•
The H13 True HEPA filter should be cleaned once a month to increase its
efficiency and extend the life.
•
The pre-filter is detachable to wash, if washing, please wait it completely dry
before installing
•
Clean the inside and outside of the filter with a soft brush or vacuum hose to
remove hair, dust, and large particles.
•
It is suggested to replace the filter 6-8 months depending on your surrounding air
condition.
•
Do not clean the filter with water or other liquids.
is a reminder for your to
check the filter and will light
up based on how long the
air purifier has been used.If
you run your air purifier
frequently, will turn on
sooner
When the machine is maintained, checked and moved, please stop running and pull
the power plug. Please do not use wet hand to plug in or pull out the power plug.
Otherwise it may cause electric shock and injury.
Problem
Problem
Air purifier will not
turn on or fail to
respond to button
controls
Airflow is
significantly
reduced
Air purifier makes
an unusual noise
when the fan is
on
Make sure the filter is
removed from its packaging
and properly in place
Make sure there is at least
50cm of clearance on all
sides of the air purifier
The air purifier may be
damaged, or a foreign object
may be in side. Stop using
the air purifier and contact
customer support. Do not try
to repair the air purifier
Make sure no objects are
blocking the sides or top of
the air purifer(the air inlet or
outlet)
Make sure the filter is
removed from its packaging
and properly in place
Plug the air purifier into a
different outlet
Air purifier is malfunctioning.
Contact customer support
Replace the filter
Possible Solution
Plug in the air purifier
Tap to increase the fan
speed
•
Unplug before cleaning.
•
Wipe the outside of the air purifier with a soft, dry cloth. If necessary, wipe the .
.
housing with a damp cloth, then immediately dry.
•
Do not clean with abrasive chemicals or flammable cleaning agents.
Clean the Air Purifier
Clean the Air Filter
Maintenance
Troubleshooting
•
Pull out the power cord.
•
Cover the machine with plastic bag and place it in a dry place for safekeeping.
•
Do not store the purifier upside down, or it may lead to product failure.
Long Idle Time
• Do not use too hot water (higher than 40
℃
), or it may cause fade
deformation.
• Do not wash the air purifier’s body with water.
NOTE
Make sure the air purifier is
placed on a hard, flat surface
Make sure the filter is
properly in place with plastic
packaging removed
Tap to increase the fan
speed
Poor air
purification quality
is still on after
replacing the filter
Reset the filter according to
the guideline
This is due to the design of
the air purifier. This is
normal and will not affect
the air purifier's efficiency
Strange smell
coming from the
purifier
Air does not flow
evenly out of the
air purifier
Close doors and windows
while using the air purifier
Make sure the room is
suitable for air purifier. The
air purifier emay not be as
effective in larger rooms
Make sure not to use your
air purifier in an area with
high humidity or while
diffusing essential oils
Possible Solution
The filter has absored to
much peculiar smell and
dust,change the filter
Clean the filter or replace if
necessary
Contact customer support
turned on
before six months
has not turned
on whithin or after
6 months
is a reminder for your to
check the filter and will light
up based on how long the
air purifier has been used. If
you don't use your air
purifier often, will take
longer to turn on
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