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Other Troubles

- 157 -

ou
bles

ho
otin

Machine Troubles

Memo



If the following information does not solve the trouble, contact Oki Data's customer support center.

Symptom

Point to check

Remedy

Reference

Turned on the machine,
but it stays "Off-Line".

The AC cable is unplugged.

Turn off the machine and then plug
in the AC cable firmly.

The power is out.

Check if the power is being
supplied to the electric outlet.

The machine does not
operate.

The AC cable is not firmly plugged in. Plug in the AC code firmly.

The machine is turned off.

Turn on the machine.

P.19

The machine does not
start printing.

An error is displayed on the panel. Check the error code and follow

the on-screen instructions.

P.128

The Ethernet or USB cable is
unplugged.

Plug in the Ethernet or USB cable
firmly.

P.31
P.40

Something is wrong with the
Ethernet or USB cable.

Use another Ethernet or USB cable.

The machine does not support your
Ethernet or USB cable.



Use a USB 2.0 compatible cable.



Use an Ethernet 10BASE-T/
100BASE-TX compatible cable.

Something may be wrong with the
printing function.

Press the <

SETTING

> key and

select [

Reports

] > [

Configura-

tion

] and print out the configura-

tion list to check the printing
performance.

P.73

The interface is disabled.

Press the <

SETTING

> key and

select [

Admin Setup

] > [

Net-

work Menu

] > [

Network Setup

]

and enable the interface you are
using.

The printer driver of the machine is
not selected.

Set the printer driver of the
machine as the default printer.

The specified port of the printer
driver is wrong.

Specify the port the Ethernet or
USB cable is connected to.

The display screen is
blank.

The machine is in the sleep mode. Check if the <

POWER SAVE

> key

lights up and press the <

POWER

SAVE

> key to activate the

machine.

P.20

Print data is not

transmitted to the
machine.

The Ethernet or USB cable is

broken.

Connect a new cable.

The time-out period set on the

computer has passed.

Set a longer time-out period.

There is an abnormal

sound.

The machine is inclined.

Place the machine on a flat

surface.

There is a piece of paper or

unknown object inside the
machine.

Check the inside of the machine

and remove any objects.

The top cover is open.

Close the top cover.

There is a buzzing

sound.

The machine is printing on the

heavy or thin paper when the
temperature inside is high.

This is not a malfunction. You can

proceed with the operation.

Содержание MC361dn

Страница 1: ...Basic User s Manual This manual contains cautions on how to use this product safely Before you use this product please make sure that you read this manual This manual supports the following models...

Страница 2: ...Corporation before doing any of the above 2010 Oki Data Corporation OKI is a registered trademark of Oki Electric Industry Company Ltd Oki Printing Solutions is a trademark of Oki Data Corporation Ene...

Страница 3: ...al attention If it gets into the eyes flush with large amounts of water for at least 15 minutes keeping eyelids open Seek medical attention Spillages should be treated with cold water and soap to help...

Страница 4: ...opped or the cover is damaged Doing so may cause electric shock and or fire leading to personal injuries Unplug the power cord periodically to clean plug blades and root section between the blades If...

Страница 5: ...Installing Options 21 Installing a Second Tray Unit 21 Installing Additional RAM 23 Installing the 16 GB SD Memory Card for MC561dn Only 24 Operator Panel 26 Default Screen 27 Entering Text Using the...

Страница 6: ...the Paper Tray Paper Feed 75 Changing Image Orientation of Document Direction 76 Making Enlarged or Reduced Copies Zoom 76 Enabling Continuous Scan Mode Continuous Scan 77 Making Duplex Copies Duplex...

Страница 7: ...leting 89 One Touch Key Pad 90 Basic Procedure for Internet Faxing 91 Sending an Internet Fax 91 Specifying a Destination 92 Checking Deleting and Changing Destinations 93 Canceling Transmission 94 Re...

Страница 8: ...g User Name and Password 118 Enabling Access Control 118 Operation When User Name and Password Authentication is Enabled 118 7 Troubleshooting 121 Paper Jams 121 Checking Error Messages 121 Clearing P...

Страница 9: ...r Machine 168 Cleaning the Surface of the Machine 168 Cleaning the Document Glass 168 Cleaning Document Feeding Rollers in the ADF 168 Cleaning Paper Feed Rollers 169 Cleaning LED Heads 170 Moving You...

Страница 10: ...ant to know more detailed or related information Symbols in this document The following symbols are used in this manual WARNING Indicates additional information which if ignored or failed to follow th...

Страница 11: ...ystem Windows 7 Microsoft Windows Vista operating system Windows Vista Microsoft Windows Server 2008 operating system Windows Server 2008 Microsoft Windows XP operating system Windows XP Microsoft Win...

