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Troubleshooting

35C-1

6-5

6.3

Error Message

Message

Cause and Remedy

Cannot connect to the
network.

A connection to the network could not be established.
Check if the network cable is correctly connected. In addition, check
that the Network Setting parameters on the Administrator Setting
screen have been correctly specified.

Содержание CM4520

Страница 1: ...For Oc and Imagistics Models Oc Quick Guide 35C 1Printer Controller cm4520...

Страница 2: ...ll NetWare are registered trademarks of Novell Inc Microsoft Windows and Windows NT are registered trademarks of Mi crosoft Corporation IBM is a registered trademark of International Business Machines...

Страница 3: ...ust not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this s...

Страница 4: ...of a textual message at program startup or in documen tation online or textual provided with the package Redistribution and use in source and binary forms with or without modifica tion are permitted...

Страница 5: ...OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically av...

Страница 6: ...les and versions of letters numerals characters and sym bols Typefaces on the display or monitor for your own internal busi ness purposes 3 You may make one backup copy of the Host Software provided y...

Страница 7: ...N IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PAR TICULAR PURPOSE TITLE AND NON INFRINGEMENT OF THIRD PAR TY RIGHTS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INC...

Страница 8: ...nterfaces 1 6 1 3 Setting Up the System 1 8 To set up the printing system 1 8 2 Installing the Printer Driver 2 1 Printer Drivers and Supported Operating Systems 2 1 2 2 When Used With Windows 2 2 Aut...

Страница 9: ...Various Printing Methods 4 1 Printing Operations 4 1 For Windows 4 1 Test Printing 4 4 For Macintosh 4 5 For Mac OS X 4 5 For Mac OS 9 2 4 6 4 2 Setting the Printing Functions 4 7 Function List 4 7 Fu...

Страница 10: ...pes 5 3 Printer Drivers and Supported Operating Systems 5 3 Specifying Printer Driver Settings 5 3 To specify printer driver settings 5 3 Printing 5 5 To print 5 5 6 Troubleshooting 6 1 Unable To Prin...

Страница 11: ...r functions are described using the printer driver for Windows XP User s Guide Details Print Operations Quick Guide This guide describes the basic information of the printer functions Print Operations...

Страница 12: ...then click Print 2 Check that the printer name has been selected If the printer is not selected click the and select the printer 3 Specify the page range and the number of copies to print Note The Pr...

Страница 13: ...Welcome x 12 35C 1...

Страница 14: ...ns The printer controller provides the following functions Printing from a computer using the PCL printer driver or PS printer driver Support of network protocols including TCP IP NetBEUI IPX SPX and...

Страница 15: ...is machine can be used as a copier Scan This machine can be used as a scanner Fax This machine can be used for faxing Box This machine can be used to store jobs and as a document folder for for wardin...

Страница 16: ...chine to the printer controller which performs im age rasterization development of output characters and images to bitmap data Finally this data is printed from this machine 2 Note The parallel and US...

Страница 17: ...chine is used as a local printer over a USB interface when this ma chine is used as a USB printer or over an Ethernet interface TCP IP IPX SPX AppleTalk when this machine is used as a network printer...

Страница 18: ...ient memory resources in the operating system and application being used Drive CD ROM Web Browser when using Web Connection Microsoft Internet Explorer 6 or later recommended JavaS cript enabled Cooki...

Страница 19: ...a local printer A computer running Windows and an IEEE 1284 parallel cable are required for connection Use a parallel cable that uses a terminal with an Amphenol 36 pin male connector The parallel in...

Страница 20: ...1 35C 1 1 7 Connection Diagram The printer cables can be connected to each port at the back of this ma chine Machine rear view USB Parallel Ethernet 10Base T or 100Base TX Parallel cable port cable U...

Страница 21: ...etup by printing a test page Refer to Test Printing on page 4 4 5 Install the screen fonts The User Software CD ROM and the PostScript Printer Driver CD ROM contain the Latin TrueType fonts as screen...

Страница 22: ...necessary set the interface timeout settings and parallel interface mode Compatible Nibble or ECP in the Utility mode on the control pan el For details refer to Printer Settings in Administrator Mode...

Страница 23: ...1 Overview 1 10 35C 1...

Страница 24: ...d the PostScript Printer Driver CD ROM contain the PostScript driver Printer Driver Page Description Language Supported Operating Systems PCL Driver PCL PCL XL Windows 98 Second Edition Windows Me Win...

