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9. Troubleshooting

Fax Problems

• Unable to Send a Fax
• Unable to Receive a Fax

• Unable to send a fax

• A document cannot be sent continuously

Unable to Send a Fax

Point to check

Solution

Reference

Did you send in the correct
procedure?

Check the procedure, and then try
again.

Entering Fax Number to Send a
Fax

Did you specify the correct fax
number?

If you are using speed dial, print the
speed dial list to check the
registration.

Specifying a Destination (Direct
Entry) (Advanced Manual)

Specifying a Destination (Phone
Book) (Advanced Manual)

Specifying a Destination (One-
touch Button) (Advanced
Manual)

Specifying a Destination
(Transmission History and
Reception History) (Advanced
Manual)

Did you specify the appropriate dial
type?

Specify the appropriate dial type for
your region.

User Install (Advanced Manual)

Has any problem occurred at the
recipient machine?

Ask the recipient to have the
recipient's machine ready for
reception.

Is the error code [23] marked on the
Transmit/Receipt Journal?

Press [Device Settings] on the touch
panel, select [Admin Setup] > [User
Install], and then set [MF(Tone)/
DP(Pulse)] depending on your
environment.

Checking the Information of the
Machine (Advanced Manual)

User Install (Advanced Manual)

Is the error code [26] marked on the
Transmit/Receipt Journal?

Press [Device Settings] on the touch
panel, select [Admin Setup] > [Fax
Setup] > [Fax Setting], and then
change the setting for [PBX Line].

Checking the Information of the
Machine (Advanced Manual)

Administrator Setup (Advanced
Manual)

Point to check

Solution

Reference

Did you set the document correctly in
the ADF?

Set the document after aligning the
leading edge.

Setting a Document

Содержание ES5473

Страница 1: ...MC573 ES5473 MFP User s Manual...

Страница 2: ...ireless LAN Connection Only When the Wireless LAN Module is Mounted 39 Loading Paper 40 Checking the Setting Information 42 Setting Up This Machine 43 Installing a Driver and Software to a Computer 44...

Страница 3: ...ng the Document Glass 138 Cleaning the LED Head 139 9 Troubleshooting 141 If Paper Jams Occur 142 If the Error Code is 370 371 372 142 If the Error Code is 380 381 382 385 389 147 If the Error Code is...

Страница 4: ...1 Before starting Cautions Related to Safety General Cautions About This Manual Trademarks and Other Information License...

Страница 5: ...ting Cautions Related to Safety Indicates additional information which if ignored or not followed may result in personal injury or death Indicates additional information which if ignored may result in...

Страница 6: ...left plugged into the outlet for an extended period of time dust adheres on the bases of the plug blades and a short may occur possibly resulting in fire Do not vacuum spilled toner with an electric...

Страница 7: ...field of vision Do not touch a broken liquid crystal display Injury may result If you get liquid liquid crystal spilled from the liquid crystal display into your eyes or mouth immediately rinse with a...

Страница 8: ...by any means without prior written permission from Oki Data Corporation 2016 Oki Data Corporation Manual Composition User s Manual PDF this manual Stored in the DVD ROM which comes with the machine Ad...

Страница 9: ...ion or other items that are displayed on the display screen on the operator panel Indicates a menu window or dialog box name that is displayed on the screen on a computer They can be clearly distingui...

Страница 10: ...2004 108 EC compliance and configurations other than this may affect that compliance EMERGENCY FIRST AID Take care with toner powder If swallowed give small amounts of cold water and seek medical att...

Страница 11: ...nquiries contact your local distributor IMPORTER TO THE EU AUTHORISED REPRESENTATIVE OKI Europe Limited Blays House Wick Road Egham Surrey TW20 0HJ United Kingdom For all sales support and general enq...

Страница 12: ...reby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the...

Страница 13: ...g and Installing the Machine Installing the Optional Equipment Connecting a Telephone Line Connecting the Power Code Connecting This Machine to a Computer Loading Paper Checking the Setting Informatio...

Страница 14: ...nstall this machine in a location where temperature becomes high or near open flames Do not install this machine in a location where chemical reactions may occur such as a laboratory Do not install th...

Страница 15: ...rpet Do not install this machine in a closed room or other locations with bad circulation and ventilation If you use this machine in a small room continuously for an extended period of time make sure...

Страница 16: ...16 2 Setting Up Side view when the additional tray unit is installed...

Страница 17: ...d in the image drums which are installed in the machine before shipment The starter toner cartridge is not installed in the ES model Install the toner cartridge that is included in this machine Refer...

Страница 18: ...Packaging and cushioning materials are required for transporting the machine Do not dispose of it and keep it for future use 1 Remove the machine from the box and then remove accessories cushioning ma...

