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Text Notification
If you’re a Pay Monthly customer, we’ll send you a text to let
you know when you’ve nearly used up your data.
How much does it cost?
Receiving texts is free. To find out what it costs to send them,
check the mobile broadband support pages (
o2.co.uk/support
)
.
Important:
Sending and receiving messages when you’re abroad
is more expensive. See
o2international.co.uk
for more details.
Mobile broadband not working?
If you’re having problems installing your mobile broadband, try one
or more of these steps:
Check the sim card
Take out the sim card and wipe it with a dry cloth. When you put it
back in the sim card tray, make sure the gold chip is facing down.
You can check the sim card works by trying it in an ø mobile phone.
If it doesn’t work in that either, call us on 0844 847 0202 if you’re on
Pay Monthly or 0844 809 0222 if you’re on Pay & Go.
Move the computer
Move your computer to a different place. Something might be
interfering with the mobile broadband signal.