background image

35

Other Problems

Problem

Point to check

Solution

The touch panel 
screen is difficult to 
view.

Is the display contrast properly 
adjusted?

Adjust the contrast using "Display Contrast" in the 
system settings.

System Settings > "Default Settings" > "Display 
Contrast"

You were logged out 
without having 
performed logout 
yourself.

Did Auto Clear activate?

When user authentication is used, the currently logged 
in user will be automatically logged out if Auto Clear 
activates. (Except when in PC scan mode.)
Log in again.
If you are the administrator, you can change the time 
setting of Auto Clear or disable Auto Clear in "Auto 
Clear Setting".

System Settings (Administrator) > "Operation 
Settings" > "Auto Clear Setting"

You forgot the 
administrator 
password.

Was the administrator password 
changed from the factory default 
setting?

Contact your dealer or nearest Océ Service 
Department.
* For the factory default administrator password, see "TO 

THE ADMINISTRATOR OF THE MACHINE" in the 
Safety Guide. After changing the password, take special 
care to remember it.

When the main power 
is switched off, the 
main power indicator 
on the operation panel 
does not turn off.

Has the power has been turned off by 
pressing the [POWER] key (

) on 

the operation panel and has a certain 
amount of time elapsed since then?

If the main power is switched off more than 
approximately one minute after the power has been 
turned off by pressing the [POWER] key (

) on the 

operation panel, the main power indicator on the 
operation panel will not turn off immediately. (The 
indicator will remain on for approximately another 
minute. This is normal and does not indicate a failure.)

cm2510_4010_us_trb.book  35 ページ  2006年12月18日 月曜日 午前9時40分

Содержание cm4010

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Страница 3: ...for Windows XP in Windows environments and Mac OS X v10 3 9 in Macintosh environments The screens may vary depending on the version of the operating system Wherever cmxxxx appears in this manual pleas...

Страница 4: ...ktopDocument Manager Installation Guide This Manual explains how to install Desktop Document Manager Desktop Document Manager lets you manage a variety of electronic information such as scanned image...

Страница 5: ...following pages Refer to the illustration below and then go to the appropriate illustration 1 to 14 for your situation 1 4 page 4 5 10 page 5 11 14 page 6 REMOVING MISFEEDS Caution The fusing unit is...

Страница 6: ...al be sure to attach the cover securely 2 Paper misfeed in the output area 3 Paper misfeed in the fusing unit Rotate knob and remove the misfed paper If the misfed paper is inside the fusing area turn...

Страница 7: ...Paper misfeed in tray 1 to tray 4 in the tray Before pulling the tray out open the right cover and check if there is a paper misfeed If you pull the tray out without checking you may tear misfed paper...

Страница 8: ...occurred inside the machine Look inside to check 13 Paper misfeed in the large capacity tray While holding the tray release lever carefully slide the large capacity tray away from the main unit until...

Страница 9: ...der When the LINE indicator is lit or the DATA indicator is lit or blinking do not switch off the main power switch or unplug the power plug This may damage the hard drive or cause the data being stor...

Страница 10: ...ng that tray will not be possible Change the paper type setting to a type that can be used for two sided printing System Settings Paper Tray Settings Tray Settings Are you using a special size or type...

Страница 11: ...as photos in a magazine or catalogue Photo Use this mode to copy photos Map This mode is best for copying the light color shading and fine text found on most maps Light original Use this mode for ori...

Страница 12: ...7 If you are unable to solve a problem using the solutions in this manual switch off the POWER key and the main power switch Wait at least 10 seconds and then switch on the main power switch and the P...

Страница 13: ...ttings Enable EtherTalk Is Connect via set to Ethernet for AppleTalk Mac OS 9 0 9 2 2 Open AppleTalk from the Control Panels and make sure that Ethernet is selected in the Connect via menu Printing is...

Страница 14: ...ected on the Main tab of the printer driver If you wish to print in color make sure that the Black and White Print checkbox on the Main tab is not selected Have functions been disabled by the administ...

Страница 15: ...Does the image particularly a photo need correction Windows Brightness and contrast can be corrected by performing Color Adjustment on the Color tab of the printer driver These settings can be used f...

Страница 16: ...per etc that can only be loaded in a fixed orientation When the image size and paper size are the same but the orientations are different the orientation of the image is automatically rotated to match...

