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109

– C330/C530

Troubleshooting

Provided that you follow the recommendations in this guide on

the use of print media, and you keep the media in good

condition prior to use, your printer should give years of reliable

service. However, paper jams occasionally do occur, and this

section explains how to clear them quickly and simply.
When a jam occurs, the printer immediately stops, and the

Attention LED on the control panel

blinks.

If printing multiple pages (or copies), do not assume that,

having cleared an obvious sheet, others will not also be stopped

somewhere along the path. These must also be removed in

order to restore normal operation.

Содержание C530dn

Страница 1: ...User s Guide C330 C530 m o c a t a d i k o y m 1 0 3 1 2 3 9 5 ...

Страница 2: ...ent by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or implied as to the accuracy or completeness of the information contained herein The most up to date drivers and manuals are available from the web site http www okiprintingsolutions com Trademark Information Oki and Oki Data are r...

Страница 3: ...the person to an open area for fresh air Seek medical attention If it gets into the eyes flush with large amounts of water for at least 15 minutes keeping eyelids open Seek medical attention Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing Note Images used in this manual may include optional features that your product does not have installed ...

Страница 4: ...tings 15 Multi Purpose Tray 16 Face Down Stacker 16 Face Up Stacker 16 Duplex 16 Loading Paper 17 Tray 1 and Optional Tray 2 17 Multi Purpose Tray 23 Menu Functions 28 Operator Panel 28 How to Print the Menu Map 31 How to Change the Settings Users 32 How to Change the Settings Administrator 33 Menus 34 Print Jobs Menu Model C530 Only 34 Information Menu 36 Shutdown Menu 37 Print Menu 38 Media Menu...

Страница 5: ... Replacing the Transfer Belt Unit 92 Fuser Replacement 99 Cleaning the LED Head 103 Cleaning the Housing 105 Available Options 107 Additional Memory 107 SD Card 107 Additional Paper Tray 108 Troubleshooting 109 Paper Sensor Error Codes 110 Clearing Paper Jams 111 Troubleshooting Print Problems 127 Utilities 131 Utilities Windows 131 Color Software Utilities 132 Network Software Utilities 132 Optio...

Страница 6: ...n text which may help you to use and understand the product CAUTION A caution appears in this manual like this A caution provides additional information which if ignored may result in equipment malfunction or damage WARNING A warning appears in this manual like this A warning provides additional information which if ignored may result in a risk of personal injury ...

Страница 7: ...re this valuable resource among users on your office network Photo Enhance mode to improve printouts of photographic images Windows PCL driver only Automatic two sided duplex printing for economical use of paper and compact printing of larger documents Template Manager utility for Windows enables the design and print of business cards banners labels with ease Additionally the following optional fe...

Страница 8: ...up to 150 sheets of 20 lb US Bond or 80 g m paper 2 Operator panel Menu driven operator controls and LCD panel 3 Paper tray Standard paper tray Holds up to 250 sheets of 20 lb US Bond or 80 g m paper 4 Multi purpose tray Used for feeding heavier paper stocks envelopes and other special media Also for manual feeding of single sheets when required 5 Multi purpose tray release recess 6 Top cover rele...

Страница 9: ...9 Introduction Multi Purpose Tray MPT View 1 MPT paper level indicator 1 Paper support 1 Paper platform 1 Paper Guides 1 Tray Latch Button ...

Страница 10: ...10 Introduction Interior View 1 LED heads 2 Fuser release levers 3 Toner Cartridges 4 Black Toner Cartridge 5 Drum Unit ...

Страница 11: ...ch must be removed before connection can be made When the rear paper stacker is open paper exits the printer through the rear and is stacked face up This is mainly used for 1 ON OFF switch 2 AC power socket 3 Rear face up stacker 4 USB interface 5 SD card slot 6 Network interface ...

Страница 12: ...ish If required this can be changed using the Panel Downloader Utililty on the CD supplied with your printer to French Spanish Portuguese Getting Started _________________ Power Save Mode If you do not use the machine for a while it will enter the power saving mode to control the power consumption of the device To cancel or initiate power saving mode press the Power Save button on the control pane...

Страница 13: ...nu down button and scroll to the Shutdown menu 3 Press the OK button 4 Press the OK button to continue 5 Press the OK button to execute 6 At the prompt turn the power switch OFF CAUTION Model C530 only If you have an SD card fitted always follow the correct shutdown procedure to ensure that no data is lost ...

Страница 14: ...ed Pre printed stationery can be used but the ink must not offset when exposed to the high fuser temperatures used in the printing process Envelopes Labels CAUTION Envelopes should be free from twist curl or other deformations They should also be of the rectangular flap type with glue that remains intact when subjected to hot roll pressure fusing used in this type of printer Window envelopes are n...

Страница 15: ...printing from other systems this function is enabled in the Print Menu See page 33 SIZE DIMENSIONS Letter 8 5 x 11 inches Legal 13 8 5 x 13 inches Legal 13 5 8 5 x 13 5 inches Legal 14 8 5 x 14 inches Executive 7 25 x 10 5 inches A5 148 x 210 mm B5 182 x 257 mm A4 210 x 297 mm A61 1 A6 printing from Tray 1 or the MP Tray only 105 x 148 mm PAPER TYPE WEIGHT US BOND WEIGHT g m Light 17 19 lb US Bond...

