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Why does my phone not turn on when I press the power button?
Either you didn’t press the key long enough, or the phone has shut down because the
battery power level is too low to make calls. Recharge the battery fully.
How do I suspend the screen display or wake up the phone?
Press the power button briefly to suspend the screen display. If the screen display is off,
press the power button to wake up your phone.
My phone displays ‘Insert SIM’, what does this mean?
You must insert the SIM card before you can use the phone. If it is already installed,
remove and clean the blank area with a dry cloth, then insert again.
My phone displays ‘INVALID or missing SIM card’, what does this mean?
The phone is SIM-locked and will not accept the inserted SIM card. Insert the correct
SIM card or contact your network operator.
My phone displays ‘EMERGENCY ONLY’, what does this mean?
ONLY’, what does this mean?
Your SIM card is not properly installed or configured, or you are out of network range.
FAQs