Страница 19: ...he tip of blue lever of the toner cartridge and turn forward until the tip aligns on the lug of the cartridge Turn the levers of all 4 toner cartridges 7 Pull the locking levers on the fuser unit towa...

Страница 20: ...topper 10 Hold the fuser unit handle and aligning the fuser unit to the grooves behind the toner cartridges place the fuser unit into the machine 11 Push the levers on the fuser unit to lock 12 Close...

Страница 21: ...21 2 Setting Up 13 Hold the handle B to close the scanner unit...

Страница 22: ...all the wireless LAN module when you want to use a wireless connection 1 Check that the machine is turned off and power cord and all the cables are unplugged Installing the wireless LAN module with th...

Страница 23: ...tray unit when increasing the number of sheets or paper to be set is needed Up to 2 trays can be installed Set the number of trays on the printer driver after installing them 1 Check that the machine...

Страница 24: ...o install two additional trays fix them together with the lock pieces 3 Slowly stack the machine on the additional tray unit aligning their back sides and right sides 4 Screw the machine and additiona...

Страница 25: ...en the machine is connected to a network over Bonjour When the machine is connected via USB interface Setting Additional Tray s to the Windows PCL Printer Driver 1 Click Start and then select Devices...

Страница 26: ...number of trays for Available Trays in Installable Options 5 Click OK Setting Additional Tray s to the Mac OS X Printer Driver 1 Select System Preferences from the Apple menu 2 Click Printers Scanner...

Страница 27: ...onnect the telephone cable that suits your environment by referring to the illustrations in this manual Set the telephone cable in the recess of the machine so that it is not to be loose Always use th...

Страница 28: ...to a public line analog c 2 Remove the telephone connector cover d 3 Plug the telephone cable f that is connected to the external telephone into the TEL connector e of the machine A telephone that is...

Страница 29: ...the machine may not be able to receive the fax If you connect a telephone with the fax function disable the fax function of the telephone disable fax reception before using In the case of direct inter...

Страница 30: ...ADSL modem f into the LINE connector b of the machine 2 Connect the phone line splitter e to the ADSL modem f with a telephone cable g and then plug another telephone cable h into the public line ana...

Страница 31: ...door phones Business Phone is a simple switcher which accommodates three or more telephone lines with which many telephones can be shared allowing for extension phones or other usage 1 Plug the telep...

Страница 32: ...the public line analog c into the LINE connector b of the machine 2 Remove the telephone connector cover 3 Plug the telephone cable f that is connected to the CS tuner or digital television e into the...

Страница 33: ...cord into the outlet Do not plug or unplug the power cord with wet hands Install the power cord in a location where users cannot step on it and do not place any object on the power cord Do not bundle...

Страница 34: ...34 2 Setting Up 1 Plug the power cord into the power connector 2 Plug the power cord into the outlet...

Страница 35: ...segment over a wireless LAN connection set Enabling Default Gateway to Wireless Do not place any electric appliances that emit weak radio waves such as microwaves or digital cordless telephones close...

Страница 36: ...nd of the LAN cable into the network interface connector 5 Pass the LAN cable under the tab and then close the interface cover 6 Insert the other end of the LAN cable into the hub Go to the procedure...

Страница 37: ...called a network name ESSID or ESS ID An encryption key is also called a network key security key password or Pre shared Key Go to the procedure to connect the telephone cable A USB cable Hi Speed USB...

Страница 38: ...and then close the interface cover 6 Insert the other end of the USB cable into the USB interface connector on the computer For Windows do not insert the other end of the USB cable into the computer...

Страница 39: ...following requirements Standards IEEE 802 11 b g n Security WPA2 PSK AES 2 Check if your wireless devices support WPS PBC push button If you are not sure that the device supports WPS PBC connect manu...

Страница 40: ...r Types That Can be Loaded 1 Pull the paper cassette out 2 Slide the paper guide a to the width of paper to be loaded 3 Slide the paper stopper b to the length of paper to be loaded 4 Fan a stack of p...

Страница 41: ...41 2 Setting Up 7 Replace the paper cassette into the machine Push the paper cassette until it stops...

Страница 42: ...scription Setting Value Fax Number Set the fax number of this machine You can enter up to 20 digits Sender s ID Set the sender s information You can enter up to 22 characters Item Description Setting...

Страница 43: ...Up This Machine Follow the on screen instructions to set required information 1 Turn the machine on 2 Follow the on screen instructions to set required information When the machine is set up install...

Страница 44: ...the status of this machine before installing This machine is turned on For network connection this machine is connected to the network via a LAN cable and required information such as IP address is a...

