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This document explains how to clear them quickly and simply.

If printing multiple pages (or copies), do not assume that, having cleared an obvious sheet, others will 
not also be stopped somewhere along the path.  These must also be removed in order to clear the jam 
fully and restore normal operations.  Please remove jammed paper carefully so that it doesn’t tear.  How

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ever, if it does please ensure that no parts of paper are left inside the printer.

Check the error code displayed on the panel and remove the jammed paper by following the procedures 
described in this document.

Paper Jams

Paper jams occasionally occur due to paper misfeeding from a paper tray or at any point on the paper 
path through the printer.  When a jam occurs, the printer immediately stops and the Status LED on the 
Status Panel informs you of the event.  

For example: 

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Содержание ES3451

Страница 1: ...How to remove Jammed Paper Rev 1 MC351 MC352 MC361 MC362 MC561 MC562 ES3451 ES3452 ES5461 ES5462...

Страница 2: ...paper carefully so that it doesn t tear How ever if it does please ensure that no parts of paper are left inside the printer Check the error code displayed on the panel and remove the jammed paper by...

Страница 3: ...ti Purpose Tray 8 391 Paper Tray 1 9 392 Paper Tray 2 9 400 Paper Size Error 10 409 Face Up Stacker 10 Scanner ADF 11 3 WARNING If the printer has been powered on recently the fuser will be hot This a...

Страница 4: ...up and towards the front of the machine Using the locking levers handles lift the belt upwards and withdraw from the machine 5 Look into the printer to check whether any sheets of paper are visible on...

Страница 5: ...elt unit 8 Install the image drum unit in the printer so as to situate the K toner cartridge toward the front of the printer 9 Close the top cover and press down firmly so that the cover latches close...

Страница 6: ...he belt surface and withdraw the sheet 5 If the paper is jammed just entering the fuser press the release lever and pull out the trapped paper Note Do not attempt to pull the sheet if the paper is wel...

Страница 7: ...sheet with its leading edge at the front of the belt lift the plastic guard at the front of the printer and remove the paper 10 Remove the paper 11 Install the image drum unit in the printer so as to...

Страница 8: ...n the top cover fully 2 Take out the image drum unit and place it on a flat surface 3 Cover the image drum unit 4 Lift the plastic guard at the front of the printer 5 Remove jammed paper 6 Install the...

Страница 9: ...cessive force Open the top cover lift the plastic guard at the front of the printer and remove the paper 4 Ensure all paper is undamaged stacked properly and the paper guides are properly positioned a...

Страница 10: ...acker is used B check for jammed paper in rear path area A Pull out any sheets found in this area 3 If the sheet is low down in this area and difficult to remove it is probably still gripped by the fu...

Страница 11: ...to draw it fully out NOTE If it does not remove easily do not use excessive force 2 Lift the ADF cover 3 Remove any loose paper from the ADF 4 If there is any paper trapped in the feed mechanism a Lif...

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