Страница 16: ...3 8 inch 10 mm Face Down Stacker ______________ The face down stacker on the top of the printer can hold up to 150 sheets of 21 lb US Bond 80 g m standard paper and can handle paper stocks up to 47 lb US Bond 176 g m Pages printed in reading order page 1 first will be sorted in reading order last page on top facing down Face Up Stacker_________________ The face up stacker at the rear of the printe...

Страница 17: ...ional Tray 2 ________ 1 Remove the paper tray from the printer 2 Fan the paper to be loaded at the edges 1 and in the middle 2 to ensure that all sheets are properly separated then tap the edges of the stack on a flat surface to make it flush again 3 1 2 3 ...

Страница 18: ...18 C330 C530 Loading Paper 3 Adjust the rear stopper 1 and paper guides 2 to the size of paper being used ...

Страница 19: ...19 C330 C530 Loading Paper 4 Load paper as shown keeping the stack below the maximum fill line 1 Note Letterhead paper should be loaded face down with the top edge towards the front of the printer ...

Страница 20: ...revent paper jams Do not leave space between the paper and the guides and rear stopper Do not overfill the paper tray Capacity depends on the type of paper stock Do not load damaged paper Do not load paper of different sizes or types at the same time Close the paper tray gently ...

Страница 21: ... from the 2nd lower tray do not pull out the 1st upper tray This will cause a paper jam For face down printing make sure the face up rear stacker a is closed the paper exits from the top of the printer Stacking capacity is approximately 150 sheets depending on paper weight For face up printing make sure the face up rear stacker is open and the paper support 1 is extended Paper is stacked in revers...

Страница 22: ...22 C330 C530 Loading Paper CAUTION Do not open or close the rear paper exit while printing as it may result in a paper jam ...

Страница 23: ...23 C330 C530 Loading Paper Multi Purpose Tray________________________ Note Do not exceed the paper capacity of about 100 sheets or 10 envelopes Maximum stacking depth is 3 8 inch 10 mm ...

Страница 24: ...24 C330 C530 Loading Paper 1 Open the multi purpose tray 2 Fold out the paper supports ...

Страница 25: ...25 C330 C530 Loading Paper 3 Press gently down on the paper platform to ensure it is latched down 4 Adjust the paper guides 1 to the size of paper being used ...

Страница 26: ...ded printing on letterhead paper load the paper into the multi purpose tray with pre printed side up and top edge into the printer Letterhead duplex For two sided duplex printing on letterhead paper load the paper with pre printed side down and top edge away from the printer Envelopes load face up with top edge to the left and short edge into the printer Do not select duplex printing on envelopes ...

Страница 27: ...per 6 Press the tray latch button inwards to release the paper platform so that the paper is lifted and gripped in place 7 Set the correct paper size for the multi purpose tray in the Media Menu see Menu Functions on page 28 ...

Страница 28: ...ow Operator Panel ___________________ C330 C530 Panel Item Function 1 Ready LED ON Ready to receive data BLINKING Processing data OFF Offline 2 Attention LED ON A warning occurs Printing may be possible e g low toner BLINKING An error occurs Printing not possible e g toner empty OFF Normal condition 3 Display Displays the printer status and any error messages ...

Страница 29: ...e Button Switches between ONLINE and OFFLINE Exits the menu and goes ONLINE when pressed in the Menu mode Scrolls the HELP screen Forces printing on the paper currently loaded when pressed with WRONG PAPER or WRONG PAPER SIZE displayed 6 Back Button Returns to the previous higher level menu item 7 OK Button In the ONLINE or OFFLINE mode enters the Menu mode In the Menu mode determines the setting ...

Страница 30: ...sages appears on the display WRONG PAPER SIZE RUN OUT OF PAPER TRAY 1 IS OPEN TRAY 1 IS NOT FOUND press Cancel for two or more seconds to clear the print job In the Menu mode press to exit the menu and goes ONLINE 9 Power Save Button Model C530 only Pressing this button switches the machine into sleep or wake up mode Refer to Power Save Mode on page 12 Panel Item Function ...

Страница 31: ... The Menu Map provides a listing of the current printer menu settings To print one out 1 Press the OK button 2 Press the down arrow key to go to the Information Menu 3 Press OK 4 Press OK to select Print Menu Map The Menu Map prints and the printer goes back on line ...

Страница 32: ...until the menu you wish to view is displayed Then proceed as follows 1 Press OK to enter the menu 2 Use the up and down MENU buttons on the control panel to scroll through the menus When the item you want to change is displayed press OK to view the sub menus for that item 3 Use the up and down MENU buttons to move up and down through the sub menu items When the item you want to change is displayed...

Страница 33: ... and down MENU buttons scroll to the required letter digit b Press the OK button to input and move to the next letter digit c Repeat steps a and b until all letters digits are entered Enter your 4 to 9 digit password The default password is aaaaaa 5 Press the OK button 6 Press the up or down MENU button until the category you want to change is displayed 7 Press the OK button 8 Press the up or down...

Страница 34: ... does not support Print Jobs Menu Model C530 Only Note This menu only displays if the optional SD card is installed ITEM ACTION EXPLANATION ENCRYPTED JOB NOT FOUND PRINT DELETE No printable files were found on the SD card Prints a list of all jobs stored on the SD card the selected job Prompts you to confirm the deletion of all print jobs from the SD card ...

Страница 35: ...print able file is available Stored Job Print Delete When Print is selected Set Collating Amount is displayed and the number of pages to print can be specified Specify the number of pages to print and press the Enter button The following message will appear if Delete is selected Are You Sure Yes No If No is selected the display will return to the previous menu If Yes is selected all jobs will be d...

