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www.oCOSMO.com 

oCOSMO CE2401 LED HDTV User Manual 

Troubleshooting    

 

The following table contains the common problems and the solutions to these 
problems. Please check this list before you contact the technicians. 

 
 

Problems 

Solutions 

Connect power cord correctly. 
Turn on power. 
Connect video cable correctly. 

 

 

NO PICTURE 

Select the input signal source with proper cable connection with 
the source button. 

ABNORMAL 

COLORS 

Match the colors on the cables to the ports off the back of the 
television.  I.E. red cable to red colored port. 

PICTURE IS TOO 

DARK 

Adjust your contrast, brightness and lamp settings from the 
OSD Menu. For adjust controls, refer to page 27. 
Make sure you have connected both your video and audio 
cables. 

AUDIO ONLY NO 

PICTURE 

The TV’s tuner signal must not be lower than 65 %. 
Make sure the audio cable is connected. 
Readjust your volume via the remote control. 

PICTURE ONLY NO 

AUDIO 

The TV’s tuner signal must not be lower than 65 %. 
Turn off the TV, unplug it from the socket.  Remove the 
batteries out of the remote for 30 minutes.  Press the remote 
buttons and the power button randomly for a good 2 seconds, 
and then reinstall the batteries.  Try the remote to see if it 
works.  For battery removal instructions, refer to page 13. 

 
 

REMOTE CONTROL 

DOES NOT WORK 

 
 

The TV’s remote sensor is also housed in the same place as 
the power indicator light.  Please make sure there is line of sight 
from the remote control’s front sensor to the remote sensor of 
the TV.  

CANNOT RECEIVE 
SUFFICIENT 
CHANNELS 
THROUGH  THE 
ATSC/NTSC TUNER 

The TV’s tuner signal must not be lower than 65 %.  Change 
the direction of your antenna and rescan your channels.  If you 
have cable call up your cable company and ask about signal 
strength of your local cable. 

Please adjust your picture setup and make sure the saturation 
and the RGB are not turned all the way down. For adjustment 
controls refer to page 27. 

 
NO COLOR 

The TV’s tuner signal must not be lower than 65 %.  Check your 
signal. 

WEAK SIGNAL OR 
NO PROGRAM 
SYMBOL ON 
SCREEN 

The TV’s tuner signal must not be lower than 65 %.  Change 
the direction of your antenna and rescan your channels.  If you 
have cable call up your cable company and ask about signal 
strength of your local cable. 

TV’S UNIVERSAL 
REMOTE CODE 

This television follows SONY’s universal remote code.  To 
find the actual code you must read through your own 
universal remote’s guide book. 

 
 

Содержание CE2401

Страница 1: ... them in a safe place for future references We hope you enjoy your new oCOSMO HDTV For technical assistance please call 1855 662 6766 and select option 3 or email our tech support group at ocosmoTS oCOSMO com For all other inquiries please call 1855 662 6766 and select option 4 or email our customer service group at ocosmoCS oCOSMO com We recommend you register your oCOSMO HDTV at our online websi...

Страница 2: ... 2 www oCOSMO com oCOSMO CE2401 LED HDTV User Manual IMPORTANT INFORMATION ...

Страница 3: ...at 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade and the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the pow...

Страница 4: ...to anything that produces smoke or moisture Operating the product close to smoke or moisture may cause fire or electric shock Slots and openings in the back and bottom of the cabinet are provided for ventilation To ensure reliable operation of the TV and to protect it from overheating be sure these openings are not blocked or covered Do not place the TV in a bookcase or cabinet unless proper venti...

Страница 5: ...Avoid using dropped or damaged appliances If the product is dropped and the housing is damaged the internal components may function abnormally Unplug the power cord immediately and contact your dealer for repair Continued use of the product may cause fire or electric shock Do not install the product in an area with heavy dust or high humidity Operating the product in environments with heavy dust o...

Страница 6: ...ation with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of the grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements of the grounding electrode Lightning Protection For added protection of the TV during a lightning storm or when it is left unattended or unused fo...

