Ochsner OLWI 9, Инструкция по эксплуатации и установке

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17 Warranty
The OCHSNER Company's general terms of delivery
apply. Retrievable at www.ochsner.at
- The design and sizing of the system must be
carried out in accordance with the OCHSNER
guidelines and standards applicable at the respec-
tive time.
-
The heat pump is sized and tested exclusively
for operation in public utility electricity supply
networks.
Any claims for possible malfunctions or com-
ponent damage arising from operation in a
stand-alone system, battery system, etc. are
excluded from the warranty.
-
Warranty period: For supplied appliances, we
accept a warranty for a period of 2 years from
commissioning, however, not more than 27
months from delivery
. Recourse claims pursuant to section 933 b
ABGB (Austrian Civil Code) are excluded. Place
of performance for all warranty claims and claims
for damages is the Company's registered place of
business.
-
Commissioning: The heat pump must be com-
missioned by the OCHSNER customer service or
by an authorised Ochsner service partner. Com-
missioning of the heat pump by the Supplier does
not lead to any transfer of liability for potential de-
fects in the system. If commissioning is carried out
under reservation or by persons who have not
been authorised accordingly in writing, any war-
ranty claims shall cease to apply.
Warranty conditions (excerpt from the Stand-
ard Terms and Conditions of Supply)
-
The Customer shall be obligated to make notifica-
tion in writing of any defects immediately, howev-
er, at the most within 3 days from delivery, and
prior to any work on, or processing of, the goods,
including an exact description of the defects, as
otherwise any warranty claims and/or claims for
damages and/or claims for avoidance on account
of an error shall be excluded; however, such de-
fects shall not give the Customer the right to with-
hold the invoice sums or parts thereof. In the
event of visible transport damage, the Customer
shall be obligated to inspect the goods prior to tak-
ing over the transport goods, and to report any
immediately visible transport damage.
-
For defects which were unable to be found during
the incoming inspection, the warranty period shall
be two years from delivery, and shall neither be
extended nor suspended by improvement at-
tempts; it shall also apply to partial deliveries.
Such defects must be notified in writing within 3
days from their detection, as otherwise any war-
ranty claims and/or claims for damages and/or
claims for avoidance on account of an error shall
be excluded;
- Deviations of the ordered products from the deliv-
ered products, such as incorrect dimensions or
wrong product ("aliud delivery") must be notified
within 3 days from delivery, and prior to any for-
warding and/or work on, or processing of, the
goods Otherwise, the object shall be deemed to
have been approved and can no longer be taken
back or exchanged by us.
-
Our consultancy services, whether verbal or in
writing, are non-binding and will not release our
Customers from the obligation of themselves ex-
amining the contractual product with regard to its
suitability for the intended purpose. For subse-
quent deliveries, we do not accept any warranty
with regard to the exact identity with the initial de-
livery. The commissioning of the Ochsner ma-
chines must always be carried out by Ochsner or
by a service partner authorised in writing by
Ochsner. Commissioning itself is limited to the
components supplied by Ochsner, but does not
include the entire heating system or system com-
ponents which were not delivered by Ochsner.
The assumption of liability after commissioning for
the entire heating system or for third-party system
components is excluded.
- The technical requirements for the design and
installation of the system of the products supplied
by us as set out in manuals, installation instruc-
tions or similar documents only contain standard
minimum requirements, without claiming to be ex-
haustive. The customer is obliged to adhere to the
current state-of-the-art technology as well as the
OCHSNER guidelines, otherwise all warranty
claims and any guarantees will be invalid. In par-
ticular, we shall not assume any warranty or liabil-
ity for the calculations made by the Customer with
regard to the efficiency of the contractual object
provided by us or with regard to the suitability of
the contractual object provided by us for the appli-
cation purposes intended by the Customer, except
if this has been agreed separately and in writing.
- Warranty for parts subject to wear and tear, as
well as operating materials such as filters, filter
cartridges, anodes as well as electrical compo-
nents, circulating pumps, E-rod heaters, fittings
and plate heat exchangers (for instance due to
chalking, corrosion, dry-running, unsuitable water
quality) is excluded. In case of doubt, proof of
compliance with the water qualities in accordance
with VDI 2035 must be provided by the Customer.
The corrosion protection anode is to be proved to
have been serviced.