4
3
Operation Guide
Troubleshooting
Problem
Check
Solution
Page
The seat cannot
be lifted up.
Are you sitting on the seat when
adjusting the seat height?
Adjust the seat height while not
seated on the seat.
3
Is the seat height in its highest
position?
The seat cannot be lifted up beyond
the highest position.
3
The seat cannot
be lowered.
Are you sitting on the front edge of
the seat?
Sit in the center of the seat while
adjusting.
3
Is the seat height in the lowest
position?
The seat cannot be lowered beyond
the lowest position.
3
Casters do not
move smoothly.
Are they tangled with lint or wool?
Remove lint or wool or replace the
casters.
＊
Casters are
slippery.
Are you using urethane casters on hard
floors such as a plastic tile floor?
Use soft casters.
Chair makes
noise.
Visit a retail shop or the nearest
branch.
＊：
Please contact an official dealer.
Parts Name
Backrest
Armrest
Seat
Leg
Caster
Gas lift
Support base
Back
Panel
Seat height
adjustment lever
■
Back rocking
When you lean on the backrest, the back of
the seat will incline backward. The rocking
angle of the back is 11 degrees.
11°
Seat top/bottom
Seat height
adjustment lever
■
Seat height adjustment
Adjust the seat height using the seat height
adjustment lever on the bottom right of the
seat. The seat will be lowered if you pull the
lever while seated, and it will stop at any
position you release the lever at. The seat will
be raised if you pull the lever while not seated
on the seat.