Страница 12: ...an magenta yellow and black Note The starter toner cartridges are installed in the image drum unit which is installed in the machine before shipment Software CD ROM Application CD ROM AC cord Telephon...

Страница 13: ...ing air is less than 30 RH use a humidifier or antistatic mat Temperature 10 C 32 C Humidity 20 80 RH relative humidity Maximum wet bulb temperature 25 C Do not install near high temperature or the fi...

Страница 14: ...the images below Top view Side view Side view tray 2 installed Names of Components 20 cm 60 cm 20 cm 100 cm 60 cm 60 cm No Name 1 Top cover 2 Multipurpose MP tray 3 Tray 1 4 Top cover open button 5 Ai...

Страница 15: ...ridge K black 18 Image drum unit 19 LED head four heads No Name 20 Faceup stacker 21 AC power socket 22 Air vents 23 Connector cover 24 Power switch 25 LINE connection 26 TEL connection 19 13 14 15 16...

Страница 16: ...ed at the time of shipping the machine Do not throw it away and please keep it 1 Remove your machine from the box and remove cushioning materials and a plastic bag from your machine The accessories ar...

Страница 17: ...11 Remove the protection tapes 7 and remove desiccants and films 12 Press the top cover open button 8 and open the top cover 13 Remove the protective sheets 9 14 Remove the orange stopper 11 while pr...

Страница 18: ...before connecting the power cord to the power supply plug Additionally if the earth wire is detached please make sure that you remove the power cord from the electrical socket Be sure to perform extra...

Страница 19: ...e document glass or ADF and the ADF cover is closed 5 Press the on side of the power switch Note Turn the power off and when turning the power back on again push the power switch to the side after wai...

Страница 20: ...enter the power saving mode is set to 30 minutes You can change the time interval by pressing the SETTING key on the operator panel and selecting Admin Setup Management Power Save Power Save Time Sle...

Страница 21: ...y unit tray 2 when you want to increase the paper capacity of your machine After installation you need to configure the printer driver settings Reference For the specification of the second tray unit...

Страница 22: ...ck the OKI MC561 icon and select Printer properties If you have installed multiple printer drivers select Printer properties OKI MC561 PCL or OKI MC561 PCL XPS 3 Select the Device Option tab 4 For the...

Страница 23: ...rinter Info Installing Additional RAM Install additional RAM to increase the memory capacity of your machine such as if the memory overflow occurs Your machine supports 256 MB and 512 MB RAM Note Use...

Страница 24: ...ine and unplug the AC cable and Ethernet or USB cable and then reinstall the additional RAM Installing the 16 GB SD Memory Card for MC561dn Only When increasing the capacity of the SD memory card repl...

Страница 25: ...ine and then turn on the power switch 12 Press the SETTING key on the operator panel 13 Press the to select View Information and then press 14 Press to select System Information and press 15 Check tha...

Страница 26: ...Flashes turns on if there is a status item to be displayed 7 SETTING key Displays the equipment setting menu screen 8 HELP key Displays the help screen When closing press the Help button Return button...

Страница 27: ...14 RIGHT key Proceeds to the next screen Shifts the highlighted selection to the right while an item is selected or characters are entered 15 OK key Confirms the highlighted item Selects an item to b...

Страница 28: ...umbers labeled on each key as well as the other characters by pressing the keys repeatedly 1 Press a key on the ten key pad until the character you want appears in the text filed 2 Repeat step 1 until...

Страница 29: ...screen keyboard is displayed CTRL mode Pressing the CTRL key enables you to enter symbols The following screen keyboard is displayed Note When the QWERTY keyboard cover is open the numerical keypad c...

Страница 30: ...ll Rosetta before printer driver installation Types of Drivers The types of the drivers that can be installed are as follows For Windows For Mac OS X Note Depending on a version of a printer driver Wi...

Страница 31: ...Prepare an Ethernet cable category 5 twisted pair straight and a hub separately 2 Turn off your machine and a computer Reference Turning Off Your Machine P 19 3 Remove the side cover on the right side...

Страница 32: ...Network Scale First Set the IP address of the machine 1 Turn on the machine 2 Press the SETTING key on the operator panel 3 Press the to select Easy Setup and press 4 Enter the administrator password...

Страница 33: ...stall a shared printer or use LPR Utility as a print method select Custom Installation Printer and then follow the instruction displayed on the screen 6 Click Next The device search starts If the mach...

Страница 34: ...twork connection from the following EtherTalk Bonjour Rendezvous for Mac OS X 10 3 Note EtherTalk is not supported in Mac OS X 10 6 Disable the anti virus software before starting this procedure Using...

Страница 35: ...r s password and then click OK Follow the instructions displayed on the screen to complete the installation 5 From the Apple menu select System Preferences 6 Click Print Fax 7 Click 8 Click AppleTalk...