Страница 36: ...flash memory and SD card if installed PRINT PSE FONT LIST EXECUTE Prints a list of all internal PostScript emula tion fonts PRINT PPR FONT EXECUTE Prints a list of all internal IBM ProPrinter III XL emulation fonts including any down loaded to flash memory or SD card if installed PRINT FX FONT EXECUTE Prints a list of all internal Epson FX emula tion fonts including any downloaded to flash memory ...

Страница 37: ...ld always be selected before switching the printer off to ensure that no data is lost ITEM SETTING EXPLANATION SHUTDOWN START EXECUTE Performs controlled shutdown of the printer Only power the printer off when the dis play indicates that shutdown is complete ...

Страница 38: ...On OFF If two trays contain identical paper the printer can switch to an alternative source when the current tray runs out in the middle of a print job TRAY SEQUENCE DOWN UP PAPER FEED TRAY Determines tray sequence order when auto matically switching MP TRAY USAGE Do not use WHEN MISMATCH If a document to be printed demands a paper size not installed in the selected tray the printer can automatica...

Страница 39: ...00DPI MULTI LEVEL Sets default resolution TONER SAVE MODE ON OFF This function works effectively only if the data input is color RGB data This setting is valid in PS and PCL but does not take effect in the following cases 1 PS If Color Matching is set OFF 2 PS If any setting other than ASIC Color Matching is set 3 PS CMYK data when Ink Simulation Mode is used valid in any other cases except Case 1...

Страница 40: ...nge according to the size of paper loaded in the tray EDIT SIZE CASSETTE SIZE A4 A5 A6 B5 LEGAL14 LEGAL13 5 LEGAL13 LETTER EXECUTIVE CUSTOM COM 9 ENVELOPE COM 10 ENVELOPE MONARCH ENVELOPE DL ENVELOPE C5 INDEX CARD Sets the size of an area to draw when the host PC does not specify the size via the paper edit size designating command Not valid for PS only for PCL X DIMEN SION 2 5 8 5 INCH DEFAULT 8 ...

Страница 41: ...RTYPE1 USERTYPE2 USERTYPE3 USERTYPE4 USERTYPE5 Selects the type of media loaded in this tray This will help the printer to adjust its internal operating parameters such as engine speed and fusing temperature to better accommo date the media to be fed For example letter head may benefit from a slightly lower fusing temperature to ensure that its ink does not offset Note USERTYPEn are displayed only...

Страница 42: ...Selects the type of media loaded in this tray if installed This will help the printer to adjust its internal operating parameters such as engine speed and fusing temperature to better accommodate the media to be fed For example letterhead may benefit from a slightly lower fusing temperature to ensure that its ink does not offset Note USERTYPEn are displayed only if regis tered in the host PC Serve...

Страница 43: ...5 LEGAL13 LETTER EXECUTIVE CUSTOM COM 9 ENVELOPE COM 10 ENVELOPE MONARCH ENV DL ENVE LOPE C5 ENVE LOPE INDEX CARD Selects the size of paper to be fed from the multi purpose tray For CUSTOM setting see X DIMENSION and Y DIMENSION in Print menu above ITEM ACTION EXPLANATION ...

Страница 44: ...ulti purpose tray so that the printer can adjust its internal parameters to better accommodate the selected type of media Note USERTYPEn are displayed only if regis tered in the host PC Server MPT MEDIA WEIGHT LIGHT MEDIUM LIGHT MEDIUM HEAVY ULTRA HEAVY1 ULTRA HEAVY2 Selects the media weight to be fed from the multi purpose tray UNIT OF MEASURE Millimeter Inch Selects the unit of measure ITEM ACTI...

Страница 45: ...he next menu item ADJUST DENSITY EXECUTE Selecting this will activate adjustment of the color density COLOR TUNING PRINT PATTERN Selecting this item prints the color tuning pattern to help you adjust the color balance C HIGHLIGHT C MID TONE C DARK M HIGHLIGHT M MID TONE M DARK Y HIGHLIGHT Y MID TONE Y DARK K HIGHLIGHT K MID TONE K DARK 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3 ...

Страница 46: ...PAN Selects from a range of industry standard color swatches Note This function only applies to PS mod els UCR LOW MEDIUM HIGH Selects limitation of the toner layer thick ness If paper curl occurs in dark printing select ing MEDIUM or LIGHT sometimes helps reduce curl CMY100 DENSITY DISABLE ENABLE When enabled black areas are produced using 100 C M and Y instead of black This results in a glossier...

Страница 47: ... 1 minute before printing can begin SLEEP TIME MODEL C530 ONLY 1 MIN 2 MIN 3 MIN 4 MIN 5 MIN 10 MIN 15 MIN 30 MIN 60 MIN 120 MIN 180 MIN Adjusts the power saving time before the printer automatically switches into sleep mode PERSONALITY AUTO EMULATI ON PCL IBM PPR III XL EPSON FX PS3 EMULATIO N This item selects which industry standard emulation your printer should use When set to AUTO incoming da...

Страница 48: ...UT 5 40 SEC 300 OFF Specifies how many seconds the printer will wait when received data pauses before forc ing a page eject In PostScript Emulation mode the job will be cancelled if timeout occurs LOW TONER CONTINU E STOP Specifies whether the printer should con tinue printing even after a low toner condi tion is detected JAM RECOVERY ON OFF Specifies whether the printer should perform jam recover...