Страница 7: ... 1 Screws x 3 Screw driver x 1 TV Remote Control AAA Battery included x 1 Installation Please read the user manual carefully before performing the installation The power consumption of the display is approximately 37 watts Please use the power cord designated for the product When an extension cord is required use one with the correct power rating The cord must be grounded and the grounding feature...

Страница 8: ... or Removing the Stand 1 To remove the stand remove the 4 screws in the circled area and the stand will come off 2 To attach the stand place the display unit flat on a table Afterwards attach the stand onto the display and screw in the 3 screws to secure the stand ...

Страница 9: ...omponent YPbPr 17 Connecting Wii with Composite 18 Connecting Satellite boxes with HDMI 19 Connecting to a PC with VGA and 3 5 mm minijack 20 Switching Sources 21 Ready to Watch Some TV 22 If You ve Connected Antenna or Cable to the TV 22 OSD On Screen Display Controls 23 Via Remote Control 23 Via TV Side Panel Buttons 23 OSD On Screen Display Options 24 PICTURE 24 SOUND 27 CHANNEL 29 PARENTAL 30 ...

Страница 10: ...on This is considered to be normal REMOTE SENSOR The remote sensor receives all the commands from the remote control Rear View Mounting Pattern Mounting Specification 100mm x 100mm using screw size M4 Length of screw should not exceed 6mm Please Note The 6mm length of screw refers to how deep the screw can go inside the mounting holes When you re buying screws you should add the original 6mm to th...

Страница 11: ...n changes the TV channel up If the OSD is active this button functions as up for the menu 4 CH This button changes the TV channel down If the OSD is active this button functions as down for the menu 5 MENU This button activates the On Screen Display OSD If a sub menu is active pressing this button will exit the OSD 6 SOURCE This button switches between all the different sources of the TV When the ...

Страница 12: ... PC or a DVI video device The sources use 3 5mm mini jack audio cable 5 Video Video connects to devices that use composite video cables such as VCR or DVD player or Wii Connect the yellow for video and the red white for audio This connection shares audio red white jacks with YPbPr 6 HDMI1 HDMI connects to devices that use HDMI cable such as Blu ray or HD DVD player or HD cable satellite set top bo...

Страница 13: ... turn off the TV automatically after 10 minutes of idling on a connection with no signal This feature is present on all connection Installing Batteries to the Remote Control Please insert two AAA batteries into the remote control Make sure that you match the and symbols on the batteries with the and symbols inside the battery compartment Afterwards re attach the battery cover Please note Only use ...

Страница 14: ... oCOSMO com oCOSMO CE2401 LED HDTV User Manual oCOSMO CE2401 TV Remote This remote control follows SONY s universal remote code To find the actual code you need to consult your cable or satellite tech support ...

Страница 15: ...gain 16 VOL VOL Press the VOL buttons to increase or decrease the sound level 17 CH CH Press the CH buttons to switch to the next or switch to the previous channel 18 SOUND Selects various preset sound settings 19 ASPECT Press this button to change the picture s cropping method 20 GUIDE Opens the current digital channel information guide antenna only 21 SOURCE Press this button to cycle through th...

Страница 16: ...l cable to the TV port on the back of your HDTV 3 Turn on the HDTV 4 Follow the first time on screen instructions Please Note Not all broadcasts are in High Definition HD Please refer to your local broadcasting stations for more information The HDTV s tuner is designed for HDTV therefore requires a stronger signal than normal TVs If you cannot achieve that signal level with your antenna or cable y...

Страница 17: ...YPbPr s red connector port on the back of your HDTV 5 Obtain a RCA Audio Cable Connect the white color connector to both your DVD player and YPbPr s white connector port on the back of your HDTV 6 Connect the red color connector to both your DVD player and YPbPr s red connector port on the back of your HDTV 7 Turn on the HDTV and your DVD player 8 Use the remote control s source button or the sour...

Страница 18: ...ack side of your HDTV 3 Obtain a RCA Audio Cable Connect the white color connector to both your Wii and AV s white connector port on the back side of your HDTV 4 Connect the red color connector to both your Wii and AV s red connector port on the back side of your HDTV 5 Turn on the HDTV and your Wii 6 Use the remote control s source button or the source button on the TV to switch to AV Please Note...