Страница 25: ...e that is au thorized by the administrator To connect this machine to a computer using a parallel connection or a USB connection the optional local interface kit is required Printer Driver Connection...

Страница 26: ...order to add new hardware with a USB or parallel connection click Cancel For IPP printing it is not necessary to install the printer driver at this time since IPP printing setup is performed when the...

Страница 27: ...er on the CD ROM and then continue with step 3 2 Click Printer Install The installation of the printer driver starts 3 Click the AGREE button if you agree with all terms and conditions of the license...

Страница 28: ...ow the on screen instructions to complete the installation If the connection of this machine cannot be recognized or for par allel connections the machine will not be listed When this occurs select Sp...

Страница 29: ...ironment refer to Setting Up Network Printing on page 3 1 Because it is necessary to specify other network settings in advance when installing the printer driv er using a network connection install it...

Страница 30: ...rinter icon The Add Printer Wizard starts up 4 Click the Next button 5 Select Local printer attached to this computer and then click the Next button Clear the Automatically detect and install my Plug...

Страница 31: ...Driver CD ROM Driver 35C 1 folder 10 Click the OK button The Printers list appears 11 Click the Next button 12 Follow the on screen instructions When the Digital Signature message appears click the Co...

Страница 32: ...Driver PostScript Printer Driver CD ROM 2 Click the Start button point to Settings and then click Printers The Printers window appears 3 Double click the Add Printer icon The Add Printer Wizard starts...

Страница 33: ...1 folder PostScript driver PostScript Printer Driver CD ROM Driver 35C 1 folder For Windows NT 4 0 PCL driver User Software CD ROM Driver 35C 1 folder PostScript driver PostScript Printer Driver CD RO...

Страница 34: ...button 5 Select Search for the best driver for your device Recommended and then click the Next button 6 Select Specify a location and then click the Browse button 7 Specify the folder on the CD ROM t...

Страница 35: ...ws Me select Automatic search for a better driver Recom mended and then click the Next button 5 For Windows 2000 select Specify a location and then click the Next button For Windows Me select Specify...

Страница 36: ...turn the power of this machine off then on again When turning the power off then on again be sure to turn the sub power switch off first then the main power switch In addition wait at least 10 second...

Страница 37: ...n the Control Panel from the Start menu select Printers and Other Hard ware and then select Printers and Faxes 2 In the Printers window for Windows XP Server 2003 Printers and Fax es window select the...

Страница 38: ...be sure to also delete the files described below Check the C WINDOWS system32 spool drivers w32x86 folder and delete the folder of the corresponding model if it is available If the PCL driver and Post...

Страница 39: ...OS10_2_X or OS10_3_X folder from English Driver on the CD ROM 4 Select the Mac OS version being used and then copy the drive file onto the desktop Mac OS X 10 2 GENERIC_35C 1_102 pkg Mac OS X 10 3 GEN...

Страница 40: ...ond time the printer driver is installed and thereafter the Install button may appear as the Upgrade button The printer driver is installed onto the Macintosh computer When in stallation is complete a...

Страница 41: ...s Guide Print Operations For Mac OS X After connecting this machine to a Macintosh computer it can be used as a printer by selecting it in Print Center or the Printer Setup Utility as the printer to...

Страница 42: ...applicable connection method and printer name To specify an AppleTalk zone for an AppleTalk connection select Local AppleTalk Zone When IPP is selected as the protocol in IP Printer the text box for e...

Страница 43: ...2 Installing the Printer Driver 2 20 35C 1 6 Select 35C 1 and then click the Add button The selected printer is registered in the printer list...

Страница 44: ...1UVxxx ppd and then copy it into the Printer Descriptions folder in System Folder Extensions of Hard Disk Next select a printer The printer driver can use a standard Macintosh LaserWriter 4 On the App...

Страница 45: ...applicable PPD file and then click the Select button or the Open button The setting screen for adding Options appears 8 Select the options that are installed on this machine 9 Click the OK button The...

Страница 46: ...printer list 4 Drag the following file which is located in Library Printers PPDs Contents Resources en lproj of Hard Disk to the Trash icon GENERIC 35C 1 gz 5 Delete the unnecessary files from Library...