Страница 45: ...Next If the Windows Security Alert dialog box is displayed click Allow access 7 Select the model name of the machine and then click Next 8 Click Install Optional Software Installation starts The foll...

Страница 46: ...46 2 Setting Up 9 Make sure that the software is successfully installed and then click Complete 10 Click Next...

Страница 47: ...anced Manual Install the Mac OS X scanner driver 1 Make sure that the machine and a computer are connected and the machine is turned on and then insert the included Software DVD ROM into the computer...

Страница 48: ...the Mac OS X PS printer driver When the installation is complete print a test page in step 15 1 Make sure that the machine and a computer are connected and the machine is turned on 2 Insert the Softw...

Страница 49: ...OKI MC573 PS is displayed for Use To change the name enter a new name into Name 11 Click Add 12 If Installable options is displayed click Continue Types of Names Displayed in the Connection Methods L...

Страница 50: ...to Printers and OKI MC573 PS is displayed for Kind If OKI MC573 PS is not displayed for Kind correctly click delete the machine from Printers and then newly perform steps 8 to 12 14 Click Open Print...

Страница 51: ...3 Basic Operations Names of Components Basic Operations on the Operator Panel Turning the Machine On or Off Loading Paper Setting a Document This section describes basic operations of this machine...

Страница 52: ...onent Front View Rear View Inside of the machine Front View Symbol Name a Auto document feeder ADF b Document tray c Scanner unit d Operator panel Basic Operations on the Operator Panel e USB port f M...

Страница 53: ...ver Symbol Name l Output tray m Tray 1 Symbol Name Rear View Symbol Name a Telephone connector for connecting an external telephone b LINE connector c Rear output tray d Power connector e Interface co...

Страница 54: ...rations Inside of the machine Symbol Name a LED head b Fuser unit c Toner cartridge Image drum Y yellow d Toner cartridge Image drum M magenta e Toner cartridge Image drum C cyan f Toner cartridge Ima...

Страница 55: ...T button Displays the print function screen 6 FAX button Displays the fax function screen 7 DATA IN MEMORY indicator Lights up when data remains in memory 8 STATUS button Displays the status menu Flas...

Страница 56: ...etting The screen that appears by pressing the HOME button on the operator panel can be changed from Device Settings Admin Setup Management Default Mode on the touch panel Name and Functions on the To...

Страница 57: ...r units Maintain and Care for the Unit Feeder Rollers LED head Scanner reader Item Description 1 Stationary button area Displays buttons that appear on the screen at all times Only available buttons a...

Страница 58: ...en is displayed You can enter uppercase and lowercase alphabets numbers and symbols About the entry screen The number of buttons in the entry screen differs depending on the input Adjusting the Angle...

Страница 59: ...ng the Entry Mode Uppercase Lowercase 1 Press the button to switch between the uppercase and lowercase characters Deleting an Entered Character 1 Use the back space button on the touch panel or the CL...

Страница 60: ...60 3 Basic Operations Deleting an Entered Character To delete the character to the left of the cursor press the CLEAR button To clear characters you entered in a row press and hold the CLEAR button...

Страница 61: ...ine On Turning the Machine Off 1 Check that no documents are set on the document glass or in the ADF and the ADF cover is closed 2 Press the power switch for approximately a second When the machine is...

Страница 62: ...to force shut down the machine Use this method only if a problem occurs For troubleshooting of this machine see Troubleshooting 1 Press the power switch for approximately a second The Shutdown in pro...

Страница 63: ...If You Do Not Use This Machine for an Extended Period of Time If you do not use this machine for an extended period of time due to holidays trips or other reasons unplug the power cord from the outle...

Страница 64: ...on paper that is not recommended by Oki Data check the print quality and the movement of the paper thoroughly in advance to ensure that there are no problems Paper type About Paper Types That Can be...

Страница 65: ...b Color paper Subject to plain paper 64 to 220 g m2 17 to 58 lb Available paper size Tray capacity Paper weight A4 A5 A6 B5 B6 Letter Legal 13 inches Legal 13 5 inches Legal 14 inches Executive Statem...

Страница 66: ...intact when subjected to hot roll pressure fusing in the machine Window envelopes are not suitable Labels Labels must be of the type recommended for use in copiers and laser printers in which the bas...

Страница 67: ...out 2 Slide the paper guide a to the width of paper to be loaded 3 Slide the paper stopper b to the length of paper to be loaded 4 Fan a stack of paper well and then align the edges of the paper 5 Lo...

Страница 68: ...until the home screen is displayed If you open and close the MP tray vigorously the paper feed roller of MP tray may fall and get in the way of loading paper If the paper feed roller of MP tray has fa...

Страница 69: ...its edge touches the paper feed entrance Do not load paper above the mark When a printer is in the power saving mode press the Power Save button to restore from the mode 7 Set Paper Size Media Type a...

Страница 70: ...unlight Near the inside of an exterior wall On an uneven surface Where static electricity may be generated Where temperature excessively rises high and temperature rapidly changes Near this machine an...

Страница 71: ...ments in the ADF Set the document on the document glass Documents with holes or tears Documents folded or damaged Documents with fold lines or badly curled or rolled documents Damp documents Documents...

Страница 72: ...ot set a document that has sharp protrusions About the Scannable Area Texts or images within the 2 mm area from the edges of standard paper cannot be scanned Do not jog a document stack on the ADF cov...

Страница 73: ...t set the document so that its top edge is pulled into the ADF first 5 Align the document guide to the document width If document feed problems often occur when documents are sent from the ADF reduce...

Страница 74: ...on is set to Top Edge on Top align the right edge of the document with the upper left corner of the glass Do not press the document glass forcefully 3 Close the document glass cover gently Do not clos...

Страница 75: ...4 Copy Copying Cancelling Copying Specifying the Number of Copies Descriptions of Screens for Copy...

Страница 76: ...h panel display switches to the copy top screen 2 Set a document in the ADF or on the document glass 3 Set the copy setting if necessary Useful Functions Advanced Manual For a Better Finish Advanced M...

Страница 77: ...77 4 Copy Cancelling Copying You can cancel copying before a message is displayed to inform you that copying is complete 1 Press the STOP button when scanning the document...

Страница 78: ...t in the ADF or on the document glass 3 Enter the number of copies by using the numeric keypad or the numeric buttons You can enter the number of copies from 1 to 999 If you enter an incorrect value p...

Страница 79: ...a preview of copy output that will be produced with the current settings 5 Shortcut buttons Displays shortcut buttons for using certain copy functions The screen image shows the factory default setti...

Страница 80: ...acro Registers current settings to Job Macro Item Description 1 Continuous Scan Scans multiple sets of documents as a single copy job 2 Mixed Size Scans multiple documents having the same width but di...

Страница 81: ...olor mode to copy a document 3 Edge Erase Eliminates a black shadow that may appear around the edges on the scanned image when scanning for example a book 4 Resolution Specifies the resolution to scan...

Страница 82: ...5 Scan Sending Scanned Data as an E mail Attachment Saving Scanned Data in a Shared Folder Cancelling Scanning Descriptions of Screens for Scan...

Страница 83: ...Checking the Setting Information 2 Press Device Settings on the touch panel 3 Press Easy Setup 4 Enter the administrator name and password and then press OK The factory default administrator name and...

Страница 84: ...he access control is enabled and E mail address of the user who currently logs in is registered the E mail address of the user is automatically entered in To 4 Check the Scan To E mail tab is selected...

Страница 85: ...if necessary 8 Press OK Selecting a Destination from the Address Book or Group List Advanced Manual Selecting a Destination Using the One Touch Buttons Advanced Manual Searching for a Destination in t...

Страница 86: ...nt is saved 1 Click Start on the Windows task bar right click Computer and then click Properties 2 Check the name of Computer name You need the computer name you checked when you register the destinat...

Страница 87: ...ter with the computer name the transmission destination computer name In such a case use the IP address of the computer to set Example 192 168 0 3 share 7 Press Next 8 If access privileges are set to...

Страница 88: ...omputer The following procedure uses the factory default setting 1 Press Scan on the touch panel or the SCAN button on the operator panel 2 Set a document in the ADF or on the document glass 3 Press S...

Страница 89: ...89 5 Scan Cancelling Scanning You can cancel scanning while a message is being displayed to inform you that scanning is in progress 1 Press the STOP button on the operator panel...

Страница 90: ...specified you can press Display all to edit add or delete a destination 2 Shortcut buttons Displays shortcut buttons for using certain scan functions The screen image shows the factory default setting...

Страница 91: ...Scan Size Specifies the scan size when scanning a document 8 Register to Job Macro Registers current settings to Job Macro 9 Displays Help topics Item Description 1 Duplex Scan Specifies duplex scanni...

Страница 92: ...mat for the scanned file 3 Encrypted PDF Creates an encrypted password protected scanned file This function is available only when the file format is set to PDF or HC PDF 4 Compression Rate Specifies...

Страница 93: ...uttons Displays destinations assigned to one touch buttons Press a button to add a destination 4 Function Settings Displays the current settings The setting can be changed for certain functions 5 Disp...

Страница 94: ...ned images 5 Omit Blank Page Skips blank pages when scanning Item Description 1 Image Settings Specifies the following image settings Density Document Type Resolution Background Removal Show Through R...

