EN-58
Defender 6000 Indicators
6.2 Troubleshooting
TABLE 6-1 Troubleshooting
SYMPTOM
PROBABLE CAUSE (s)
REMEDY
EEP Error
EEPROM Checksum Error
Corrupted EEPROM data
Unit will not turn on.
1. Power cord not plugged in or
properly connected.
2. Power outlet not supplying
electricity.
3. Battery discharged (i-DT61PW).
4. Other failure.
1. Check power cord connections. Make
sure power cord is plugged in properly
into the power outlet.
2. Check power source.
3. Replace batteries (i-DT61PW).
4. Service required.
Cannot zero the Scale, or will not
zero when turned on.
1. Load on Scale exceeds
allowable limits.
2. Load on Scale is not stable.
3. Load Cell damage.
1. Remove load on Scale.
2. Wait for load to become stable.
3. Service required.
Unable to calibrate.
1. Lock Calibration Menu set to On.
2. LFT menu set to On.
3. Incorrect value for calibration
mass.
1. Set Lock Calibration Menu to Off.
2. Refer to Section 3.12 Menu Lock.
3. Set LFT menu to Off.
4. Use correct calibration mass.
Cannot display weight in desired
weighing unit.
Unit not set to On.
Enable unit in the Units Menu.
Refer to
Unit Menu
section for help.
Cannot change menu settings.
Menu has been locked.
1. Set selected menu to Off in the Lock
Menu.
2. Lockout Switch on the circuit board may
need to be set to the Off position.
Error 8.1
Weight reading exceeds Power On
Zero limit.
1. Remove load from scale.
2. Recalibrate scale.
Error 8.2
Weight reading below Power On Zero
limit.
1. Add load to scale.
2. Recalibrate scale.
Error 8.3
Weight reading exceeds Overload
limit.
Reduce load on scale.
Error 8.4
Weight reading below Underload limit. 1. Add load to scale.
2. Recalibrate scale.
Error 8.6
Weight exceeds six digits. Display
overflow.
Reduce load on scale.
Error 8.8
Factory calibration data in memory
module at the end of the load cell
cable is not valid under LFT OFF
status.
Calibrate scale.
Error 8.9
Fail to read serial number from
memory module or serial number
does not match the indicator's under
LFT ON status.
Break the seal or replace the original
base/indicator.
Error 9.5
Calibration data not present.
Calibrate scale.
Battery symbol flashing
Batteries are discharged.
Replace batteries (i-DT61PW).
CAL E
Calibration value outside allowable
limits
Use correct calibration weight.
NO.SwW
Attempting to exit the menu with the
LFT setting ON and the security
switch OFF.
Refer to
LEGAL FOR TRADE
chapter for
details about how to set the security switch to
the ON position.
REF wWt Err
Reference Weight too small. The
weight on the platform is too small to
define a valid reference weight.
Use a heavier weight for sample.
6.3 Service Information
If the troubleshooting section does not resolve your problem, contact an authorized OHAUS Service Agent. For
Service assistance in the United States, call toll-free 1-800-526-0659 between 8:00 AM and 5:00 PM Eastern
Standard Time. An OHAUS Product Service Specialist will be available to assist you. Outside the USA, please
visit our website www.ohaus.com to locate the OHAUS office nearest you.
Содержание Defender i-DT61PW
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