Страница 19: ... other end to the HDMI port on the back of your HDTV 3 Turn on the HDTV and your set top box 4 Use the remote control s source button or the source button on the TV to switch to HDMI Please Note Please reference the set top box s manual to make sure the set top box is configured to output correctly to the TV oCOSMO s HDTV supports SONY s universal remote code Please look up SONY s codes in your un...

Страница 20: ...s source button or the source button on the TV to switch to VGA 6 Change your PC resolution to 1920x1080 at 60 Hz refresh rate 7 Press MENU to use the OSD s PICTURE option 8 Under the PC SETUP use the AUTO ADJUST to adjust the screen Please Note For the best results please set your PC resolution to 1920x1080 at 60 Hz Please refer to the PC or graphic card s manual for further instructions on how t...

Страница 21: ... 21 www oCOSMO com oCOSMO CE2401 LED HDTV User Manual Switching Sources 1 Press the SOURCE button on the right of the TV to switch sources ...

Страница 22: ... the correct source according to the Connecting pages If You ve Connected Antenna or Cable to the TV If an antenna or cable without a cable box is connected to your TV s tuner you will need to go through an INITIAL SETUP process in order to watch the TV 1 Press MENU to open the menu 2 Use the or button to select the CHANNEL icon and press ENTER 3 Use the or buttons to highlight the signal type and...

Страница 23: ... button decreases the volume and also functions as left direction in the OSD This button increases the volume and also functions as right direction in the OSD ENTER This button changes the channel in conjunction with the number pad and also functions as ENTER for selecting options in the OSD Via TV Side Panel Buttons In order to provide more than one type of OSD control buttons the side panel s bu...

Страница 24: ...in option has functions for the tuner port such as scanning channels editing channels specific range scans audio language tuner mode etc PARENTAL This main option has functions for only composite and TV port The purpose of this option is to block TV inappropriate for children SETUP This main option has functions for all ports OSD language caption styles time setup automatic synchronization sleep O...

Страница 25: ...nges the picture quality II SCREEN SIZE This feature changes the various aspects of the TV s video Normal Wide Cinema Zoom FULL 100 III PC SETTINGS i AUTO ADJUST This feature automatically adjusts the picture syncing in with the signal of the PC ii HORIZONTAL POSITION This feature adjusts the to the left or right position of the PC picture iii VERTICAL POSITION This feature adjusts the up or down ...

Страница 26: ...e contrast of the TV depending on the picture you are viewing ii FILM MODE This feature is 24p that syncs with DVD movies and should be enabled when viewing DVD video to allow smoother frame rate iii NOISE REDUCTION This feature reduces general pixilation by blurring them iv MPEG NOISE REDUCTION This feature reduces DVD video pixilation by blurring them ...

Страница 27: ...ss MENU to open the OSD 2 Press or to select SOUND and press ENTER 3 Use or to select the one you want to adjust and or or ENTER to adjust them I SOUND SETTINGS i SOUND MODE This feature switches between preset settings presets include standard soft user and dynamic ii BASS This feature adjusts the audio bass level of the TV ...

Страница 28: ...gital second audio programming in digital channels V OTHER SETTINGS i AVL This feature adjusts the auto volume leveler enabling volume protection from overly loud commercials ii SPEAKER This feature turns the speakers on or off iii DIGITAL AUDIO OUTPUT This feature adjusts the digital audio output VI EQUALIZER SETTINGS This feature enables the internal equalizer of the speakers You can adjust the ...

Страница 29: ...he favorite list of channels added III CHANNEL SETTING i CHANNEL NUMBER This feature shows the channel number ii IN CHANNEL LIST This feature tells you if you have chosen for channel to be skipped iii CHANNEL LABEL This feature changes the name of the channel iv FAVORITE CHANNEL This feature tells you if you have the current channel in your favorite list Press ENTER to add or remove the current ch...

