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40
OKIPAGE
10i
User’s Guide
Problem Solving
4
Symptom:
Print job started with italics, changed to bold, but italics
still output.
Problem:
Font selection is by priority, and italic is “higher” than
bold.
Solution:
Turn italics off before turning bold on.
Symptom:
Printer ignores control codes sent prior to printing a
document.
Problem:
The application software automatically sends a reset
command before printing.
Solution:
Embed the control codes in the text to be printed.
Symptom: “Garbage” prints out.
Problem:
Incorrect driver is installed.
Solution:
Install an appropriate driver.
Symptom:
Printer’s output is below rated speed.
Problem:
Delays are caused by software formatting routines,
graphics downloads, and other application specific
factors.
Solution:
For maximum speed, output plain text.
Symptom:
Size of top margin increases with each page printed.
Problem:
“Creeping text.” Number of lines per page in software is
not equal to number of lines per page of printer.
Solution:
Many software packages assume 66 lines per page, but
your printer’s default is 60. Adjust software accordingly,
or set LINES/ Pg in Menu 1 to equal lines per page in
software.
Problem:
In Epson FX Emulation, when command for 66 lines is
sent to the printer, printer prints only 64 lines on a page,
looses the 65 and 66 line and prints 67th line on the
second page.
Solution:
Set line spacing to 35/216 with a software command ESC
“3” Pn (Pn=number of 216ths). Then send the command
to set the page length to 66 lines per page, ESC C Pn (Pn
= number of lines per page).
Symptom:
Strange symbols appear during normal printing.
Problem:
Wrong symbol set.
Solution:
Make sure the symbol set selected corresponds to symbol
set resident, in font card, or in soft font.