Страница 36: ...ect EtherTalk and press 9 Press the to select Enable and press 10 Press the until the top screen is displayed Next disable the sleep mode in the machine 1 Press the SETTING key on the operator panel 2...

Страница 37: ...list 13 Click Add 14 Check that the name of your machine is displayed in Printer List and then close the window 15 From the Go menu select Applications and then double click TextEdit 16 Select the Fi...

Страница 38: ...nstallation 6 From the Apple menu select System Preferences 7 Click Print Fax 8 Click 9 Click Default 10 Select the name of your machine whose Kind is AppleTalk and then check that OKI MC561 PS is dis...

Страница 39: ...press 7 Press the to select Sleep and press 8 Press the to select OFF and press 9 Press the until the top screen is displayed Then install the driver in the computer 1 Ensure that your machine and th...

Страница 40: ...inue 15 Check that the name of your machine is displayed in Printer List and then close the window 16 From the Go menu select Applications TextEdit 17 Select the File menu Page setup 18 Select the nam...

Страница 41: ...er Driver For Windows Note You must be logged in as an administrator to complete this procedure 1 Ensure that your machine is turned off and the USB cable is unplugged from the computer 2 Turn on the...

Страница 42: ...heck that the OKI MC561 icon is displayed Right click the OKI MC561 icon and select one of the menu item and then check that all the printer drivers installed are displayed in the submenu 14 Remove So...

Страница 43: ...The procedure below uses Mac OS X 10 4 11 as an example Depending on your OS the description may be different 1 Ensure that your machine and the computer are turned on and connected Reference Connecti...

Страница 44: ...S X 10 3 9 set as follows a Select USB from the pop up menu b Select the machine from the list c Select OKi from Printer Model and then select OKI MC561 PS from the driver list 9 Click Add 10 Check th...

Страница 45: ...characters B 2 SMTP server address The address of the server used when sending e mails smtp test co jp B 3 POP3 server address The address of the server used when receiving e mails pop3 test co jp B 4...

Страница 46: ...same page into A 3 Note It is necessary that the gateway address be configured beforehand Also if using an internet service provider it is necessary that the DNS server be configured If it has not bee...

Страница 47: ...e e mail address of the machine and enter an e mail address to be used by your machine in B 1 of the Setup Information Form If the e mail address for your machine is specified by the network administr...

Страница 48: ...e Internet Fax refer to Basic Procedure for Internet Faxing P 91 Setting Up Scan To Network PC The Scan To Network PC function enables you to send and save scanned images to the shared folder of a com...

Страница 49: ...ining the Names of the Items Required for Scan To Network PC Determine the names of the following items and fill in C 2 to C 6 on the Setup Information Form User name to log into the destination compu...

Страница 50: ...drive C drive or D drive not on the desktop My Documents or network drive 11 Right click the folder created in step 10 and select Properties 12 Select the Sharing tab and then click Share 13 Select t...

Страница 51: ...r the value of C 2 in the text box and click Next 5 Select Limited and click Create Account 6 Click the icon of the user account created in step 5 7 Select Create a password 8 Enter the value of C 3 i...

Страница 52: ...Select Just enable file sharing in Windows Firewall and then click OK 14 Select the Share this folder on the network and Allow network users to change my files check box and then click OK Proceed to...

Страница 53: ...never expires and then click Create Memo If User must change password at next logon is selected clear it so that you can select User can not change password and Password never expires 5 Click Close 6...

Страница 54: ...ting a Profile for Scan To Network PC P 56 For Mac OS X 10 5 to 10 6 1 From the Apple menu select System Preferences 2 Click Accounts 3 Click Click the key to change at the bottom left of the screen a...

Страница 55: ...of the user added in the step 17 and select Read Write 19 Click Options 20 Check the checkbox of Share files and folders using SMB Windows For Mac OS X 10 5 check the checkbox of Share files and fold...

Страница 56: ...new folder on the computer with the name entered in C 5 10 From the Apple menu select System Preferences 11 Click Share 12 Check the checkbox of Windows Sharing For Mac OS X 10 3 9 proceed to the step...

Страница 57: ...e domain name please check with the network manager 13 Select Enter and then press 14 Press the to select Password and then press 15 Enter the value of C 3 16 Select Enter and then press 17 Press the...

Страница 58: ...an one item repeat steps 5 and 7 9 Press to register the settings Deleting a Profile 1 Press the SETTING key on the operator panel 2 Press the to select Profile and then press 3 Press the to select th...

Страница 59: ...the terminal adopter TA and connect to the LINE connection of the machine Connecting to the public line Connecting for Fax Only 1 Plug one end of the supplied telephone cable 1 into the LINE connectio...

Страница 60: ...ed to the public line analog into the LINE connection 2 of your machine Remove the telephone connector cover Plug the telephone cable connected to the CS tuner or digital television into the TEL conne...