Страница 49: ...e font FONT HEIGHT 4 00 POINT 12 00 POINT 999 75 POINT Height of the PCL default font Note This menu item is displayed only when the font selected in Font No is a propor tional spacing scalable font SYMBOL SET PC 8 DEFAULT SYMBOL SET ONLY SHOWN PCL symbol set If the font source and num ber are changed to one which does not sup port the selected symbol set this must be changed to an available symbo...

Страница 50: ...imes a 1 dot line looks broken With PEN WIDTH Adjust set to ON when the minimum width is specified the line width will be emphasized so as to look wider than a 1 dot line With PEN WIDTH Adjust set to OFF the line will appear as before TRAY ID MP TRAY 1 4 59 Sets the to specify the MP tray for the paper feed destination command ESC l H in PCL5e emulation TRAY 2 1 5 59 Sets the to specify Tray 2 for...

Страница 51: ...l set LETTER O STYLE DISABLE ENABLE Specifies the style that replaces 9BH with letter o and 9DH with a zero ZERO CHARACTER NORMAL SLASHED Sets the zero to be slashed or unslashed LINE PITCH 6 LPI 8 LPI Specifies the line spacing WHITE PAGE SKIP OFF ON Selects whether blank pages are printed or not CR FUNCTION CR CR LF Selects whether a received carriage return character 0Dh also causes a line feed...

Страница 52: ...r LEFT MARGIN 0 0INCH 1 0INCH Specifies the distance of print from the left hand edge of the paper FIT TO LETTER DISABLE ENABLE Sets the printing mode that can fit print data equivalent to 11 inches 66 lines in the LETTER size printable area TEXT HEIGHT SAME DIFF Sets the height of a character SAME Regardless of CPI same height DIFF As CPI character heights vary ITEM ACTION EXPLANATION ...

Страница 53: ... 9BH with letter o and 9DH with a zero ZERO CHAR ACTER NORMAL SLASHED Sets the zero to be slashed or unslashed LINE PITCH 6 LPI 8 LPI Specifies the line spacing WHITE PAGE SKIP OFF ON Selects whether blank pages are printed or not CR FUNCTION CR CR LF Selects whether a received carriage return character 0Dh also causes a line feed LINE LENGTH 80 COL UMN 136 COL UMN Specifies the number of characte...

Страница 54: ...AME Regardless of CPI same height DIFF As CPI character heights vary ITEM SETTINGS EXPLANATION SOFT RESET ENABLE DISABLE Enables or disables the SOFT RESET com mand SPEED 12 MBPS 480 MBPS Selects the interface speed After setting change the menu the printer restarts on exit OFFLINE RECEIVE ENABLE DISABLE OFFLINE RECEIVE SERIAL NUMBER ENABLE DISABLE Specifies whether to ENABLE or DISABLE a USB seri...

Страница 55: ...IP v6 appears as the value of IP Version on the operation panel IP v6 will disappear from the value if IP v4 or IP v4 v6 is selected Display Condition TCP IP should be enabled NETBEUI ENABLE DISABLE Enables or disables this network protocol NETBIOS OVER TCP C330 ENABLE DISABLE C530 ENABLE DISABLE Sets Enable Disable of NetBIOS over TCP protocol Display Conditions TCP IP should be enabled IP Versio...

Страница 56: ...has been set press OK again to register new address SUBNET MASK xxx xxx x xx xxx Current assigned subnet mask To change proceed as above GATEWAY ADDRESS xxx xxx x xx xxx Current assigned gateway address To change proceed as above WEB ENABLE DISABLE Enables or disables Web config facility TELNET ENABLE DISABLE Enables or disables Telnet config facility FTP ENABLE DISABLE Enables or disables communi...

Страница 57: ... SMALL is selected computers can cover from two or three small LANs to a large LAN but may not work effectively when connected to a HUB that has a span ning tree feature HUB LINK SETTING AUTO NEGOTI ATE 100BASE TX FULL 100BASE TX HALF 10BASE T FULL 10BASE T HALF Sets full or half duplex for communication via a network hub When AUTO is set negotiation is done auto matically FACTORY DEFAULTS EXECUTE...

Страница 58: ... 2MB 4MB 8MB 16MB 32MB Sets the size of the resource saving area ITEM ACTION EXPLANATION X ADJUST 2 00MIL LIMETER 0 00MILL IMETER 2 00MILLI METER Adjusts the position of a whole print image in the direction perpendicular to the direc tion the paper runs that is horizontally in 0 25 mm increments Any parts of the print image that are outside the printable area as a result of this shift will be crop...

Страница 59: ...int image that are outside the printable area as a result of this shift will be cropped DUPLEX Y ADJUST 2 00MIL LIMETER 0 00MILL IMETER 2 00MILLI METER When printing the reverse page of a duplex job adjusts the position of the whole print image in the direction the paper runs that is vertically in 0 25 mm increments Any parts of the print image that are outside the printable area as a result of th...

Страница 60: ...ollowing confirmation message is displayed ARE YOU SURE YES NO If NO is selected the previous menu display resumes If YES is selected changes made to the menu setting are saved and you exit from the menu Notes This cannot be executed when data is print ing This menu item will only show if the menu has been saved previously POWER SAVE ENABLE DISABLE Enables or disables automatic power save mode Del...