Страница 47: ...ter to the Trash icon 8 Restart the Macintosh computer This completes the uninstallation procedure For Mac OS 9 2 1 Drag PPD file 35C 1UVxxx ppd which is located in System Fold er Extensions Printer D...

Страница 48: ...rk printer This printing system supports 10Base T and 100Base TX standards In ad dition the Ethernet interface supports the TCP IP LDP LPR IPP SMB Net BEUI SMB IPX SPX NetWare and AppleTalk EtherTalk...

Страница 49: ...name as Print Printing with Port 9100 Windows 98SE Me 2000 XP Server 2003 You can print Raw print using Port 9100 under Windows 98 Second Edi tion Windows Me Windows 2000 Windows XP or Windows Server...

Страница 50: ...ork printing for your Windows environment Network Printing from a Windows Operating System When using Port 9100 printing under Windows 98 Second Edition or Windows Me the Peer to Peer Printing Tool mu...

Страница 51: ...Me 2000 XP Server 2003 on the User s Guide Print Operations When using SMB printing you can perform network printing without install ing the Peer to Peer Printing Tool software For details refer to S...

Страница 52: ...2 In the Address bar enter the IP address for this machine as shown below and then press the Enter key http IP_address_for_this_machine Example If the IP address for this machine is 192 168 1 20 http...

Страница 53: ...3 Setting Up Network Printing 3 6 35C 1...

Страница 54: ...ecified from the application software 1 Open the data in the application File and then click Print 2 Check that the printer name has been selected in Printer Name or Select Printer If the printer is n...

Страница 55: ...rinter driver dialog box that appears For details refer to Set ting Up the PCL Driver on the User s Guide Print Operations Setting Up the PostScript Driver Windows on the User s Guide Print Operations...

Страница 56: ...Various Printing Methods 4 35C 1 4 3 PostScript Driver PostScript PPD Driver...

Страница 57: ...utton and then click Printers and Faxes If Printers and Faxes does not appear in the Start menu open the Control Panel from the Start menu select Printers and Other Hard ware and then select Printers...

Страница 58: ...ng the application When the ap plication is exited the settings return to their default settings For Mac OS X 1 Open the data in the application File and then click Print 2 Check that the printer name...

Страница 59: ...e Pages and the number of copies to print and then click the Print button The Data indicator of this machine flashes 2 Note If the printer name does not appear in the list select the printer from the...

Страница 60: ...PD Orientation Selects the original document paper orientation o o o Original Size Specifies the size of the original document o o Output Size Specifies the output paper size o o o Zoom Prints enlarge...

Страница 61: ...a that was created separately o Watermark Prints a watermark text stamp on the page being printed o o Distribution Number Stamping Prints the number of the copy o Select Color Selects color printing a...

Страница 62: ...ystem Printer Driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup Tab Settings on the User s Guide Print Operations PostS...

Страница 63: ...and the Macintosh Original size Output size Operating System Printer Driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup...

Страница 64: ...Driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript PPD Grap...

Страница 65: ...he Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript PPD Specifying the Paper Tab Settings on the Use...

Страница 66: ...nt data Print data Printout Left binding Top binding Printout Print data Printout Operating System Printer Driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Opera...

Страница 67: ...16in1 Operating System Printer Driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Layout Tab Settings on the User s Guide Pri...

Страница 68: ...installed When using optional finisher 9238 the punch kit must be installed ABCD ABCDEF ABCD ABCDEF Stapling Hole punching Operating System Printer Driver Refer to Windows PCL Specifying the Setup Ta...

Страница 69: ...is installed Operating System Printer Driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup Tab Settings on the User s Gui...

Страница 70: ...c Options Finishing Options 1 to 5 on the User s Guide Print Operations Operating System Printer Driver Refer to Operating System Printer Driver Refer to Windows PCL Specifying the Setup Tab Settings...

Страница 71: ...ed and printed on the front side Overlay Prints the original document on top of form data that was created separately Mac OS X PostScript PPD Setup on the User s Guide Print Operations Mac OS 9 2 Prin...

Страница 72: ...the User s Guide Print Operations PostScript Specifying the Watermark Tab Settings on the User s Guide Print Operations Operating System Printer Driver Refer to Windows PCL Specifying the Quality Tab...