Страница 61: ...d then press the 6 Press the to select the appropriate time zone and then press 7 Press the to select Manual and then press 8 Press the or to select the current date and then press To move to the next...

Страница 62: ...fault Dial Type is set to Push For push button phones if you hear a Beep boop beep sound leave Dial Type as Push For push button type phones if you do not hear a Beep boop beep sound or if you are usi...

Страница 63: ...Your machine supports the following types of paper Paper Type Paper Size mm inch Paper Weight Standard paper A4 210 x 297 64 to 220 g m2 For duplex print 64 to 176 g m2 Note If the paper size is set a...

Страница 64: ...5 4 3 875 x 8 875 Com 10 104 8 x 241 3 4 125 x 9 5 DL 110 x 220 4 33 x 8 66 C5 162 x 229 6 4 x 9 Index card Index card 76 2 x 127 0 3 x 5 Label A4 210 x 297 0 1 0 2 mm Letter 215 9 x 279 4 8 5 x 11 Pa...

Страница 65: ...ping folds of the corner waving folds and tears Paper sticking accessories such as staples clips ribbons tapes and catches Specially treated papers such as carbon paper non carbon paper thermal paper...

Страница 66: ...Letter Legal 13 Legal 13 5 Legal 14 Executive 16K 184 x 260 mm 16K 195 x 270 mm 16K 197 x 273 mm Custom 250 sheets when paper weight is 80 g m2 Light 64 to 74 g m2 Medium Light 75 to 82 g m2 Medium 83...

Страница 67: ...the paper stopper 2 to the length of paper to be loaded MP Tray A4 A5 B5 A6 Letter Legal 13 Legal 13 5 Legal 14 Executive 16K 184 x 260 mm 16K 195 x 270 mm 16K 197 x 273 mm Custom Com 9 Envelope Com...

Страница 68: ...er above the fill line 3 6 Push the paper tray until it stops Register the loaded paper on your machine Proceed to Configuring the Tray Settings P 69 Loading Paper on the MP Tray The following procedu...

Страница 69: ...o the right side to the feeding direction Configuring the Tray Settings After you load paper in tray 1 tray 2 optional or the MP tray you need to register the loaded paper on your machine 1 Press the...

Страница 70: ...pes that can be outputted to each stacker are as follows When performing duplex printing paper outputs to the facedown stacker Note Do not open or close the faceup stacker while printing as it may res...

Страница 71: ...s instead Torn or perforated paper Curled or rolled paper Wet paper Static paper Carbon backed paper Fabrics metallic sheets or Transparency films Paper with staples paper clips ribbons or tape Pasted...

Страница 72: ...Lift and open the document glass cover 2 Place a document face down on the document glass If your document is portrait align its top edge to the upper left corner of the glass If your document is lan...

Страница 73: ...uch as the settings and status of your machine Printing Procedure 1 Press the SETTING key on the operator panel 2 Press the to select Reports and press 3 Press the to select Configuration and press 4...

Страница 74: ...sets If you have entered an incorrect value press the CLEAR key and then enter the correct value 5 Press or to start copying Memo By factory default the documents are copied with the following setting...

Страница 75: ...s 3 Press the to select a tray and then press 4 Press the until the start screen is displayed Memo Tray 2 is displayed only when the optional second tray unit is installed When set to Auto the MP tray...

Страница 76: ...ctor initially set Paper Tray and then set Enlarge Reduce Selecting a Preset Zoom Ratio 1 Press the to enter the Change Settings menu 2 Press the to select Zoom and then press 3 Press the to select th...

Страница 77: ...e number of copies with the ten key pad 4 Press or to start scanning the first document 5 When the Please set next document screen is displayed place the next document in the ADF or on the document gl...

Страница 78: ...ocument type to make copies at the most suitable quality for your needs 1 Press the to enter the Change Settings menu 2 Press the to select Image Settings and then press 3 Press the to select Document...

Страница 79: ...at Resolution For Color is selected and then press 4 Press the or to select the desired value and then press Memo Normal is the standard value By selecting Extra fine the reproduction and gray level o...

Страница 80: ...ected and press to open the fax start screen 4 Check that Add Destination is selected on the start screen and then press 5 Specify a destination You can specify a destination from the ten key pad the...

Страница 81: ...ance N is inserted when entering Flash Notifies you when an internal exchange switches over to a public line When inputting enter F Enter Pause and by pressing on the ten key pad When you press you to...

Страница 82: ...select the speed dials no 9 to 16 assigned to the one touch key pad Memo You can use the one touch key pad also on the screen that is displayed after pressing the FAX key In this case the fax standby...

Страница 83: ...ax standby screen appears Adjusting Density Density You can adjust the scan density from 7 levels 1 Press to select Fax Functions on the fax standby screen and then press 2 Press the to select Density...

