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Print Quality Problems

                                                                                                                                                
Print Quality Problems  

Before consulting a service representative regarding a print quality problem, check the table below to see 
if there is a solution, or something you might have overlooked.

Symptom

Problem

Solution

Blank sheets 
printed.

Image drum cartridge not properly 
installed.

Reinstall image drum cartridge.

Empty or missing toner cartridge.

Install new toner cartridge.

Entire page prints 
faintly.

Empty toner cartridge. Pages get 
fainter when toner is used up.

Install new toner cartridge.

LED array is dirty.

Clean LED array.

Page has gray 
background.

Static electricity, generally from dry 
environments, causes toner to stick 
to background.

Change papers to a smoother laser 
bond or use a humidifier.

Page prints all 
black.

Hardware problem.

Contact your service representative.

Page has repetitive 
marks.

Damaged image drum cartridge 
causes repetitive marks every 1.6 
inches due to surface nicks and 
scratches.

Generate a Cleaning Page, repetitive 
marks may be temporary.  Install a 
new image drum cartridge.

An oblong area of 
faint print appears 
on each page.

Dropout caused by using paper 
exposed to high humidity.

Change paper stocks, check paper 
storage environment or use a 
dehumidifier; check toner.

Vertical white 
streaking or faint 
areas on page.

Toner is low and does not distribute 
properly, or the drum is worn out.

Replace toner cartridge. Check drum 
and replace the drum, if necessary. 
Contact service.

LED array is dirty.

Clean LED array.

Vertical black lines.

Is toner low? 

Replace toner cartridge. 

Hardware problem.

Contact service.

Fuzzy print

LED array is dirty.

Clean LED array.

Distorted print

Paper path, lamp assembly, or fusing 
unit problem.

Generate Cleaning Page. 
Contact service.

Faded print after 
installation.

Toner cartridge is not correctly 
installed.

Install toner cartridge correctly.

Smeared or 
blotched print.

Dirty rollers; toner dropped inside 
printer or image drum problem.

Generate Cleaning Page. 
Contact service.

Printed page is light 
or blurred.

Is toner low?

Replace toner cartridge.

Is paper meant for laser printers?

Use recommended paper.

 OKI OL600/610ex(96-01-19)

Содержание OL600e

Страница 1: ...Chapter 0 Front Cover Front Cover OKI OL600 610ex 96 01 19 ...

Страница 2: ...er 1995 Written and produced by the OKI Publications Dept Please address any comments to Publications Department OKIDATA 532 Fellowship Road Mount Laurel New Jersey 08054 OKI is a registered trademark of Oki Electric Industry Company Ltd Energy Star is a trademark of the United States Environmental Protection Agency TrueType is a registered trademark of Apple Computer Company Hewlett Packard HP an...

Страница 3: ...plug as a safety feature and it will only fit into a grounded outlet If you cant plug it in chances are you have an older non grounded outlet contact an electrician to have the outlet replaced Do not use an adapter to defeat the grounding To avoid damaging the power cord don t put anything on it or place it where it will be walked on If the cord becomes damaged or frayed replace it immediately If ...

Страница 4: ...The printer has been dropped or the cabinet is damaged The printer doesnt function normally when youre following the operating instructions OKI OL600 610ex 96 01 19 ...

Страница 5: ...e Fonts plus USPS Postnet 2 MB of memory with Enhanced Memory Management expandable to 19 MB OL600e Features HP PCL 4 5 HP LaserJet IIP compatible 300 DPI plus 600 DPI Class output from Windows 44 Bitmap fonts and USPS Postnet 1 MB memory with Enhanced Memory Management expandable to 18 MB Optional Accessories 100 sheet universal Second Paper Mechanism 100 sheet 50 envelope Multi Purpose Feeder 1 ...

Страница 6: ...0 610e Printer with Image Drum Cartridge installed 2 Software Diskettes 3 Toner Cartridge 4 Printer Handbook 5 Power Cord 6 Lightproof plastic bag for storing image drum if printer must be shipped If anything is missing contact your dealer for a replacement OKI OL600 610ex 96 01 19 ...

Страница 7: ...Printer Components Front View Printer Components Front View OKI OL600 610ex 96 01 19 ...

Страница 8: ...Printer Components Rear View Printer Components Rear View OKI OL600 610ex 96 01 19 ...

Страница 9: ...Printer Components Inside View Printer Components Inside View OKI OL600 610ex 96 01 19 ...

