shift.  

CLOSE SHIFT 

A request is made to run a Z10 report, but the current operator 
shift has not been closed. 

ENTER OPERATOR 

A sales ticket has been started but no operator is active. 

COMMAND NOT 
ALLOWED 

Situation: An operator is active and the training mode is enabled 
on the reports page.  
The message can be shown during closing turn attempt. 
Solution: Enable and disable again the training mode on the 
report page. 

EJ ERRORS 

MESSAGE 

CAUSE  

JOURN. DELETED  
OPEN DOOR 

Appears at the end of the deletion procedure.  

DOOR OPEN 

Appears when the door of the EJ bay is open. 

NOT POSSIBLE 

Appears when the data on the multimedia card cannot be deleted. 

EJ FULL  

Appears when there is no more free space for making registrations 
in the electronic journal. 

NO CLOSURE 

Appears when the user requests printing of tickets by date and NZ, but 
the closure has not yet been performed. 

TICKET MISSING 

Appears when a request is made to print a ticket in the EJ but no 
ticket of that number exists. 

JOURN. NOT INIT. 
INITIALISE? 

Appears in conditions of electronic journal not initialised. 

JOURN. NOT INIT. 
INIT. TERMINATED 

Appears at the end of initialising the multimedia card. 

JOURN. NOT INIT. 
EJ OTHER TILL 

Appears when a multimedia card is inserted that has been 
initialised on another cash register. 

JOURNAL NOT 
RECOGNISED 

The multimedia card is not of the specific type supplied by the Authorised 
Centres. 

JOURNAL NOT 
USABLE 

Appears when the electronic journal cannot be used due to an  
initialisation error. 

Содержание NETTUN@3000 int'l

Страница 1: ...ERRORS AND TROUBLESHOOTING ENGLISH FRAN AIS DEUTSCH ESPA OL CASH REGISTER NETTUN 3000 int l...

Страница 2: ...arking on the product Your attention is drawn to the following actions which could compromise the conformity attested to above and also product characteristics incorrect power supply incorrect install...

Страница 3: ...ORS AND TROUBLESHOOTING 1 ERROR MESSAGES 3 EJ MESSAGES 3 GENERAL ERRORS LIST 4 OPERATOR MANAGEMENT ERRORS 6 EJ ERRORS 6 CHIPCARD ERRORS 7 SLIP PRINTER ERRORS 7 TROUBLESHOOTING 8 RAM AND APPLICATION SO...

Страница 4: ...you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar t...

Страница 5: ...t is displayed MESSAGE the cause of the error CAUSE and when possible the solution SOLUTION To make consulting the errors easier they are grouped according to the environments in which they appear EJ...

Страница 6: ...Wait approx 20 seconds Press the ON OFF switch located at the rear turning this to the I position and press the key Check if normal operating conditions have been restored If not proceed to the next...

Страница 7: ...ed and displayed on the touch screen to indicate the error condition EJ MESSAGES MESSAGE CAUSE SOLUTION EJ NEARLY FULL The EJ multimedia card has almost reached its maximum capacity Terminate the curr...

Страница 8: ...ED Appears when an operation is not allowed INSERT AMOUNT Appears when the mandatory balance calculation option is set and the user does not enter the amount for its calculation SET PRICE Appears when...

Страница 9: ...ears when a price bypass operation is requested for a department but the price flag for the department is set as disabled in department management CLOSE DRAWER Appears when you try to open a ticket bu...

Страница 10: ...AUSE JOURN DELETED OPEN DOOR Appears at the end of the deletion procedure DOOR OPEN Appears when the door of the EJ bay is open NOT POSSIBLE Appears when the data on the multimedia card cannot be dele...

Страница 11: ...wallet cannot be executed because the wallet is not enabled POINTS LIMIT Appears when the upper limit for points contained on the chipcard is exceeded INVALID DATA The user details related to the chi...

Страница 12: ...turning this to the O position Extract the EJ and then reinsert it Replace the EJ card Press the ON OFF located at the rear switch turning this to the I position Error messages related to the EJ are s...

Страница 13: ...he normal operating conditions To activate this procedure 1 Power off the cash register by pressing the key on the operator panel 2 Press the ON OFF switch located at the rear turning this to the O po...

Страница 14: ...en calibration and at the end wait until the initialisation procedure completes and a message is printed on the ticket 10 The cash register starts automatically At the end a screen is displayed asking...

Страница 15: ...Code 578116en...

Отзывы: