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9. Troubleshooting
Copy Problems
• Unable to copy
Unable to Copy
Point to check
Solution
Reference
Is the machine turned on?
Turn the machine on.
Is the machine being initialized?
Wait until initialization is complete.
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Is your document set properly?
Set the document properly.
Is there paper in the tray?
Load paper in the tray.
Check that the paper cassette is
installed in the machine.
Is the proper size paper for the
document loaded in the tray?
Load the proper size paper for the
document.
Is the paper tray selectable if [Paper
Feed] is set to [Auto]?
On the touch panel, press [Device
Settings], select [Paper Setup] >
[Select Tray] > [Copy] > the paper tray
on which the paper you use is loaded,
and then select [ON] or [ON(Prior)].
Specifying the Paper Feed Tray
(Paper Feed) (Advanced Manual)
Is the loaded paper compatible with
duplex printing?
Duplex copying cannot be performed
depending on the paper size,paper
type, or paper weight.
Load the appropriate paper for duplex
printing, and then set the paper size,
document type, and document weight
correctly.
Is the media type of the paper tray set
to [Plain] or [Recycled]?
If [Paper feed] is set to [Auto], set the
media type for the paper tray to [Plain]
or [Recycled].
Is there a paper jam?
Check an error message, and then
remove any jammed paper.
Is there an empty toner cartridge?
Replace the empty toner cartridge
with a new toner cartridge.
Replacing the Toner Cartridges
Does the image drum reach its
lifetime?
Replace the image drum with a new
image drum.
Does the fuser unit reach its lifetime? Replace the fuser unit with a new one.
Replacing the Fuser Unit
(Advanced Manual)
Does the belt unit reach its lifetime?
Replace the belt unit with a new one.
Replacing the Belt Unit
(Advanced Manual)
Are any covers on the machine
opened?
Close all the covers.
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Has any error occurred?
Clear the error.
Is another job in progress?
Start copying after the other job is
complete.
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Содержание ES5473
Страница 1: ...MC573 ES5473 MFP User s Manual...
Страница 16: ...16 2 Setting Up Side view when the additional tray unit is installed...
Страница 21: ...21 2 Setting Up 13 Hold the handle B to close the scanner unit...
Страница 34: ...34 2 Setting Up 1 Plug the power cord into the power connector 2 Plug the power cord into the outlet...
Страница 41: ...41 2 Setting Up 7 Replace the paper cassette into the machine Push the paper cassette until it stops...
Страница 46: ...46 2 Setting Up 9 Make sure that the software is successfully installed and then click Complete 10 Click Next...
Страница 75: ...4 Copy Copying Cancelling Copying Specifying the Number of Copies Descriptions of Screens for Copy...
Страница 99: ...99 6 Print 5 Change the settings in each tab to suit your needs 6 Click OK 7 Click Print on the Print screen...
Страница 111: ...111 6 Print Supply Levels Panel Item Description 1 Consumables Displays the remaining amount of consumables...
Страница 113: ...7 Fax Basic Operations of Fax Functions Setting for Receptions Names and Functions of Screen Items for Fax...
Страница 116: ...116 7 Fax A fax that is being sent is displayed on the top of the list 5 Press Yes on a confirmation screen...
Страница 194: ...46472402EE Rev1...