Note:
If there is a failure outside the list, please consult the
purchase store or contact the manufacturer’s
after- Sales Service Center to get help.
Troubleshooting
:
18
PROBLEM
POSSIBLE CAUSE
SOLUTION
“Add water”
indicator
light on
Lack of Water
Clean
Water tank
bottomo blocked
The ice making
cycle time is too
long
The water
temperature in
the tank is too
low
Leak in the
refrigeration
system
Clogged
refrigeration
system
Contact after-sales
service
Contact after-sales
service
Ice cubes
sticking
together
The ice
making
process is
normal,
but no ice
is formed
Stop ice making.
After the ice cubes
melt, restart ice
making an
select small ice.
Change the water
in the tank, the
water temperature
should be between
8C and 32C
Add water to
remake ice