Страница 10: ...ve sheet Remove the protective sheet 1 Press and open the cover 2 Remove the image drum 3 Remove the protective sheet Note Be Careful do not touch the Image Drum s green surface 4 Replace the image drum OKI OL600 610ex 96 01 19 ...

Страница 11: ...OKI OL600 610ex 96 01 19 ...

Страница 12: ... Toner Installing Toner 1 Remove the sponge and discard 2 Unwrap the toner cartridge 3 Shake the toner cartridge to evenly distribute toner 4 Remove the tape 5 Insert the toner cartridge OKI OL600 610ex 96 01 19 ...

Страница 13: ...6 Push the blue lever forward 7 Close the printer cover OKI OL600 610ex 96 01 19 ...

Страница 14: ... ready to use it Keep it away from moisture or other conditions that can cause it to wrinkle or curl Preprinted forms must not scorch melt offset or release hazardous emissions when heated to 392 F 200 C for 0 1 second Avoid printing on both sides of the paper for more than a few pages or on preprinted documents that have been in a photocopier Try paper before you buy it in quantity OKI OL600 610e...

Страница 15: ...Installing Paper Installing Paper 1 Push the paper tray handle 2 Remove the paper tray 3 Adjust the paper guides 4 Insert paper 5 Re insert the paper tray OKI OL600 610ex 96 01 19 ...

Страница 16: ...OKI OL600 610ex 96 01 19 ...

Страница 17: ...rinted pages exit face down Pages are stacked in the order printed Exit bin holds 100 sheets 20 lb paper Pull the front exit extender forward Lift out the metal support bar Note Do not change the direction of the paper output during printing OKI OL600 610ex 96 01 19 ...

Страница 18: ...nted pages exit face up in reverse order Exit tray s maximum capacity is 50 sheets 20 lb paper Pull out the rear exit extender until it locks into place Lift out the metal support bar To return to top exit fold in the metal support bar and push the rear exit extender in until it clicks into place OKI OL600 610ex 96 01 19 ...

Страница 19: ...tom of the front panel to release the manual feed tray Pull the tray down 2 Adjust the guides Insert a sheet of paper until the printer grips it When using letterhead paper insert letterhead in first face up 3 Set your software application for manual feed and paper size then issue print command OKI OL600 610ex 96 01 19 ...

Страница 20: ... Feed Always use rear output Should be specifically made for laser printers or photocopiers Must be able to withstand 200 C for 0 1 sec Labels should cover entire carrier sheet Carrier sheet or adhesive must not be exposed to any part of the printer OKI OL600 610ex 96 01 19 ...

Страница 21: ...ocks and lift out the support bar Pull down the manual feed tray and adjust the paper guides 2 Insert the envelopeflap down and to the left until the printer grips it 3 Set envelope size and landscape orientation in your software then issue the print command OKI OL600 610ex 96 01 19 ...

Страница 22: ...Always use rear output No windows or metal clasps Paper no heavier than 28 lbs Smooth even surface No self sealing flaps Seams down the sides not across the middle Squared off flaps that do not cover the print area OKI OL600 610ex 96 01 19 ...

Страница 23: ...off The parallel cable should support bi directional communication and must be shielded and UL and CSA approved 1 Plug the interface cable into the parallel socket in the printer 2 Plug the power cord into the printer then into a grounded outlet 3 Switch the printer on The Ready light comes on OKI OL600 610ex 96 01 19 ...

Страница 24: ...e At the DOS prompt C type the following a install ENTER From Windows 1 Click FILE Menu on the Program Manager screen 2 Click RUN 3 Type a setup in the Command Line box 4 Click OK Follow the on screen instructions For more details on specific software features click HELP OKI OL600 610ex 96 01 19 ...

Страница 25: ...placing the Toner Cartridge 1 Open the cover and remove the used toner cartridge 2 Unwrap the new cartridge 3 Shake the toner cartridge to evenly distribute toner 4 Peel tape off the bottom 5 Insert the toner cartridge OKI OL600 610ex 96 01 19 ...

Страница 26: ...6 When the cartridge is in place push the blue lock lever forward until it stops 7 Close the printer cover OKI OL600 610ex 96 01 19 ...

Страница 27: ...ics usually have higher density Higher print density means toner is used up faster At 5 print density a toner cartridge will print an average of 2 000 pages Remember this is only an average actual results may vary The first toner cartridge in your new printer has to fill the drum reservoir and saturate the developing roller with toner It normally produces about 1 000 pages OKI OL600 610ex 96 01 19...