Страница 61: ...density frequency BG SETTING 3 0 3 Sets a correction value for dark colored paper printing to correct print variations caused by variations in temperature and humidity or in print density frequency ITEM EXPLANATION TRAY1 COUNT The total number of pages fed from tray 1 TRAY2 COUNT The total number of pages fed from tray 2 if fitted MP TRAY COUNT The total number of pages fed from the multi purpose ...

Страница 62: ...d should be from 6 to 12 digits of alpha numeric characters or mix The default value is aaaaaa OP MENU ALL CATE GORY ENABLE DISABLE Set up ENABLE DISABLE con dition for all categories in USERS MENU PRINT JOBS MENU ENABLE DISABLE Set up ENABLE DISABLE con dition for PRINT JOB MENU category If DISABLE is selected PRINT JOBS MENU category of USERS MENU will not appear Display Condition SD card must b...

Страница 63: ...S MENU will not appear MEDIA MENU ENABLE DISABLE Set up ENABLE DISABLE con dition for MEDIA MENU cate gory If DISABLE is selected MEDIA MENU category of USERS MENU will not appear COLOR MENU ENABLE DISABLE Set up ENABLE DISABLE con dition for COLOR MENU cate gory If DISABLE is selected COLOR MENU category of USERS MENU will not appear SYS CONFIG MENU ENABLE DISABLE Set up ENABLE DISABLE con dition...

Страница 64: ...E con dition for FX EMULATION cat egory If DISABLE is selected FX EMULATION category of USERS MENU will not appear USB MENU ENABLE DISABLE Set up ENABLE DISABLE con dition for USB MENU cate gory If DISABLE is selected USB MENU category of USERS MENU will not appear NETWORK MENU ENABLE DISABLE Set up ENABLE DISABLE con dition for NETWORK MENU category If DISABLE is selected NET WORK MENU category o...

Страница 65: ... appear USAGE MENU ENABLE DISABLE Set up ENABLE DISABLE con dition for USAGE MENU cate gory If DISABLE is selected USAGE MENU category of USERS MENU will not appear CONFIG MENU NEARLIFE STATUS ENABLE DISABLE Set LCD panel control at the time of near life warning for drum fuser and belt Enable Display a near life warning Disable Do not display a near life warning LIFE WARN ING ENABLE DISABLE If DIS...

Страница 66: ...er save mode and you send a small print job 1 or 2 pages the machine will print the job without warming the fuser to the normal operat ing temperature beforehand When you change the setting and exit the Admin Menu the machine will power cycle then the following message is displayed PLEASE POWER OFF ON Switch the power off then turn the machine back on SECURITY MENU JOB LIMITA TION OFF ENCRYPT ED J...

Страница 67: ...alizes the SD card After execution the follow ing confirmation messages will appear Are You Sure Yes No If No is selected the display will return to the previous menu If Yes is selected the printer will be automatically reboo ted and the encoding function will become effective Display Conditions SD Card is installed SD Card encoding function invalidity and Storage Setup Enable Initialization Yes S...

Страница 68: ...ializes the SD card After execution the follow ing confirmation messages will appear Are You Sure Yes No If No is selected the display will return to the previous menu If Yes is selected the printer will be automatically reboo ted and the encoding function will become invalid Display Conditions SD Card is installed SD Card encoding function invalidity and Storage Setup Enable Initialization Yes SE...

Страница 69: ... be restored After execution the follow ing confirmation messages will appear Are You Sure Yes No If No is selected the display will return to the previous menu If Yes is selected the printer will be automatically reboo ted and the resetting of the cipher key will be executed Display Conditions SD Card implementation An encrypted SD card func tion is enabled SECTION ITEM SETTING S EXPLANATION ...

Страница 70: ...nfirmation message appears ARE YOU SURE YES NO If NO is selected the dis play will go back to the source menu If YES is selected the printer will automatically reboot and execute SD card Initializa tion This item is displayed only if the SD card option is installed PARTITION SIZE EXECUTE The screen will display the SD card partition size This item is displayed only if the SD card option is install...

Страница 71: ...is installed FLASH INI TIALIZE EXECUTE Initializes the resident FLASH MEMORY If NO is selected the machine will go back to the source menu If YES is selected the machine will be automatically rebooted and initialize the FLASH memory FILE SYS MAINTE2 CHK FILE SYS EXECUTE Executing this function will resolve any mismatch between the actual and the displayed free space of the file system and recover ...

Страница 72: ...nopera ble at installation because of a faulty SD Card the machine can be made opera ble by setting this parameter to No ignores the existence of the SD Card When No is set access to the SD Card results in FAIL because the SD Card is regarded as not attached After setting change and exit from the menu the printer will restart This item is displayed only if the SD card option is installed SECTION I...

Страница 73: ...after pressing the OK button ARE YOU SURE YES NO If NO is selected the display will go back to the source menu and the procedure for clearing the disk will start again immediately after the reboot if YES is selected The following message appears if the CANCEL button is pressed CANCEL NOW YES NO If NO is selected the proce dure will continue If YES is selected the proce dure will discontinue and th...

Страница 74: ...hes between Postscript types SIDM MENU SIDM MAN UAL ID 0 2 9 Set up Pn specified in MAN UAL by MANUAL 1 ID No FX PPR Emu in CSFcontrol com mand fi ESC EM Pn SIDM MANUAL2 ID 0 3 9 Set up Pn specified MANUAL by MANUAL 2 ID No FX PPR Emu in CSF control com mand ESC EM Pn SIDM MP TRAY ID 0 4 9 Set up Pn specified TRAYO MP Tray by MP Tray ID No FX PPR Emu in CSF control command ESC EM Pn SIDM TRAY1 ID ...