Страница 73: ...ser s Guide Print Operations PostScript PPD Fonts Tab on the User s Guide Print Operations Mac OS 9 2 PostScript PPD PostScript Options on the User s Guide Print Operations Operating System Printer Dr...

Страница 74: ...e following four types of reports Configuration Page Outputs a list of this machine s settings Demo Page Outputs a test page PCL Font List Outputs the PCL font list PS Font List Outputs the PS font li...

Страница 75: ...he button for the desired setting Configuration Page Outputs a list of this machine s settings Demo Page Outputs a test page PCL Font List Outputs the PCL font list PS Font List Outputs the PS font li...

Страница 76: ...fy printer driver settings The paper sizes to be printed are preregistered as Custom Size 1 Click the Setup tab 2 From the Original Size or Output Size drop down list select Cus tom Size Settings The...

Страница 77: ...width and length of the custom size according to the selected measurement units 4 Click the OK button 5 When printing select the Custom Size that was registered from the Original Size and Output Size...

Страница 78: ...ow the instructions in the screen to reposition the finisher On the finisher load the banner paper that can be used on the pa per transport If the finisher is not installed continue with step 5 5 Sele...

Страница 79: ...he paper as much as possible into the feed slot Before loading the paper check that the following message ap pears in the control panel 9 Slide the lateral guides to fit the size of paper being loaded...

Страница 80: ...35C 1 5 7 10 If the following screen appears touch Complete The end of the printed paper will be fed into the top of the finisher 11 When printing is finished touch Finish To continue printing repeat...

Страница 81: ...5 Various Settings 5 8 35C 1 12 Touch Yes If the finisher is installed return it to its original position...

Страница 82: ...that the cable is connected properly An error has occurred in this ma chine Check this machine s control panel Available memory space is not sufficient Perform a test print to check whether printing i...

Страница 83: ...Box screen of this machine s control panel Secure Print was selected for the print job Check if the print job is held on the Secure Print User Box screen of this machine s control panel If the account...

Страница 84: ...al though possible in the printer driv er is not possible with this machine The paper size orientation and other settings specified in the ap plication have priority over those specified in the printe...

Страница 85: ...he hole punch posi tion is not as expect ed The orientation setting is not cor rect Check the punch position on the Layout tab of the printer driver setup dialog box The form is not printed properly A...

Страница 86: ...d Remedy Cannot connect to the network A connection to the network could not be established Check if the network cable is correctly connected In addition check that the Network Setting parameters on t...

Страница 87: ...6 Troubleshooting 6 6 35C 1...

Страница 88: ...lex 44 pages minute monochrome 8 1 2 11 v paper and simplex Fast Print Time 8 5 seconds or less color and A4 paper 5 5 seconds or less monochrome and A4 paper Printer Language PCL5e c Emulation PCL6 X...

Страница 89: ...ows Me PPD File Windows NT 4 0 Printer Driver Windows 2000 Windows XP Home Professional Windows Server 2003 Printer Driver Windows XP Professional x64 Windows Server 2003 x64 Printer Driver MacOS 9 2...

Страница 90: ...Appendix 7 35C 1 7 3 7 2 Configuration Page...

Страница 91: ...7 Appendix 7 4 35C 1 7 3 Font List PCL Font List GENERIC 35C 1...

Страница 92: ...Appendix 7 35C 1 7 5 PS Font List GENERIC 35C 1...

Страница 93: ...7 Appendix 7 6 35C 1 Demo Page...

Страница 94: ...he System 1 8 To set up the printing system 1 8 2 Installing the Printer Driver 2 1 Printer Drivers and Supported Operating Systems 2 1 2 2 When Used With Windows 2 2 Automatic Installation Using the...

Страница 95: ...indows 4 1 Test Printing 4 4 For Macintosh 4 5 For Mac OS X 4 5 For Mac OS 9 2 4 6 4 2 Setting the Printing Functions 4 7 Function List 4 7 Function Overview 4 9 Orientation 4 9 Original Size and Outp...

Страница 96: ...perating Systems 5 3 Specifying Printer Driver Settings 5 3 To specify printer driver settings 5 3 Printing 5 5 To print 5 5 6 Troubleshooting 6 1 Unable To Print 6 1 6 2 Unable To Specify Desired Set...

Страница 97: ...1 4...

Страница 98: ...Printing for Professionals Oc 100 Oakview Drive Trumbull CT 06611 Oc 2006...

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