Q- IT2706A
2/2
ITOE0243A-en
4.
Black or grey screen after an update
The error that can occur has been solved since
serial number 2042****
If the
ŒtroSmart
still displays a screen without backlight and/or image, after an update:
Remove the ŒtroSmart from its base,
Wait for 10 seconds,
Put the ŒtroSmart back on the wall support:
Wait a few minutes for the
ŒtroSmart
to restart,
If the
ŒtroSmart
keeps a
black screen
after waiting at least
15 minutes
, replace the
ŒtroSmart.
If the
ŒtroSmart
keeps a
grey screen
after a while, it will reset after the next
software update: the ŒtroSmart does not need to be replaced
5.
Updating the software version
If there is
no network
at the place where the
ŒtroSmart
is connected, carry out the
manual
update
of the
ŒtroSmart
software
(Possible from ŒtroSmart version
1.64
onwards):
Connect to the internet by
Wi-Fi
:
- use the connection sharing function of your smartphone
(Networks
Connection sharing
Activate "
Wifi hotspot
"),
- or take the
ŒtroSmart
to a place where there is a network connected to internet.
Access the
ŒtroSmart
s Wi-Fi menu:
- select the network
- enter the required password using the rotary button
- validate by selecting
with the
ŒtroSmart
s rotary button:
the ŒtroSmart displays a message to confirm the connection.
Select the
Settings
menu.
Select the submenu
Check for software update
.
The software status appears on the screen.
When the software version has been successfully updated (after a few minutes):
- The ŒtroSmart restarts, then returns to the current display.
- The software version can be consulted in the “
Technical information
” menu.
6.
More information
See on following address:
Other faults-Dépannage ŒtroSmart SAV Oertli - SAV Oertli [en]