Страница 17: ...r list select the job that you wish to delete and delete it In Mac OS 9 0 to 9 2 2 double click the printer icon on the desktop select the print job that you wish to delete and delete it At the machin...

Страница 18: ...to delete or edit an individual key but do not know which group key it is stored in 21 You wish to delete or edit a group key but do not know which program key it is stored in 21 If you cannot find th...

Страница 19: ...ic document feeder Did you place an original that is folded If a folded original is placed in the automatic document feeder an error will occur and scanning will be canceled when the actual original s...

Страница 20: ...B memory mode and 200X100dpi in Internet fax mode If the original does not contain a halftone image such as a photo or illustration scanning at the default resolution will create a practical and usefu...

Страница 21: ...r text only originals however for originals that contain illustrations it is best to use the BLACK WHITE START key with the color mode set to Grayscale or set the color mode of the COLOR START key to...

Страница 22: ...ed from the Color Mode of the Custom Settings window check the B W Threshold setting A large threshold value makes the image darker and a small threshold value makes the image brighter To adjust the B...

Страница 23: ...a function that prevents editing deleting If your administrator has enabled Default Address Setting on the machine or Inbound Routing Settings in the Web pages editing deleting will not be possible C...

Страница 24: ...heck Solution Document filing does not take place Did you select document filing settings in the printer driver In print mode enable document filing on the Job Handling tab of the printer driver In co...

Страница 25: ...then specify Confidential Note that Protect can be specified for a file in the Quick File folder to prevent it from being easily deleted A file name cannot be stored or changed Does the name include c...

Страница 26: ...d when connected to a network Is the IP address of the machine configured If the IP address of the machine is not configured the machine will not be detected Make sure that the IP address is configure...

Страница 27: ...s appear USB should be useable If a yellow exclamation point appears next to Universal Serial Bus controllers or the two items do not appear refer to your computer manual or check with the manufacture...

Страница 28: ...or software installed using the installer follow the steps below Windows 1 Click the start button and then click Control Panel In Windows 98 Me NT 4 0 2000 click the Start button point to Settings an...

Страница 29: ...uality is poor 32 Part of the image is cut off 32 Printing takes place on the wrong side of the paper 32 Problems Related to Peripheral Devices The connected USB device cannot be used 33 The finisher...

Страница 30: ...essage appears indicating that the machine is ready Is the POWER SAVE key blinking Auto Power Shut Off mode has activated To return the machine to normal operation press the POWER SAVE key Illustratio...

Страница 31: ...MISFEEDS page 3 Is the Output tray center tray or Exit tray unit right tray full When the Output tray center tray or Exit tray unit right tray becomes full a detector activates and stops printing Remo...

Страница 32: ...k of paper in the tray is not higher than the indicator line Illustration of the machine E page 36 Are multiple sheets feeding at once Fan the paper well before loading it Are you using paper that is...

Страница 33: ...uch paper loaded in the tray Do not load more than the maximum number of sheets The maximum number of sheets varies depending on the paper type setting For more information see SPECIFICATIONS in the S...

Страница 34: ...t printing takes place on the reverse side If printing takes place on the wrong side of label sheets or transparency film the toner may not adhere well and a clear image may not be obtained Print qual...

Страница 35: ...lace the staple case 4 PERIPHERAL DEVICE in the User s Guide Is a different width of paper mixed in Stapling is not possible when paper of different widths are mixed together To perform mixed size sta...

Страница 36: ...ial modes Is a paper size that cannot be punched included in the print job For the paper sizes that can be punched see SPECIFICATIONS in the Safety Guide Is the tray selected in the printer driver set...

Страница 37: ...he administrator password Was the administrator password changed from the factory default setting Contact your dealer or nearest Oc Service Department For the factory default administrator password se...

Страница 38: ...SYSTEM SETTINGS LOGOUT PRINT READY DATA LINE DATA Main power indicator LINE indicator DATA indicator A Operation panel POWER key POWER SAVE key Bypass tray H G F D Main power switch B Output tray cen...

Страница 39: ...nnector The part indicated in the illustration is only to be handled by a service technician J Power plug I Original placement position on the document glass Mark Mark 8 1 2 x 11 or A4 8 1 2 x 14 or B...

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Страница 44: ...nk to help protect the environment Printed on 100 post consumer recycled paper The information contained in this manual is subject to change without notice to incorporate improvements made to the prod...

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