Страница 95: ...le on the Profile tab Function Settings Scan Setting Tab Item Description 1 Setting display area 1 Displays the current settings for displayed items 2 Setting display area 2 Displays a list of setting...

Страница 96: ...6 Print Printing from a Computer Windows Printing from a Computer Mac OS X Cancelling a Print Job About Screens and Functions of Each Printer Driver Names and Functions of Screen Items for Print...

Страница 97: ...rom a Computer Windows For Windows PCL Printer Driver For Windows PS Printer Driver 1 Open the file to print 2 Select Print from the File menu 3 Select the printer driver 4 Click Preferences For Windo...

Страница 98: ...settings in each tab to suit your needs 6 Click OK 7 Click Print on the Print Screen 1 Open the file to print 2 Select Print from the File menu 3 Select the PS printer driver 4 Click Preferences For W...

Страница 99: ...99 6 Print 5 Change the settings in each tab to suit your needs 6 Click OK 7 Click Print on the Print screen...

Страница 100: ...per size paper tray and paper weight and paper type with the printer driver 1 Open the file to print 2 Select Print from the File menu 3 Select the machine from Printer 4 Select the paper size from Pa...

Страница 101: ...101 6 Print If setting details are not displayed in the print dialog box for Mac OS X10 8 5 to 10 11 click Show Details at the bottom of the dialog box 6 Click Print...

Страница 102: ...o be printed on this machine cannot be cancelled If the operator panel indicates that printing is in progress for a long time delete the print job from the computer 1 Press the STATUS button on the op...

Страница 103: ...weight paper feed method or other settings 4 Finishing Mode Specifies the multi page printing booklet printing poster printing or other settings 5 2 Sided Printing Duplex Specifies this setting when...

Страница 104: ...e Specifies the print type 5 Advanced Sets other printing settings 6 Default Resets each setting value in the tab to its default setting value Item Description 1 Watermarks Specifies when you want to...

Страница 105: ...page order to print 4 Page Format Specifies the number of pages that is printed on a sheet of paper and booklet printing 5 Image layout Displays a sample image for the set layout 6 Advanced Allows yo...

Страница 106: ...per of a different size from that of the document 4 Watermarks Specifies when you want to use stamp print 5 Overlays Sets when printing print formats which are registered to the printer beforehand as...

Страница 107: ...Border Specifies a type of a boundary 4 Two Sided Specifies when performing duplex printing 5 Reverse page orientation Reverses the direction of a page to print by selecting this check box 6 Flip hori...

Страница 108: ...r size check box is selected 6 Scale down only Only reduces a document to fit the output paper size by selecting this check box Item Description 1 All Pages From Specifies the paper feed tray If you s...

Страница 109: ...use monochrome printing 2 Color Specifies alignment to color mode when printing in color Item Description 1 Print Options Specifies alignment to the items that have been set such as print quality pap...

Страница 110: ...ntication 3 Password The password for user authentication 4 Authentication type Specify an authentication type to be used 5 Summary Account Specify an account name and type Item Description 1 Job Type...

Страница 111: ...111 6 Print Supply Levels Panel Item Description 1 Consumables Displays the remaining amount of consumables...

Страница 112: ...e current print job to their default settings 10 Device Settings Specifies various settings such as Administrator Setting 11 Online Switches this machine online Item Description 1 Stationary button ar...

Страница 113: ...7 Fax Basic Operations of Fax Functions Setting for Receptions Names and Functions of Screen Items for Fax...

Страница 114: ...ions Entering Fax Number to Send a Fax Cancelling a Fax Transmission 1 Press Fax Internet Fax on the touch panel or the FAX button on the operator panel 2 Set a document in the ADF or on the document...

Страница 115: ...e Advanced tab to preview the image to send 7 Press the START button Cancelling During a Transmission Cancelling a Reserved Transmission Cancelling During a Transmission You can cancel a fax transmiss...

Страница 116: ...116 7 Fax A fax that is being sent is displayed on the top of the list 5 Press Yes on a confirmation screen...

Страница 117: ...e for fax only Tel Fax Ready Mode Select this mode if you want to receive both phone calls and faxes with the machine detecting automatically Ans Fax Ready Mode Select this mode if you want to use the...

Страница 118: ...rator password and then press OK The factory default administrator name and password are admin and 999999 respectively 5 On the administrator log in screen press OK 6 Press once to switch the screens...

Страница 119: ...ing on the remaining memory space or document content If the machine cannot print received faxes due to a lack of paper or paper jams the machine starts printing when the problem is solved 1 Press Dev...

Страница 120: ...d Manual 1 Press Device Settings on the touch panel 2 Press or several times and press Admin Setup 3 Enter the administrator name and password and press OK The factory default administrator name and p...