Страница 84: ...Delete Reserved Tx and then press 7 Press the or select Yes and then press Note When you select a broadcast job the job itself is cancelled Memo The job that is being transmitted is displayed at the t...

Страница 85: ...screen appears Reception Behavior The machine behavior differs depending on the specified reception mode Your machine is set by factory default to Fax Ready Mode so that it automatically receives fax...

Страница 86: ...ode Tel Ready Mode is recommended if you often use the external telephone connected to the machine Receiving Calls The telephone starts ringing when it receives calls Receiving Faxes The telephone sta...

Страница 87: ...f paper or paper jams it stores the received fax data temporarily in memory When the problem is resolved it starts printing automatically Reference For details on how to load paper refer to Loading Pa...

Страница 88: ...24 characters c Select Enter and then press 7 Press the to select Fax Number and then press 8 Enter a phone number Enter a phone number up to 40 digits 9 Select Enter and then press 10 If necessary s...

Страница 89: ...he to select Phone Book and then press 3 Press the to select Group No and then press 4 Press the to select a group number and then press 5 Make sure that Register is selected and then press When editi...

Страница 90: ...s 6 Press the or to select Yes and then press Memo You cannot delete an entry which is specified as a reserved fax job or for the auto deliver function One Touch Key Pad The speed dials no 1 to 16 are...

Страница 91: ...g Up Scan To E mail and Internet Fax P 46 Sending an Internet Fax 1 Press the FAX key on the operator panel 2 Place your document with text face up in the ADF or face down on the document glass 3 Pres...

Страница 92: ...stinations press the 4 Make sure that Complete is selected and then press 5 Press the to return to the internet fax start screen Using the Transmission History You can select a destination from transm...

Страница 93: ...en you have selected all the destinations press the 7 Make sure that Complete is selected and then press 8 Press the to return to the internet fax start screen For Advanced Search 1 Press the to selec...

Страница 94: ...ncludes To Cc and Bcc 3 Press the to select the destination you want to change and then press The check box is selected You can select multiple addresses 4 When you have selected all the destinations...

Страница 95: ...in Windows if the equipment IP address is changed please change the settings in Network Configuration For Mac OS X please change settings in network scanner setting tools For details refer to User s M...

Страница 96: ...f Search MFP is selected select the machine and click Next 10 Set the scanner driver name and click Next 11 Enter the host name IP address and port number and then click Configure 12 Click Next 13 Cli...

Страница 97: ...he information displayed and then click Continue 7 Read the license agreement and then click Continue 8 Click Agree 9 Click Install If necessary click Change Install Location to specify the location t...

Страница 98: ...irect input or from the address book groups e mail histories LDAP or one touch key 7 Press or Specifying a Destination You can specify a destination in the following six ways Using the address book Us...

Страница 99: ...s Manual Advanced For Simple Search 1 Press the to select LDAP and then press 2 Check that Simple Search is selected and press 3 Enter a keyword to search for a user name on the LDAP server 4 Select...

Страница 100: ...s or 7 Remove the USB memory from the port after the message is displayed indicating that it is OK to remove the USB memory Scan to Network PC You can send a scanned document to a server on the networ...

Страница 101: ...ted and then press 5 Press the to select From USB Interface and then press 6 Press the to select Select An Application and then press 7 Press the to select where to send the scanned document and then...

Страница 102: ...rget after the first time Reference For details on how to install a scanner driver refer to Installing Scanner Drivers TWAIN WIA Driver P 95 Simple Scan Mode For Windows 1 Press the SCAN key on the op...

Страница 103: ...select the destination you want and then press 7 Press or 8 Start the Adobe Photoshop CS3 on your computer 9 Select Import from File to select OKI MC351_361_561 Twain Network If you select OKI MC351_...

Страница 104: ...s the to select From USB Interface and then press 6 Press or 7 Start Adobe Photoshop CS3 on your computer 8 Select Import from File to select OKI MC351_361_561 Twain Network 9 Click a scan button Scan...

Страница 105: ...ress 7 Press the to select E mail Address and then press 8 Enter an e mail address up to 80 characters and then press 9 Press Registering From Transmission History You can add e mail addresses to the...

Страница 106: ...8 Select Enter and then press 9 Press the to select Address Number and then press 10 Press the to select the desired e mail address from the address book and then press The check box is selected You...

Страница 107: ...omain name and then press 4 Make sure that Register is selected and then press If editing registered numbers select Edit 5 Make sure that Destination is selected and then press 6 Enter a destination A...

Страница 108: ...application 2 Configure the print settings on the printer driver screen and start printing The following explains how to configure the paper size the paper source and the media weight on each printer...

Страница 109: ...select Page Setup 2 Select the printer you want to use from Format For 3 Select a paper size from Paper Size and then click OK 4 From the File menu select Print 5 Select Paper Feed from the panel men...