Страница 75: ...r entering the administrator s menu Password should be from 6 to 12 digits of alpha numeric characters or mix The default value is aaaaaa The printer will restart after the ADMIN MENU VERIFY PASS WORD xxxxxxxx xxxx Verification of above SECTION ITEM SETTING EXPLANATION ENTER PASSWORD nnnn Enters a password to enter Print Statistics menu The default password is 0000 Print Statistics category is not...

Страница 76: ...t SUPPLIES REPORT ENABLE DISABLE Indication of frequency of con sumable exchange non indica tion is set When Enable is set also the maintenance counter is indi cated in together Conditions for display Enable must be selected in Print Statistics Usage Report RST MAIN CNT EXECUTE Zeros the counter CHANGE PASSWORD NEW PASS WORD Sets a new password to enter Print Statistics menu VERIFY PASSWORD Verifi...

Страница 77: ...ware Non Oki Original products may adversely affect your printer s performance Item C330 Order No C530 Order No Toner black Standard Capacity High Capacity 44469801 44469801 44469802 Toner cyan Standard Capacity High Capacity 44469703 44469703 44469721 Toner magenta Standard Capacity High Capacity 44469702 44469702 44469720 Toner yellow Standard Capacity High Capacity 44469701 44469701 44469719 Im...

Страница 78: ...ol damp cloth to remove any residue Do not use hot water and never use solvents of any kind They will make stains permanent Note When the LCD display indicates TONER LOW or if print appears faded first open the top cover and try tapping the cartridge a few times to evenly distribute the toner powder This will enable you to obtain the best yield from your toner cartridge CAUTION To avoid toner wast...

Страница 79: ...d open the printer s top cover fully 2 Note the positions of the four cartridges It is essential that they go back in the same order WARNING If the printer has been powered on the fuser may be hot This area is clearly labelled Do not touch 1 Yellow 2 Magenta 3 Cyan 4 Black 1 2 3 4 ...

Страница 80: ... release collar 1 on the cartridge to be replaced fully towards the right hand side of the printer b Lift the right hand end of the cartridge and then draw the cartridge to the right to release the left hand end as shown and withdraw the toner cartridge out of the printer ...

Страница 81: ...king your furniture 4 Clean the top of the ID unit with a clean lint free cloth 5 Remove the new cartridge from its box but leave its wrapping material in place for the moment 6 Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge 7 Remove the wrapping material ...

Страница 82: ...o the area of the image drum unit from which the old cartridge was removed 9 Pressing gently down on the cartridge to ensure that it is firmly seated slide the colored collar 1 fully towards the left hand side of the printer This will lock the cartridge into place and release toner into the image drum unit ...

Страница 83: ...83 C330 C530 Replacing Consumables and Maintenance 10 Gently wipe the LED head surface with a clean lint free cloth 11 Finally close the top cover and press down firmly so that the cover latches closed ...

Страница 84: ...mage Drum Replacement ________ 1 Press the cover release and open the printer s top cover fully CAUTION Static sensitive devices handle with care WARNING If the printer has been powered on the fuser will be hot This area is clearly labelled Do not touch ...

Страница 85: ...rniture and to avoid damaging the green drum surface CAUTION The green image drum surface at the base of the ID unit is very delicate and light sensitive Do not touch it and do not expose it to normal room light for more than 5 minutes If the drum unit needs to be out of the printer for longer than this please wrap the cartridge inside a black plastic bag to keep it away from light Never expose th...

Страница 86: ...sumables and Maintenance 4 Note the positions of the toner cartridges in the drum 1 Yellow 2 Magenta 3 cyan 4 black It is essential that you replace them in the same order 5 Remove the four toner cartridges from the drum 1 2 3 4 ...

Страница 87: ...7 C330 C530 Replacing Consumables and Maintenance a Slide the colored release collars 1 on the cartridges fully to the right This will release the bond between the toner cartridge and the image drum unit ...

Страница 88: ...w the cartridge to the right to release the left hand end Then lift each toner cartridge out of the image drum and place them on a piece of paper to avoid marking your furniture Note See the instructions that come with the new image drum for additional information such as the removal of packaging material etc ...

Страница 89: ... as the old unit Pack the old cartridge inside the packaging material for disposal 8 Place each of the toner cartridges in the new image drum reversing the process used to remove them Be sure to put them in in the proper sequence Slide the collars back to the left to secured the cartridges in place It is not necessary to fit a new toner cartridge at this time unless the remaining toner level is ve...

Страница 90: ...0 C530 Replacing Consumables and Maintenance 9 Holding the complete assembly by its handles lower it into place in the printer locating the pegs at each end into their slots in the sides of the printer cavity ...

Страница 91: ...e the top cover and press down firmly so that the cover latches closed Important If you need to return or transport your printer for any reason please make sure you remove the image drum unit beforehand and place it in the bag provided This is to avoid toner spillage ...

Страница 92: ...located under the image drum assembly Switch off the printer and allow the fuser to cool for about 10 minutes before opening the cover 1 Press the cover release and open the printer s top cover fully WARNING If the printer has been powered on the fuser will be hot This area is clearly labelled Do not touch ...

