7
Troubleshooting
The OdorStop UV Air Treatment System is equipped with LED indicator light(s) that verify that the system
is working properly. The OS36 has 1 LED, the OS72 has 2 LEDs, and the OS144 has 4 LEDs. The LED
light(s) will not shut off when the bulb needs replacement. They will only shut off if the bulb is faulty. The
OS72 and OS144 will operate with one properly functioning bulb.
LED lights indicate the following:
• LED light(s) is/are green - the system and bulbs(s) are functioning properly.
• One or more LED lights are blinking - Bulb(s) is/are faulty - replace the bulb(s). If LED does not turn on
solid green, system is faulty and should be replaced.
• One or more LED lights are not illuminated – possible problems:
• There is no power to the system – verify that system is plugged in and turned on.
• There is no air moving through the system – turn system on
• The bulb(s) is/are faulty - replace bulb(s).
• The fuse on the system is faulty - replace the fuse.
• Insufficient airflow to activate the airflow sensor - The lead for the airflow sensor must be extended
into flow of air as follows:
1) Turn the power to HVAC system off
and unplug UV system.
2) Remove the UV system.
3) Clip the “zip strip” and unwrap the
sensor lead from the stand off clips.
4) Extend the sensor lead away from
the UV bulb base.
5) Re-install the UV system and
follow instructions on page 5
of this manual.
SERVICE AND WARRANTY
OdorStop warrants to the original purchaser that this purifier is free from any defect in materials and workmanship
for two (2) years from the date of purchase. OdorStop will replace or repair the system without charge to the
customer. This warranty does not include UV bulb(s). To obtain warranty service, please return the system in a
suitable package to: OdorStop Customer Service, 5139 Southwestern Blvd., Hamburg, NY 14075
Step 3
Step 4
