Octopot one year
satisfaction guarantee
Use the Contact form at Octopot.com/warranty
Email [email protected] to begin the process with one of our staff
Call us at 855-628-6768 during normal business hours (EST), Monday through
Friday, 9:00 a.m. to 5:00 p.m.
If for any reason you are not completely satisfied with your Octopot-branded
product, simply return it within one year for a full refund of your purchase price.
This guaranty only applies to Octopot-branded products purchased directly from
Octopot LLC, and does not include shipping and handling.
You can return your Octopot-branded product and receive your full refund in the
following ways:
A copy of your receipt or other proof of purchase is necessary for a full refund.
Used items must be cleaned before returning to avoid handling fees. If there is a
problem with your Octopot-branded product, please see Octopot Limited Warranty
for warranty service.
Octopot is available via email, telephone, Facebook Messenger (available on our
website as well). We gladly welcome customer communication and are willing to
help you along the way, should you need our assistance in any way! Our goal is
100% Customer Satisfaction!
