16
Troubleshooting
No power
Check battery level.
Recharge as per instructions in User Manual.
Unable to locate
or play files
Check that the file is in a compatible format.
Check to see whether the file is stored in a different directory.
No music is heard
in the earphones
Check the volume level.
Check the connection (earphone to the earphone jack).
Check whether your music file is compatible with your
MP3 player.
Not charging
Check to make sure that your Digital Media Player is
connected to a USB port on your computer.
Unable to
download music
Check whether you have enough space on your Digital Media
Player to download the music file.
Check to make sure that the USB cable is connected to the
PC and to the Digital Media Player.
Computer not
recognising Digital
Media Player
Check that the USB cable is connected to your computer
properly.