Страница 110: ...tray For details on how to load paper on the MP tray refer to Loading Paper on the MP Tray on P 68 Canceling a Print Job You can cancel a print job from a computer by deleting the job in the job list...

Страница 111: ...aracters may not be read correctly You can select and print one file in your USB memory at a time Starting a Print Job 1 Insert the USB memory into the USB port on the machine Note Insert the USB memo...

Страница 112: ...simplex or 2 sided duplex printouts Note When printing a PRN file setting of double sided printing follows the driver settings at the time of file creation 1 Press the to select Print Setup and then p...

Страница 113: ...nd then press 4 Press the to return to the start screen Canceling a Print Job You can cancel a print job from the USB memory by pressing the STOP key on the operator panel Printing will stop while a m...

Страница 114: ...rd to each user in advance You can register up to 100 PINs and 100 sets of user name and password If the access control is enabled according to the setting the user must enter the PIN or the user name...

Страница 115: ...aaa 4 Select Enter and then press 5 Press the to select Management and then press 6 Press to select System Setup and then press 7 Make sure that Access Control is selected and then press 8 Press the t...

Страница 116: ...ver 3 Select the Tab check box and then click Change 4 Click OK 5 From the File menu select Close 6 Click Start and select Devices and Printers 7 Right click the OKI MC561 icon and select Printer prop...

Страница 117: ...trol Client Change Print Control Mode On the User Account Control window click Yes 2 Select the printer driver you want in Driver 3 Select the Tab check box and then click Change 4 Click OK 5 From the...

Страница 118: ...ss 6 Press the to select System Setup and then press 7 Make sure that Access Control is selected and then press 8 Press the to select User Password and then press 9 Press the to select User Authentica...

Страница 119: ...ile menu select Print 3 Select the printer driver you want in Select Printer and click Preferences 4 Select the Job Options tab 5 Click User Auth 6 Select the Use User Authentication check box 7 Enter...

Страница 120: ...t Print 3 Select your machine s fax driver in Select Printer and click Preferences 4 On the Setup tab click User Auth 5 Select the Use User Authentication check box 6 Enter the user name in Username a...

Страница 121: ...ect sunlight or very bright interior light approximately more than 1500 lux Even under the normal interior light do not leave it for more than 5 minutes Error Code 370 371 372 1 Remove any documents f...

Страница 122: ...with black paper or a black bag 5 Pull the lock levers 3 on each side of the fuser unit to unlock 6 Hold the fuser unit handle 4 and lift the fuser unit out of the machine 7 Insert your finger into th...

Страница 123: ...end of the belt unit 10 Push the lock levers 5 of the belt unit to lock 11 Hold the fuser unit handle and place the fuser unit into the machine 12 Push the lock levers 3 on each side of the fuser uni...

Страница 124: ...drum unit with black paper or a black bag 5 Remove any jammed paper in the direction of the arrow If jammed paper is in the front inside the machine pull it in the direction of the arrow If jammed pap...

Страница 125: ...it with both hands and lift it out of the machine and then place it on a flat surface Cover the image drum unit with black paper or a black bag 5 Open the transparent cover 3 inside the machine and re...

Страница 126: ...ay 2 Remove jammed paper 3 Return the tray into the machine 4 Open the scanner unit 5 Press the top cover open button 1 and open the top cover 6 Close the top cover 7 Close the scanner unit Document J...

Страница 127: ...it out If the edge of the document can been seen under the paper guide 1 lift the paper guide and then pull out the document If the edge of the document cannot be seen in the ADF lift the document tra...

Страница 128: ...on is required PU Flash Error Blinks Firmware error occurred Contact Oki Data s customer support center Inspection is required PU Communication Error Blinks Firmware error occurred Contact Oki Data s...

Страница 129: ...elp for details Lights up The fuser unit is near the end of its life Prepare a replacement fuser unit If the SETTING key Admin Setup Device Man agement System setup Status in Near life is set to Enabl...

Страница 130: ...er cartridge not installed ERRCODE Please see Help for details Blinks The toner cartridge of the indicated color is not properly installed Reinstall it properly 610 Y 611 M 612 C 613 K COLOR Toner car...

Страница 131: ...ause the accounting log buffer is full Accounting Log Writing Error Please see Help for details to Close Blinks A job accounting log writing error occurred Disk Operation Error FS_ERR Please see Help...

Страница 132: ...1 Tray1 392 Tray2 348 Reinstall the fuser unit 348 Please see Help for details Blinks The fuser unit is not properly installed Reinstall it properly 320 Reinstall the fuser Unit 320 Please see Help fo...

Страница 133: ...into the indicated tray If the cassette is already inserted in the machine pull out the cassette and set it again to correctly locate it 430 440 Please close TRAY 430 440 To cancel select Cancel Blin...

Страница 134: ...n the ADF and then select Yes Error code Message Status key Cause Remedy Received invalid data Please see Help for details to close Blinks The machine received and deleted unauthorized PC fax data Whi...

