IX. WARRANTY SERVICE FROM RESELLERS
In the event that a warranty service is sought, you must provide proof of purchase (store receipt or
invoice) in order to receive the service and if deemed necessary, repair or replacement product.
In North America:
Within the first 60 days after purchase, please return your product (or for power supplies installed
within our enclosures, just the failed power supply) to your dealer or reseller for a replacement. If
the product is still within warranty and you can no longer return it to your dealer, please contact
NZXT Customer Support (see above) for assistance and instructions. NZXT will not accept returns
without prior approval and an RMA number.
In Europe:
Within the first year after purchase, please return your product (or for power supplies installed
within our enclosures, just the failed power supply) to your dealer or reseller for a replacement. If
the product is still within warranty and you can no longer return it to your dealer, please contact
NZXT Customer Support (see above) for assistance and instructions. NZXT will not accept returns
without prior approval.
In Australasia:
Within the first two years after purchase, please return your product (or for power supplies
installed within our enclosures, just the failed power supply) to your dealer or reseller for a
replacement. If the product is still within warranty and you can no longer return it to your dealer,
please contact NZXT Customer Support (see above) for assistance and instructions. NZXT will not
accept returns without prior approval.
The cost of shipping will be borne at the first instance by you; however, if the purchased item is
defective, NZXT will reimburse reasonable postage or transportation of costs.
Outside North America, Europe, and Australasia:
If your product needs to be returned within the warranty period, please contact the retailer or
distributor from whom you purchased the product.
X. NZXT.COM STORE RETURNS/EXCHANGE POLICY
Eligible products under this NZXT Warranty qualify for a full refund or exchange only with an
authorized RMA number and if the item is returned to the NZXT.com store inventory within 30 days
of purchase. Returns are not allowed beyond 30 days of the purchase date. The NZXT.com Store
reserves the right to deny any return or exchange. Refunds will be credited to the original method of
payment. To initiate a return, simply submit a request via NZXT support site.
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