Страница 121: ...the current settings The setting can be changed for certain functions 5 Displays Help topics Item Description 1 Manual Dial Enter a fax number manually to use it as a destination 2 Speed Dial Displays...

Страница 122: ...oth sides of a document 3 Continuous Scan Glass Scans multiple documents as a single job using the document glass 4 Continuous Scan ADF Scans multiple documents as a single job using the ADF 5 Preview...

Страница 123: ...gs Scan Setting Tab Item Description 1 Setting display area 1 Displays the current settings for displayed items 2 Setting display area 2 Displays a list of settings that are not set by items displayed...

Страница 124: ...8 Maintenance Replacing Consumables Cleaning Each Part of the Machine This section describes how to maintain the machine to keep the machine comfortable and extend its life...

Страница 125: ...uum cleaner Vacuuming spilled toner with an electric vacuum cleaner may result in ignition due to sparks from electric contacts or other reasons If toner spills on the floor or other places wipe the t...

Страница 126: ...one year following breaking the seal If you replace the toner cartridge image drum while it is being used the toner consumption will not be counted normally By opening and closing the output tray aft...

Страница 127: ...ligns on the lug of the cartridge 6 Lift the toner cartridge d from right side and remove it from the machine While removing consumables be careful not to hit them to the LED head 7 Unpack a new toner...

Страница 128: ...e from the toner cartridge 10 Insert a new toner cartridge d by aligning its left side indentation f with the protrusion g on the image drum so the toner cartridge and image drum color labels align Th...

Страница 129: ...tissue paper lightly Do not use solvents such as methyl alcohol or thinners They damage the LED head 13 Close the output tray b slowly and push the center of the output tray for confirmation 14 Hold...

Страница 130: ...er cartridge with a new one Although opening and closing the output tray may extend the life of an image drum for a while it is recommended to replace it soon after the Install New image drum message...

Страница 131: ...the handle B and open the scanner unit a completely 3 Press the button A and open the output tray b completely 4 Identify the image drum that reached its lifetime by its label color 5 Remove the image...

Страница 132: ...e the toner cover 11 Insert the toner cartridge e removed in step 7 by aligning its left side indentation f with the protrusion g on the image drum so that the toner cartridge and image drum color lab...

Страница 133: ...the scanner unit a Do not close the scanner unit vigorously It may cause the document feed roller of ADF to fall and get in the way of loading documents If the document feed roller of ADF has fallen o...

Страница 134: ...ore Do not leave the image drum for 5 minutes or more even under room light 1 Prepare new image drum and toner cartridge 2 Hold the handle B and open the scanner unit a completely 3 Press the button A...

Страница 135: ...emove the desiccant pack 8 Remove the toner cover 9 Unpack a new toner cartridge 10 Shake the cartridge several times vertically and horizontally 11 Remove the tape d from the toner cartridge Possible...

Страница 136: ...place For the installation method refer to Replacing the Toner Cartridges 13 Hold the cartridge pinch the tip of blue lever h of the toner cartridge and turn forward until the tip aligns on the lug of...

Страница 137: ...in the way of loading documents If the document feed roller of ADF has fallen open and close the ADF cover 17 Please recycle image drums and toner cartridges If you must dispose of an image drum put i...

Страница 138: ...nth to maintain image quality of the printouts Do not use benzine thinners or alcohol They may damage the plastic parts of the machine 1 Open the document glass cover 2 Wipe lightly the document holdi...

Страница 139: ...of ADF to fall and get in the way of loading documents If the document feed roller of ADF has fallen open and close the ADF cover Clean the LED head if vertical white lines appear images are faded or...

Страница 140: ...and push the center of the output tray for confirmation 5 Hold the handle B to close the scanner unit a Do not close the scanner unit vigorously It may cause the document feed roller of ADF to fall an...

Страница 141: ...9 Troubleshooting If Paper Jams Occur If a Document Jam Occurs Copy Problems Print Problems Scan Problems Fax Problems If an Error Message is Displayed on the Operator Panel...

Страница 142: ...e Error Code is 380 381 382 385 389 If the Error Code is 390 If the Error Code is 391 392 393 If the Error Code is 409 1 If documents are set in the ADF or on the document glass remove them 2 Hold the...

Страница 143: ...lace the image drums on a flat surface While removing consumables be careful not to hit them to the LED head 5 Cover the removed image drums with paper so that the image drums are not exposed to light...

Страница 144: ...owly pull the jammed paper toward you 8 Tilt back the lock levers d on the both sides of the fuser unit toward you 9 Hold the fuser unit handle and lift the fuser unit out of the machine 10 Turn the l...

Страница 145: ...owly by pulling the edge of paper 12 Hold the lock levers of belt unit and place the belt unit into the machine 13 Turn the lock levers e on the both sides of the belt unit forward 14 Hold the fuser u...