Страница 135: ...ncelling Lights up A ScanTo job is being cancelled Cancelling transmission Lights up An e mail or file transmission is being cancelled Memory Overflow Please see Help for details to close Blinks The m...

Страница 136: ...r details to close Blinks An error occurred while connecting to a POP3 server Check the network configuration cable connection and status and the server status Check the POP3 settings SMTP Login Faile...

Страница 137: ...me is managed from the domain input Username Domainname on Username settings Server Login Failed Please see Help for details to close Blinks Logging in to file server failed Check the ID and password...

Страница 138: ...a CIFS connection Change the name of the shared folder Please remove the connected USB device Unsupported USB device is connected Blinks Indicates that the unsupported USB device was connected This m...

Страница 139: ...ret file Erased Data Full Please see Help for details Blinks Secret files to be erased are full Expired Secure Job Please see Help for details to close Blinks The machine deleted an expired secure job...

Страница 140: ...item you want to check and then press Access limitation error Monochrome printing was performed Due to the color printing limitation Please see Help for details to close Blinks A color print job sent...

Страница 141: ...he operator panel and then select On Line An error message is displayed on the display screen of the operator panel Error Messages Displayed on the Screen on P 128 or press the HELP key on the operato...

Страница 142: ...s port setting on the computer If using LPR Utility check the IP address setting in LPR Utility P 45 Cause Remedy Reference Unsupported USB cable is being used Use a USB2 0 cable An USB hub is being u...

Страница 143: ...tup exe and follow the on screen instructions 3 Select Custom Installation Printer from Driver Installation 4 Click Next 5 Select Local Printer and then click Next 6 On the Select printer port screen...

Страница 144: ...log may appear Click Yes or Continue to run the installer or utility as an administrator If you click No the installer or utility does not start The Program Capability Assistant dialog appears If the...

Страница 145: ...When you cannot find a machine specify the IP address of the machine in the Add Printer or Confirm Connections screen Storage Device Manager Unable to search a machine If the Don t allow exceptions ch...

Страница 146: ...tive Tools Double click Component Services and change the access authority of the component for Driver Installer For details on how to configure the settings refer to the readme file stored in start A...

Страница 147: ...mage capture Select a driver in TWAIN devices and then check the check box of Use TWAIN software shown in the lower right screen Item Symptom Cause Remedy TWAIN driver Unable to scan by image capture...

Страница 148: ...copying cannot be done depending on the paper size document type or document weight Load the right paper for duplex printing and configure the paper size document type and document weight correctly P...

Страница 149: ...he SETTING key Paper Setup Select Tray Copy Unable to sort copies Is Sort set to OFF Set Sort to ON Advanced Is there memory overflow Install additional RAM optional or reduce the number of documents...

Страница 150: ...e entry P 81 Advanced Did you specify the appropriate dial line type Specify the appropriate dial line type for your region P 62 Is it due to the recipient machine Contact the recipient and ask him to...

Страница 151: ...machine to any of 10 sec 15 sec and 20 sec Advanced Unable to receive a fax manually Did you put down the handset before pressing Press first and then put down the handset P 85 Did you answer the pho...

Страница 152: ...er the wrong e mail address Enter the correct e mail address P 46 Is the SMTP server address setting correct Check the SMTP server setting P 46 Is the POP3 server address setting correct Check the POP...

Страница 153: ...appear The paper is too moist or dry Use paper stored in proper temperature and humidity conditions P 65 Paper Black Setting or Paper Color Setting is improperly con figured Press the SETTING key and...

Страница 154: ...Paper Setup the paper tray you are using and then select the proper values for Media Type and Media Weight Or select the thicker values for Media Weight P 69 Color of the printed image is not what yo...

Страница 155: ...rinted through Lighten the density The peripheral area of the page is dirty The paper holding roller or the document holding pad is dirty Clean the paper holding roller and the document holding pad P...

Страница 156: ...tray 1 and tray 2 Load the paper envelopes or labels whose weight is between 177 and 220 g m2 on the MP tray and use the face up stacker P 68 P 71 Paper does not feed into the machine The setting of P...

Страница 157: ...Press the SETTING key and select Reports Configura tion and print out the configura tion list to check the printing performance P 73 The interface is disabled Press the SETTING key and select Admin Se...

Страница 158: ...The machine is cooling off Wait for a while When the machine gets cooler printing restarts automatically While color printing and color copying if using reading or scanning mode for faxed documents al...

Страница 159: ...n board communication Time communication started Received number of pages Memo The communication type is printed when it was manual reception F code polling F code secure reception or F code bulletin...

Страница 160: ...y of the label Caution High Temperature which may cause burns Keep the toner cartridge out of reach of young children If young children swallow toner powder follow the doctor s direction immediately I...

