Oki B6500 Series, Информация службы поддержки клиентов

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Print Quality Problems
If the pages printed by the printer have an image problem, follow the appropriate steps to
correct the problem.
Light Print
Entire page of data is printed very faintly –
there is a lack of contrast in the printout
 Check the paper supply. Is the paper
damp?
Replace with dry, flat paper.
 Is the paper out of the paper spec?
Replace the paper with specified
paper.
 Check the image development process
by generating a test print and opening
the printer cover while printing.
Remove the Print Cartridge and check
the drum surface: Is there a solid
image on the drum surface? If so,
request a service call. If not, replace
the Print Cartridge.
 Did replacing the Print Cartridge fix the
image?
If not, request a service call.
Blank Print
The entire page is blank – there is no toner
printed on the page

Check the image development process
by generating a test print and opening
the printer cover while printing.
Remove the Print Cartridge and check
the drum surface: Is there a solid
image on the drum surface? If so,
request a service call. If not, replace
the Print Cartridge.
Did replacing the Print Cartridge
correct the problem? If not, request
a service call.
Page 2 B6500Support Guide Oki Data