Страница 93: ...it to protect it from exposure to light CAUTION The green image drum surface at the base of each cartridge is very delicate and light sensitive Do not touch it and do not expose it to normal room light for more than 5 minutes If the drum unit needs to be out of the printer for longer than this please wrap the cartridge inside a black plastic bag to keep it away from light Never expose the drum to ...

Страница 94: ...94 C330 C530 Replacing Consumables and Maintenance 3 Pull the locking levers at each side of the transfer belt up and towards the front of the machine ...

Страница 95: ...95 C330 C530 Replacing Consumables and Maintenance 4 Using the locking levers lift the belt upwards and withdraw it from the printer ...

Страница 96: ...96 C330 C530 Replacing Consumables and Maintenance 5 Unpack the new transfer belt Position the transfer belt drive gear 1 toward the left rear of the printer and lower the belt into the printer ...

Страница 97: ...97 C330 C530 Replacing Consumables and Maintenance 6 Push the lock levers toward the back of the printer ...

Страница 98: ...ntenance 7 Align the pegs on the sides of the image drum with the slots in the sides of the printer and place the image drum and toner cartridges back into the printer 8 Close the top cover and press down firmly so that the cover latches closed ...

Страница 99: ... the printer s top cover fully WARNING If the printer has recently been powered on some fuser components will be very hot Handle the fuser with extreme care holding it only by its handle which will only be mildly warm to the touch A warning label clearly indicates the area If in doubt switch the printer off and wait at least 10 minutes for the fuser to cool before opening the printer cover ...

Страница 100: ...etaining levers 1 towards the front of the printer so that they are fully upright Holding the fuser by its handle 2 lift the fuser straight up and out of the printer If the fuser is still warm place it on a flat surface which will not be damaged by heat 3 Unpack the new fuser ...

Страница 101: ...eplacing Consumables and Maintenance 4 Holding the new fuser by its handle 1 make sure that it is the correct way round The retaining levers 2 should be fully upright and the two locating lugs 3 should be towards you ...

Страница 102: ...user into the printer locating the two lugs into their slots in the sides of the printer cavity Then push the two retaining levers towards the rear of the printer to lock the fuser in place 6 Close the top cover and press down firmly so that the cover latches closed ...

Страница 103: ...rinting does not come out clearly has white lines or when text is blurred There is no need to switch off the printer to clean the LED heads 1 Press the cover release and open the printer s top cover fully CAUTION Do not use methyl alcohol or other solvents on the LED head as damage to the lens surface will occur ...

Страница 104: ...104 C330 C530 Replacing Consumables and Maintenance 2 Gently wipe the LED head surfaces with a clean lint free cloth 3 Close the top cover and press down firmly so that the cover latches closed ...

Страница 105: ... the Housing ____________ 1 Turn off the printer 2 Wipe the housing with a soft cloth moistened sparingly with water or neutral detergent 3 Use a soft dry cloth to dry the housing CAUTION Do not use solvents such as benzene thinner or alcohol as a cleaning agent ...

Страница 106: ...106 C330 C530 Replacing Consumables and Maintenance 4 Switch the power back on ...

Страница 107: ... 256 MB This can be upgraded with an additional memory board of 256 MB or 512 MB giving a maximum total memory capacity of Model C330 640 MB Model C530 768 MB Installation takes a few minutes and requires no tools SD Card _______________________ Oki P N 70061701 The optional SD card enables collating of printed pages and can be used to store overlays and macros fonts and secure or proof documents ...

Страница 108: ...108 C330 C530 Available Options Additional Paper Tray ____________ Oki P N 44274501 The paper tray holds 530 sheets of 20 lb US Bond 75 g m2 paper and require no tools to install ...

Страница 109: ...iable service However paper jams occasionally do occur and this section explains how to clear them quickly and simply When a jam occurs the printer immediately stops and the Attention LED on the control panel blinks If printing multiple pages or copies do not assume that having cleared an obvious sheet others will not also be stopped somewhere along the path These must also be removed in order to ...

Страница 110: ..._______ If fitted Not shown above Code 409 jam at face up stacker rear exit Code Location Code Location 371 Duplex Unit 383 Duplex Unit 372 Duplex Unit 390 MP Tray 380 Paper Feed 391 Paper Tray 1 381 Paper Path 392 2nd Paper Tray 382 Paper Exit 400 Paper Size ...

Страница 111: ...ply grip it and pull gently to draw it fully out If it does not remove easily do not use excessive force It can be removed from the rear later 2 Press the cover release and open the printer s top cover fully WARNING If the printer has been powered on the fuser will be hot This area is clearly labelled Do not touch ...

Страница 112: ...112 C330 C530 Troubleshooting 3 Holding it by its handles lift the image drum complete with its toner cartridges up and out of the printer ...

Страница 113: ...N The green image drum surface at the base of the Image Drum is very delicate and light sensitive Do not touch it and do not expose it to normal room light for more than 5 minutes If the drum unit needs to be out of the printer for longer than this wrap the cartridge inside a black plastic bag to keep it away from light Never expose the drum to direct sunlight or very bright room lighting ...

Страница 114: ...art of the belt unit 1 To remove a sheet with its leading edge at the front of the belt lift the plastic guard at the front of the printer 1 then carefully lift the sheet 2 from the belt and pull it CAUTION Do not use any sharp or abrasive objects to separate sheets from the belt This may damage the belt surface ...