Страница 161: ...ween toner cartridges by the three digits under the barcodes attached to them Note Have a new print cartridge ready as the print quality declines after more than one year following breaking the seal I...

Страница 162: ...artridge is different from other cartridges 8 By aligning the new toner cartridge color label and that of the image drum unit align and insert the part of the toner cartridge sticking out on the left...

Страница 163: ...how you use it The above guideline may be reduced by more than half depending on the conditions of printing Note Though opening and closing the top cover may extend the life of a image drum unit for...

Страница 164: ...6 7 Close the top cover Note The machine will automatically start the priming process The priming process takes approximately 4 minutes to complete During this time the Status LED will flash and the L...

Страница 165: ...Unit is displayed If you replace the belt unit use it until the end of its useable life If you remove the belt unit and install and use another one before its usable life has expired the use life will...

Страница 166: ...s ordinances or guidelines Replacing the Fuser Unit Life Duration of Fuser Unit When the Fuser Unit Near Life message appears on the display screen prepare a replacement fuser unit You can keep print...

Страница 167: ...8 Remove the orange stopper 5 while pressing the blue lever 4 of the fuser unit in the direction of the arrow Note Keep the orange stopper It is necessary to transport the machine 9 Hold the fuser un...

Страница 168: ...soft cloth lightly moistened with water 3 Close the document glass cover Memo If the document glasses surface and the document holding pad get too dirty wipe them with a soft cloth lightly moistened...

Страница 169: ...the Tray 2 Wipe the paper feed rollers 1 inside the machine with a soft cloth lightly moistened with water 3 Wipe the paper feed roller 2 on the Tray 4 Push the Tray back into the machine For MP Tray...

Страница 170: ...xpose the image drum unit to direct sunlight or very bright interior light approximately more than 1500 lux Even under the normal interior light do not leave it for more than 5 minutes 1 Turn off your...

Страница 171: ...e than 5 minutes 1 Turn off your machine Reference Turning Off Your Machine P 19 2 Unplug all the cables AC cable and ground wire Ethernet or USB cable Telephone cable s 3 Remove any paper from the pa...

Страница 172: ...op cover 11 Close the scanner unit 12 Remove the optional second tray unit from the main unit if it is installed Remove the lock parts and lift your machine and then remove the second tray unit 13 Pro...

Страница 173: ...rial NOR 512 KB Scanner Controller NAND 64 MB NOR 8 MB Storage Device SD memory card Resident 4 GB Optional 16 GB Weight 29 kg including consumables Dimensions 427 W x 509 D x 444 H mm Power supply 22...

Страница 174: ...99 MC361dn MC561dn Compatibility ITU T G3 Super G3 Compression method MH MR MMR JBIG Modem speed Up to 33 6 Kbps Lines PSTN PBX Line Line interface RJ11 x 2 Line TEL Document size ADF A4 letter legal...

Страница 175: ...s page A4 300 x 300 dpi document glass ADF simplex MC361dn MC561dn Communication protocol SMTP POP3 MIME File format PDF supported Encryption M TIFF RAW G3 G4 compressed JPEG JFIF color grayscale only...

Страница 176: ...o Simplex 24 ppm Duplex 13 ppm 600 x 600 x 2 bit 22 ppm Color Simplex 26 ppm Duplex 14 ppm Mono Simplex 30 ppm Duplex 16 ppm 600 x 600 x 2 bit 22 ppm First print out time Standby Color 9 seconds Mono...

Страница 177: ...n 10 32 C Relative Humidity of 20 80 maximum wet bulb temperature of 25 C maximum dry bulb temperature of 2 C When not in operation 0 43 C Relative Humidity of 10 90 maximum wet bulb temperature of 26...

Страница 178: ...e consumables and optional components in an environment of between 0 and 35 C and in an ambient humidity of between 20 and 85 RH and away from direct sunlight Please do not store in a place where the...

Страница 179: ...1 Click Start and select Control Panel Printer 2 Right click on the OKI MC561 icon and select Properties For Windows XP Windows Server 2003 1 Click Start and select Printers and Faxes 2 Right click on...

Страница 180: ...indows 32 41 Scanner Driver 95 Installation Requirements 13 IP Address 32 L Label 64 LDAP 99 Loading Documents 71 M Mac OS X 30 MP Tray 68 75 N Network Configuration 95 Network Scan Destinations 107 P...

Страница 181: ...1908 Tower 3 China Hong Kong City 33 Canton Road Tsimshatsui Kowloon Hong Kong Tel 852 3543 9200 Fax 852 3549 6040 http www okiprintingsolutions com hk Oki Data Australia Pty Ltd 146 O Riordan Street...

Страница 182: ...www okiprintingsolutions com Oki Data Corporation 4 11 22 Shibaura Minato ku Tokyo 108 8551 Japan...

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