Страница 30: ...ed on TV ratings ii CANADA V CHIP a ENGLISH RATING This blocks English TV shows in Canada b FRENCH RATING This blocks French TV shows in Canada iii BLOCK UNRATED SHOW This blocks TV shows with no ratings supplied iv DOWNLOADABLE RATING This is a feature under the new V chip where ratings can be downloaded from the channel v CLEAR DOWNLOADABLE DATA This feature clears the downloaded ratings data II...

Страница 31: ...AY This turns on or off the closed captioning ii ANALOG CAPTION TYPE This chooses the subchannel that supplies the closed captioning For United States usually the setting is CC1 TEXT1 4 displays advertisements of the channel iii DIGITAL CAPTION TYPE This chooses the subchannel for digital channel closed captioning iv DIGITAL CC PRESET This unlocks users ability to change caption styles v DIGITAL C...

Страница 32: ...HE WEEK This feature tells you the day of the week v Daylight Savings Time This feature toggles the daylight savings time options vi 24 Hour Mode This feature tells time in a 24 hour fashion instead of showing AM and PM IV OSD TIMER This function adjusts the idle duration the MENU stays on the screen Please Note Closed captioning is only available under AV S Video and TV ports Closed captioning de...

Страница 33: ...ust and or or ENTER to adjust them I BLUE BACK This feature gives the TV a blue default background when there is no signal II NO SIGNAL POWER OFF This feature turns the TV off if there is no signal given to the TV after a certain time III NO OPERATIONS POWER OFF This feature turns the TV off if there are no commands given to the TV after a certain time IV ALL RESET This reset all the options in th...

Страница 34: ...USB flash drive to the USB port of the TV and press the USB button to start browsing for music and pictures Once you press the USB button the USB menu will come up Select either the music or picture you want to browse using the arrow buttons Press the ENTER button to select the file you want Browsing Music and Photo In the USB function select Music or Photo Use the or button to select the file you...

Страница 35: ...ying music 6 MUSIC AUTO PLAY This function toggles the auto play feature which will play any music found in the USB flash drive once you insert the flash drive Technical Limitation 1 The USB port does not support USB hubs 2 The USB flash drive supports FAT32 and FAT16 file system only 3 The biggest file size is 4 gigabyte FAT32 4 The picture function only supports JPEG file baseline only progressi...

Страница 36: ...e g weather or news These services are also superimposed over the program currently being viewed Closed Captioning for this TV only works under sources TV and VIDEO Rating Explained General Operation To block channels you don t want your children to watch you can filter them with the ratings function MPAA lets you control ratings for movies For regular TV programs you can use USTV settings USTV se...

Страница 37: ... to exercise greater care in monitoring this program and are cautioned against letting children under the age of 14 watches unattended This program contains one or more of the following intense violence V intense sexual situations S strong coarse language L or intensely suggestive dialogue D TV MA USTV Mature Audience Only This program is specifically designed to be viewed by adults and therefore ...

Страница 38: ...ws you the black bars on the side 2 WIDE This mode will stretch the picture to a widescreen ratio If you have a perfect 16 9 ratio picture you will not see any black bars If you are watching a widescreen movie in 1 85 1 or 2 35 1 ratio you will still get black bars on the top and bottom of the screen If you use this mode on 4 3 pictures they will be stretched and distorted horizontally 3 ZOOM When...

Страница 39: ...anner denoting that this channel is in the favorites list TO DELETE FROM THE FAVORITE LIST 1 Go to any channel you would like to remove from your favorites list 2 Press the ADD DEL button on the remote control You will then see the FAV disappear on the INFO banner denoting that this channel is no longer in the favorites list BROWSING CHANNELS WITH THE FAVORITE LIST 1 Press the FAVORITE button and ...

Страница 40: ...lease Note oCOSMO Sound Bar Buttons and 3D HDTV buttons are only functional if you have the product Without the oCOSMO Sound Bar or a oCOSMO 3D HDTV those buttons will be non functional oCOSMO Sound Bar The oCOSMO Sound Bar is an add on speakers designed to connect to any flat panel HDTV including oCOSMO s own These direct function buttons above help eliminate the use of the Sound Bar remote Power...