Страница 115: ... C530 Troubleshooting forwards into the internal drum cavity and withdraw the sheet To remove a sheet from the central area of the belt carefully separate the sheet from the belt surface and withdraw the sheet ...

Страница 116: ... pressure release lever 3 towards the front and down to release the fuser s grip on the sheet and withdraw the sheet through the drum cavity area Then allow the pressure release lever to rise again To remove a sheet in the fuser Note If the sheet is well advanced into the fuser only a short length is still visible do not attempt to pull it back ...

Страница 117: ...0 Troubleshooting a Push the two retaining levers 1 towards the rear of the printer to release the fuser Withdraw the fuser unit using the handle 2 b Press release lever 1 and pull the trapped paper from the fuser ...

Страница 118: ...118 C330 C530 Troubleshooting c Replace the fuser unit and move the fuser locking levers 1 toward the rear of the printer ...

Страница 119: ...19 C330 C530 Troubleshooting 6 If you were duplex printing when the jam occurred check for any jammed sheets in the duplexer a Pull the transfer belt lock levers 1 up and toward the front of the printer ...

Страница 120: ...120 C330 C530 Troubleshooting b Lift the transfer belt out of the printer c Remove any sheets of paper ...

Страница 121: ...121 C330 C530 Troubleshooting d Position the transfer belt drive gear 1 toward the left rear of the printer and lower the belt back into the printer e Push the lock levers toward the back of the printer ...

Страница 122: ...lots in the sides of the printer and place the image drum and toner cartridges back into the printer 8 Lower the top cover but do not press down to latch it closed yet This will protect the drums from excessive exposure to room lighting while you check the remaining areas for jammed sheets ...

Страница 123: ... the rear exit tray Pull out any sheets found in this area If the sheet is low down in this area and difficult to remove it is probably still gripped by the fuser In this case raise the top cover reach around and press down on the fuser pressure release lever d d ...

Страница 124: ...eshooting 10 If you are not using the rear exit tray close it once any paper has been removed from this area 11 Pull out the paper tray and remove any jammed paper Ensure that all paper is stacked properly is undamaged and ...

Страница 125: ...125 C330 C530 Troubleshooting that the paper guides are properly positioned against the edges of the paper stack Replace the tray ...

Страница 126: ... Finally close the top cover and press down firmly so that the cover latches closed When the jam has been cleared if Jam Recovery is set to ON in the Sys Config Menu the printer will attempt to reprint any pages lost due to paper jams ...

Страница 127: ...ge 78 Foreign materials may be present in the image drum Replace the image drum cartridge see page 84 Light shielding film of the image drum cartridge is dirty Open the top cover and wipe the LED heads with a soft lint free cloth see page 103 Printed images are fading vertically The LED head is dirty Open the top cover and wipe the LED heads with a soft lint free cloth see page 103 The toner is lo...

Страница 128: ...r are inappropriate Set the correct value of media type and media weight in the Media menu or set one value thicker for media weight see page Recycled paper is being used Set one value thicker for media weight in the Media menu Partially faded images White spots and lines appear in solid printing Paper is moist or dry Use paper stored in proper temperature and humidity conditions Vertical lines ap...

Страница 129: ...roblem is not resolved see page 84 White area of paper is lightly stained Paper contains static Use paper stored in proper temperature and humidity conditions Too thick paper is used Use thinner paper The toner is low Open the top cover and tap the cartridge a few times to evenly distribute any remaining toner If symptoms persist replace the toner cartridge see page 99 Periphery of the letters is ...

Страница 130: ...lossiness is not uniform The thickness and type of the paper are incorrectly set Set the correct value of media type and media weight in the Media menu or set one value lighter for media weight Symptoms Possible causes Steps to take ...

Страница 131: ...sert the CD ROM into the CD drive 2 Select your language in the box at the top right then click Next 3 Click I Agree to accept the software license agreement 4 Click the appropriate selection see below from the Menu screen Note For more information on any of the utilities click Tell me more on the CD screen ...

Страница 132: ...s NIC Setup Utility Use to set up the printer network card Direct Network Printing Utility LPR For printing on an Ethernet network without the need for a print server Network Extension For use when your printer is connected over a TCP IP network Check the printer status and configuration from the Printer Properties tab in the printer driver Optional Utilities Printer Display Language Use to change...

Страница 133: ...me models Download PCL macros Postscript forms and bar codes to the printer hard disk drive for use in print jobs Color Access Policy Manager CAPM CAPM determines how or if incoming jobs will print Assign access levels by user name PC server name application file name and web sites All policies are password protected Profile Assistant Model C530 only Requires the optional SD Card Store ICC profile...

Страница 134: ...o set up the printer network card Operator Panel Language Setup Use to change the language of the printer s display Profile Assistant Model C530 only Requires the optional SD Card Store ICC profiles to the printer s SD card PS Gamma Adjuster Permits adjustment of each of the primary colors that the printer uses in Postscript mode ...

Страница 135: ... 1170 W max 480 W average C530 1170 W max 540 W average Stand by 90 W average 77 F 25 C Power saving 14 W max Sleep Model C530 only approx 1 W 77 F 25 C Operating environment Operating 50 to 89 6 F 10 to 32 C 20 to 80 RH optimum 77 F 25 C wet 35 6 F 2 C dry Off 32 to 109 4 F 0 to 43 C 10 to 90 RH optimum 80 F 26 8 C wet 35 6 F 2 C dry Print environment Color Printing 62 6 to 80 6 F 17 to 27 C 50 t...

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