Страница 28: ...Replace the toner cartridge when you see the TONER LOW message displayed on your screen Order Part Number 52107201 You can continue printing until print quality deteriorates Drum and Toner are consumables and as such are subject to a 90 day warranty OKI OL600 610ex 96 01 19 ...

Страница 29: ...artridge 1 Open the cover and remove the used image drum cartridge 2 Unwrap the new Image drum cartridge and remove the protective sheet 3 Insert the new image drum cartridge 4 Remove the sponge and discard 5 Install a new toner cartridge OKI OL600 610ex 96 01 19 ...

Страница 30: ...6 Reset the Drum Count Enter the Printer Status Monitor Click on the Settings tab Under Reset Item click Drum Count then Reset OKI OL600 610ex 96 01 19 ...

Страница 31: ...mber of pages per job The image drum cartridge should last about 12 000 pages at one page per job 16 000 pages at three pages per job 18 000 pages at seven pages per job and 20 000 pages at fifteen pages per job These numbers are approximate since you do not print the same number of pages each time and environmental conditions and paper type used may vary OKI OL600 610ex 96 01 19 ...

Страница 32: ...e Drum Cartridge When the drum reaches 90 of its life the Status Monitor displays CHG DRUM At this point be sure you have a new drum on hand Part 56116801 Replace the old one as soon as the print quality becomes faint or starts to deteriorate OKI OL600 610ex 96 01 19 ...

Страница 33: ...h as repeating marks blotching and shading Press the front of the printer to release the manual feed tray Pull the tray down Adjust the guides Insert a clean sheet of 8 x 11 paper To generate a Cleaning Page enter the Printer Status Monitor and click on the Settings tab Under Print Item click Cleaning Page then Print OKI OL600 610ex 96 01 19 ...

Страница 34: ...install a new toner cartridge If you see faded vertical areas or light printing down a page Wipe the LED array gently with the cleaning pad that came with your toner cartridge You can also use a clean soft cloth with a small amount of rubbing alcohol on it OKI OL600 610ex 96 01 19 ...

Страница 35: ...ms PAPER INPUT JAM Slide the paper tray out of the printer Remove the sheet that did not feed Check the remaining sheets to make sure they re not wrinkled or stuck together Replace the tray then open and close the cover to clear the message OKI OL600 610ex 96 01 19 ...

Страница 36: ...Top Jam PAPER FEED JAM or PAPER EXIT JAM top jam Open the cover Lift out the image drum Be careful the fuser unit at the back of the printer is hot Remove the jammed paper Replace the image drum Close the cover OKI OL600 610ex 96 01 19 ...

Страница 37: ...cover Pull the jammed paper out from the back of the printer Pulling from the front may damage the printer Remove the image drum and look to make sure the paper is cleared and no pieces are left Replace the image drum and close the cover OKI OL600 610ex 96 01 19 ...

Страница 38: ...eaning Page repetitive marks may be temporary Install a new image drum cartridge An oblong area of faint print appears on each page Dropout caused by using paper exposed to high humidity Change paper stocks check paper storage environment or use a dehumidifier check toner Vertical white streaking or faint areas on page Toner is low and does not distribute properly or the drum is worn out Replace t...

Страница 39: ...ss setting Pages curl excessively Printing on wrong side of paper High humidity Turn paper over in tray Note arrow on paper package Install paper print side down in tray Moisture in paper Improper storage Avoid storing paper in areas of excessive temperature changes and humidity Store paper in protective wrapping High humidity Recommended operating humidity 20 80 OKI OL600 610ex 96 01 19 ...

Страница 40: ...g delays will be caused by your application Sometimes purely text documents will print slowly depending on the selected fonts and how they are transferred to the printer For maximum speed use text in your document and use a printer resident font Size of top margin increases with each page printed Creeping text Number of lines per page in software is not equal to number of lines per page of printer...

Страница 41: ...figuration Also see Software Problems Check cable configuration continuity and length Printer freezes or displays error message when computer is rebooted Booting the computer while the printer is on can cause a communications error Turn printer off before rebooting computer Odors Gases are given off by forms or adhesives passing through the hot fusing unit Make sure the forms you use can withstand...

Страница 42: ... with a common design and style The OL600e provides bitmapped fonts which have a specific height and point size In addition to bitmapped fonts the OL610e also has resident scaleable fonts which you can print in any size from 4 points to 999 75 points 1 point 1 72 OKI OL600 610ex 96 01 19 ...

