OKI
®
C5100 & C5300
Warranty, Regulatory and Safety Information
Limited Warranty: U.S. and Canada
Oki Data Americas, Inc. (Oki Data) warrants this printer to be free
from defects in material and workmanship and will remedy any
such defect according to the terms of this
Limited Warranty
.
Oki Data will repair (or at its option, replace) at no charge, any
defective component(s) of the Printer for one (1) year from the date
of purchase except for the printhead (LED imaging array), which is
warranted for a period of five (5) years from date of purchase. This
Limited Warranty
extends to the original purchaser only. This
Limited Warranty
does not extend to consumable items.
Overnight Exchange
Note:
Available in the United States and Canada only.
Overnight Exchange does not include the replacement
or repair of product consumables or supplies.
If you choose to use our Overnight Exchange service, call
1-800-OKI-DATA (1-800-654-3282): our trained personnel
will try to solve your problem over the phone. If they
determine that your printer hardware is defective, an
exchange printer will be shipped to you via air express. Have
your credit card available as our representative will be asking
for this information. You will receive the exchange printer the
next business day—or no later than the second business day.
Return the original printer to Oki Data by using the same
packaging materials you received with the exchange printer.
The printer to be returned must be made available for pickup
by Oki Data's representative within 2 business days of your
receipt of the exchange printer: failure to do so may result in
your being charged the full price of the exchange unit. Before
you ship the printer, remove the image drums and toner
cartridges to prevent damage to the printer during shipment:
failure to do so may result in a fee for cleaning/repairs which
will be charged to your account.
When Overnight Exchange is used, the returned machine
becomes the property of Oki Data. Exchange machines may
be new or repaired, at the option of Oki Data: the exchange
machine becomes the property of the customer when the
returned machine has been picked up by Oki Data's
designated carrier. The exchange printer will be warranted for
thirty (30) days or the remaining warranty period of the
returned printer, whichever is longer.
Overnight Exchange of the printer for a printhead failure is
limited to one year from date of purchase. For the remaining
printhead warranty period, replacement will be at an
authorized service center or authorized third party service
organization. Call 1-800-OKI-DATA for authorized service
locations.
To make request or claim for service under this
Limited Warranty
contact your local Oki Data authorized service center or Oki Data at
1-800-OKI-DATA (1-800-654-3282).
A written receipt for the product, showing the date of purchase,
dealer’s name, and both the model and serial numbers of this printer
must accompany any request or claim for work to be performed
under this
Limited Warranty
.
This
Limited Warranty
shall not apply if the product has been
damaged due to abuse, misuse, misapplication, accident, or as a
result of service or modification by any other than an authorized
Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN
THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE.
NO WARRANTIES WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE
RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR
ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LOSS ARISING FROM THE USE OF THIS
PRODUCT. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusion may
not apply to you.
Additional information on obtaining service under this
Limited
Warranty
is available by contacting the Oki Data dealer from whom
the product was purchased, by contacting Oki Data directly at 1-
800-OKI-DATA (U.S. and Canada, English only) or at 1-856-222-
7496 (Spanish only), or by contacting one of the service locations
listed below.
This
Limited Warranty
applies to this printer. However, the
procedure for obtaining service may vary outside the continental
United States. Contact your Oki Data dealer for such warranty
service information.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
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