Страница 146: ...e the output tray b slowly and push the center of the output tray for confirmation 18 Hold the handle B to close the scanner unit a Do not close the scanner unit vigorously It may cause the document f...

Страница 147: ...completely 3 Press the button A and open the output tray b completely 4 Remove the four image drums from the machine and place the image drums on a flat surface While removing consumables be careful n...

Страница 148: ...are not exposed to light 6 Remove the jammed paper slowly by pulling the edge of paper 7 If paper jams in the fuser unit press the jam release lever c on the fuser unit and slowly pull the jammed pape...

Страница 149: ...dle and lift the fuser unit out of the machine 10 Check that any pieces of paper do not remain inside the machine 11 Hold the fuser unit handle and place the fuser unit into the machine 12 Tilt the lo...

Страница 150: ...push the center of the output tray for confirmation 15 Hold the handle B to close the scanner unit a Do not close the scanner unit vigorously It may cause the document feed roller of ADF to fall and...

Страница 151: ...on the MP tray remove the paper 3 Hold the handle B and open the scanner unit a completely 4 Press the button A and open the output tray b completely While removing consumables be careful not to hit t...

Страница 152: ...e image drums on a flat surface 6 Cover the removed image drums with paper so that the image drums are not exposed to light 7 Open the transparent cover c inside the machine remove the jammed paper sl...

Страница 153: ...ng paper on the MP tray load the paper with the print side face up 11 Hold the handle B to close the scanner unit a Do not close the scanner unit vigorously It may cause the document feed roller of AD...

Страница 154: ...For details refer to Cleaning the Paper Feed Rollers Tray 1 Tray 2 Tray 3 Advanced Manual This procedure uses Tray 1 as an example 1 Pull out the cassette a of the indicated tray 2 Remove the jammed...

Страница 155: ...e output tray for confirmation 7 Hold the handle B and close the scanner unit a Do not close the scanner unit vigorously It may cause the document feed roller of ADF to fall and get in the way of load...

Страница 156: ...Press the button A and open the output tray d completely 4 Remove the four image drums from the machine and place the image drums on a flat surface While removing consumables be careful not to hit th...

Страница 157: ...ms are not exposed to light 6 Remove the jammed paper slowly by pulling the edge of paper 7 If paper jams in the fuser unit press the jam release lever e on the fuser unit and slowly pull the jammed p...

Страница 158: ...of the machine 10 Turn the lock levers g on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers 11 Remove the jammed paper slowly by pulling the edge of pape...

Страница 159: ...k levers g on the both sides of the belt unit forward 14 Hold the fuser unit handle and place the fuser unit into the machine 15 Tilt the lock levers f on the both sides of the fuser unit 16 Put all f...

Страница 160: ...utput tray for confirmation 18 Hold the handle B to close the scanner unit c Do not close the scanner unit vigorously It may cause the document feed roller of ADF to fall and get in the way of loading...

Страница 161: ...ment upward Sticky notes and labels attached on the documents may cause a document jam When using the ADF remove sticky notes or labels from the document If removing labels is unavailable use the docu...

Страница 162: ...ment by force 3 If you were able to remove the document proceed to step 8 4 Open the inner cover b 5 If you can see the edge of the jammed document pull it out gently 6 If the edge of document jammed...

Страница 163: ...e document close the inner cover and proceed to step 8 8 Close the ADF cover slowly Remove the document on the document tray and then close the ADF cover Otherwise documents may be torn or folded If a...

Страница 164: ...t be performed depending on the paper size paper type or paper weight Load the appropriate paper for duplex printing and then set the paper size document type and document weight correctly Loading Pap...

Страница 165: ...ON Copying Different Size Documents Mixed Size Advanced Manual Is the size of your document supported for making mixed size copies Use documents sizes supported for mixed size copying Copying Differe...

Страница 166: ...sage List The interface setting is disabled Whether there is a consistency with the machine s settings and the network connection environment check the settings of the interface that you are using on...

Страница 167: ...omplete Received invalid data is displayed on the touch panel and the machine does not print Press Device Settings select Admin Setup Print Setup Print menu Printer Adjust Timeout Injob on the touch p...

Страница 168: ...onnect the cables properly Connecting This Machine to a Computer Is there any damage to the cable Change the cable Is the network setting correct Set the network setting correctly Connecting This Mach...

Страница 169: ...al type Specify the appropriate dial type for your region User Install Advanced Manual Has any problem occurred at the recipient machine Ask the recipient to have the recipient s machine ready for rec...

Страница 170: ...ved in the Confidential Box of This Machine Advanced Manual Receiving a Document That is Saved in a Destination Bulletin Board Box by Fax Fcode Polling Advanced Manual Setting Secure Reception Advance...