Страница 43: ... printer command that consists of a set of codes one for each of the font characteristics If your software has the appropriate driver you can specify the font you want and it will send the necessary commands to the printer For detailed information on how to select fonts in your software package refer to your software documentation OKI OL600 610ex 96 01 19 ...

Страница 44: ...Line Printer USPS PostNet Barcodes OL610e Fonts The OL610e provides 35 Intellifont scaleable fonts 10 TrueType scaleable fonts 1 Line Printer bitmap font 1 USPS PostNet Barcode bitmap font Note To see a sample of the printers resident fonts enter the Printer Status Monitor Click on Settings tab Under Print Item click Font Page then Print OKI OL600 610ex 96 01 19 ...

Страница 45: ...oreign language uses as well as sets of drawing characters and standard alphanumeric characters Each font uses symbols from one or more of these sets Check your software documentation for information on how to select symbol sets and how to insert a symbol into your document OKI OL600 610ex 96 01 19 ...

Страница 46: ...e calling have available a printout of the printer menu Please be sure that you are calling from a telephone close to your printer so you can describe your problem accurately Our Customer Service Representatives are trained on all current Okidata products They can answer your questions regarding Installation of your Okidata printer Usage and non technical printer issues Availability and installati...

Страница 47: ...pt 609 235 2600 x8273 Central 851 Feehanville Drive Mt Prospect IL 60056 708 390 8610 x21 West 1101 Cadillac Court Milpitas CA 95035 Attn Field Service Dept 408 945 6600 x3322 3335 Canada 2735 Matheson Blvd East Unit 1 Mississauga Ontario L4W4M8 905 602 6400 x235 OKI OL600 610ex 96 01 19 ...

Страница 48: ...e will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect th...

Страница 49: ...ta apparatus complies with the Class B limits for radio interference as specified in the Industry Canadian Radio Interference Regulations Cet appareil Okidata est conforme aux normes Class B dinterference radio tel que specifier par Industrie Canada dans les Reglements dInterference Radio OKI OL600 610ex 96 01 19 ...

Страница 50: ...radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense It is the responsibility of the user to obtain the required shielded ca...

Страница 51: ...atus complies with the Class A limits for radio interference as specified in the Industry Canadian Radio Interference Regulations Cet Okidata appareil est conforme aux normes Class A dinterference radio tel que specifier par Industrie Canada dans les Reglements dInterference Radio OKI OL600 610ex 96 01 19 ...

Страница 52: ...ply if the product has been damaged due to abuse misuse misapplication accident or as a result of service or modification by any other than an authorized OKIDATA service center THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE NO WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY PARTICULAR PURPOSE SHALL EXTEND BEYOND THE RESPECTIVE WARRANT...

Страница 53: ...lle Col Escuadron 201 03100 Mexico D F CP 09090 Mexico D F Tel 559 3022 Tel 581 2166 This Limited Warranty applies to this OKIDATA printer However the procedure for obtaining service may vary outside the continental United States Contact your OKIDATA dealer for such warranty service information This warranty gives you specific legal rights and you may also have other rights which vary from state t...

Страница 54: ...ter for 15 minutes keeping the eyelids open with fingers Seek medical attentio Note Small amounts of toner on skin or clothing can easily be removed with soap and c water Hot water makes toner harder to remove Hazardous Ingredients Styrene Butyl Acrylate Copolymer 91 by weight CAS 25767 47 9 OSHA TWA 15 mg m3 for total dust ACGIH TLV 10 mg m3 for total dust Carbon Black 5 7 by weight CAS 1333 86 4...

Страница 55: ...eric styrene powder in rats has induced tumors at the site of implantation 2 Carbon black Group 3 Not Classifiable IARC Overexposure to carbon black is associated with causing irritation conjunctivitis and corneal of the eyes minor irritation and eczema of the skin and throat irritation and bronchitis Long term inhalation exposure may be associated with causing lung cancer 3 Polypropylene Group 3 ...

Страница 56: ...ot normally required Other Protective Equipment and or Hygienic Practices None Special Precautions Precautions for Handling or Storage Protect from high heat Avoid making dust Other Precautions None The information contained in this MSDS is based on data considered accurate however no warran implied regarding the accuracy of these data or the results to be obtained from the use thereof Ven respons...

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