Страница 41: ...it will cause malfunction and possible permanent damage to the panel which will not be covered under the warranty with clean water and wipe again Wipe the display with a dry micro fiber cloth or 100 cotton cloth afterwards Please Note Make sure you wring the water out of the cloth before cleaning the bezel or remote in order to prevent water from penetrating into the electronics Cleaning the Scree...

Страница 42: ...n randomly for a good 2 seconds and then reinstall the batteries Try the remote to see if it works For battery removal instructions refer to page 13 REMOTE CONTROL DOES NOT WORK The TV s remote sensor is also housed in the same place as the power indicator light Please make sure there is line of sight from the remote control s front sensor to the remote sensor of the TV CANNOT RECEIVE SUFFICIENT C...

Страница 43: ...pliances cars motorcycles or fluorescent lights If the TV is close to the wall try moving the TV to another room in your house to see if the problem still occurs PICTURE DOES NOT COVER THE ENTIRE SCREEN If you re using HDMI or a TV digital channel make sure you use the ASPECT button to switch to 16 9 format If you are using VGA use the AUTO ADJUST function to adjust to the screen Please Note If yo...

Страница 44: ...s type of effect TIPS FOR HIGH DEFINITION USERS The TV is an ideal platform for viewing High Definition Content The best image quality can be achieved by HDMI YPbPr Component then VGA However due to variances in broadcast practices it is possible some image distortions can occur I CANNOT FIND THE VOLUME AND CHANNEL CHANGING BUTTONS The buttons are represented by the buttons located on the remote c...

Страница 45: ...at or email We can also do warranty repair services or repairs during or after the warranty period Please contact our support department for more information Please have your oCOSMO p n number serial number and date of purchase available before you call chat or email PLEASE DO NOT RETURN YOUR UNIT TO oCOSMO WITHOUT PRIOR AUTHORIZATION Tech Support E mail ocosmoTS oCOSMO com Customer Service Email ...

Страница 46: ...Enhancement ViewingAngle Typical 170 160 Degree Horizontal Vertical LampLifeofBacklight 30 000hrs TV DISPLAY Dimension 23 1 x 1 9 x 14 7 without stand 23 1 x 6 4 x 16 2 with stand Weight 10 56 lbs Power input 100VAC 240VAC 50 60Hz 3A Max Function 1 Video De interlace 3D Frame recover 3 2 Noise reducing core technology 3D Aspect ratio Full Normal Zoom Gamma Fixed Gamma Lamp adjust Yes Picture mode ...

Страница 47: ...tem FAT32 FAT16 4 NTSC ATSC Sound Mono Stereo SAP Favorite Channel V chip NTSC Closed caption CC1 CC4 Text 1 Text 4 Favorite Channel V chip Video input format 1080i 720p 480p 480i ATSC Analog closed caption CC1 CC4 Text 1 Text 4 Digital closed caption Service 1 Service 6 5 I O 1 input x TV Tuner NTSC ATSC Clear QAM 1 input x AV audio shared with YPbPr 1 input x YPbPr audio shared with AV 2 inputs ...

Страница 48: ...l be made by oCOSMO Customer Support PLEASE DO NOT RETURN YOUR UNIT TO oCOSMO WITHOUT PRIOR AUTHORIZATION Parts New or remanufactured parts will be used for repairs by oCOSMO at its designated Service Center for one 1 year or ninety 90 days for commercial use from the effective warranty date Such replacement parts are warranted for the remaining portion of the original warranty period Service Duri...

Страница 49: ...ty gives you specific legal rights and you may also have other rights which vary from state to state This is the only warranty applicable no one is authorized to extend or modify it or to grant any other warranty oCOSMO retains the right to assess all warranty claims and to determine if damages are covered by the warranty In case of a claim that is not covered by the warranty you will be contacted...

Страница 50: ...ERGY STAR guidelines under all preset picture models Changing this setting or enabling other options will increase power consumption which could possibly exceed the guidelines of ENERGY STAR oCOSMO is a trademark or registered trademark of oCOSMO Group oCOSMO Inc shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resultin...

Страница 51: ...rference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver...

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