Страница 171: ...lized Wait for a while until the machine connects to the network Checking File System File system in a flash memory device is being checked Wait for a while Inspection is required PU Flash Error Turn...

Страница 172: ...idge that matches your machine Error Postscript A postscript error has occurred Image Drum Near Life The image drum indicated on the screen is near life Have a new image drum ready C Cyan blue M Magen...

Страница 173: ...curred when firmware was being updated Contact the administrator Invalid print data received Invalid print data or PC fax data was received To erase the message press Close If you performed private pr...

Страница 174: ...t it may damage the image drum Replace the toner cartridge with a new one as soon as possible C Cyan blue M Magenta red Toner empty Replace with new Toner Cartridge Error 410 411 412 413 The indicated...

Страница 175: ...ed paper Paper jam has occurred under the belt unit or in the fuser unit Please remove paper Error 370 371 372 A paper jam has occurred inside the machine Open the cover and remove jammed paper Image...

Страница 176: ...r 310 The output tray Please check data Program Data Write Error An error occurred when firmware was being updated Use a correct update file Power OFF ON Turn the machine off and then back on If the s...

Страница 177: ...ect to the SMTP server Check the network settings Please check POP3 settings Cannot connect to the POP3 server Check the network settings SMTP Login failed An attempt to log into the SMTP server ended...

Страница 178: ...strator for color printing Access Limitation Error Data was deleted due to the color printing limitation A color print job was deleted due to an unauthorized user Contact your administrator for color...

Страница 179: ...DF file is password protected Enter a password to print Valid password required to print document This PDF needs authentication Enter a password to print No communication with the SNTP server Obtainin...

Страница 180: ...stered to the Google Cloud Print service Wait for a while Deleting from Google Cloud Print This machine is being removed from the Google Cloud Print service Wait for a while Caution unknown Consumable...

Страница 181: ...being changed Wait for a while Language Change Failed Error num CODE Switching display languages failed Press the power button to turn the machine off and then back on Detected an abnormality of inte...

Страница 182: ...10 Management Specifications Changing the Administrator Password Saving Power Consumption with the Power Save Function Specifications...

Страница 183: ...t to forget the set password 1 Press Device Settings on the touch panel 2 Press or several times and press Admin Setup 3 Enter the administrator name and password and press OK The factory default admi...

Страница 184: ...urning the Machine Off Auto Power Off Setting the Length of Idle Time Before Auto Power Off Works For details on how to change the idle time before entering Power Save mode see Setting the Length of I...

Страница 185: ...shed Example A connection is established with Telnet or FTP When the transition time to enter Sleep mode or Deep Sleep mode from Power Save mode elapses and the connection is disconnected the machine...

Страница 186: ...erface connector A telephone cable is connected to the LINE connector Wireless LAN is enabled Enable If you do not use the machine for a certain period of time the machine automatically turns off Disa...

Страница 187: ...p 3 Enter the administrator name and password and press OK The factory default administrator name and password are admin and 999999 respectively 4 Press or several times and press Management 5 Press P...

Страница 188: ...401A 120V AC 10 N36401B 230V AC 10 Power consumption Typical operation 670 W Idle 100 W Peak 1270 W Sleep mode Less than 1 5 W w o option Power save mode Less than 20 W w o option Auto power off mode...

Страница 189: ...d Color Up to 30 cpm Mono Up to 30 cpm Fax Specifications Item MC573 ES5473 MFP Compatibility ITU T G3 Super G3 Compression method MH MR MMR JBIG Modem speed Up to 33 6 Kbps Lines PSTN PBX Line interf...

Страница 190: ...out time Color Less than 7 5 seconds Mono Less than 7 5 seconds Paper size Tray 1 Legal 13 13 5 14 Letter Executive A4 A5 A6 B5 B6 Statement 8 5 SQ Folio 16K 197 x 273 mm 195 x 270 mm 184 x 260 mm Cu...

Страница 191: ...rated voltage Usage Environment Conditions When in operation 10 32 C Relative Humidity of 20 80 maximum wet bulb temperature of 25 C maximum dry bulb temperature of 2 C When not in operation 0 43 C Re...

Страница 192: ...CC et CNR d Ubdustrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 I appareil ne doit pas produire de brouillage et 2 I utilis...

Страница 193: ...ce Hotline 43 0 2236 677 110 501 OKI Systems Danmark a s Hersted stervej 27 2620 Albertslund Danmark Adm 45 43 66 65 00 Website www oki dk Fax 45 43 66 65 90 E mail salg oki dk support oki dk Oki Data...

Страница 194: ...46472402EE Rev1...

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