nuwavenow.
com
15
ENGLISH
nuwavenow.
com
15
troubleshoot guide
14
14
TROUBLESHOOT GUIDE
MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty
is limited, to the extent allowable by law, to repairing or
replacing any part covered by this Limited Warranty which
upon examination is found to be defective under normal
use. The Limited Warranty is applicable only within the
continental United States and only to the original purchaser of
the manufacturer’s authorized channels of distribution. THE
LIMITED WARRANTY MAY NOT BE ALTERED, VARIED
OR EXTENDED EXCEPT BY A WRITTEN INSTRUMENT
EXECUTED BY THE MANUFACTURER. THE REMEDY
OF REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS LIMITED WARRANTY IS EXCLUSIVE. IN NO
EVENT SHALL THE MANUFACTURER BE LIABLE FOR
ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO
ANY PERSON, WHETHER OR NOT OCCASIONED BY
NEGLIGENCE OF THE MANUFACTURER, INCLUDING
WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE,
COSTS OF SUBSTITUTION, PROPERTY DAMAGE, OR
OTHER MONEY LOSS.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation
exclusions may not apply. This Limited Warranty gives specific
legal rights, and there may also be other rights which vary
from state to state. EXCEPT AS OTHERWISE EXPRESSLY
PROVIDED ABOVE, THE MANUFACTURER MAKES NO
WARRANTIES EXPRESSED OR IMPLIED ARISING BY
LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION,
THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE TO ANY
OTHER PERSON. READ YOUR OWNER’S MANUAL. IF
YOU STILL HAVE ANY QUESTIONS ABOUT OPERATION
OR WARRANTY OF THE PRODUCT, PLEASE CONTACT
NUWAVE LLC.
The NuWave Medley
®
XL
THE MANUFACTURER WARRANTS
The Medley
®
, including the Base, Lid, and Digital Temperature
Control are to be free from manufacturer defects.
All electrical components are warranted for 1 year from the date
of purchase, under normal household use, and when operated
in accordance with the Manufacturer’s written instructions. The
Manufacturer will provide the necessary parts and labor to repair
any part of the Medley
®
at NuWave LLC Service Department.
After the expiration of the warranty, the cost of the labor and
parts will be the responsibility of the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by
an unauthorized dealer or the serial number data plate is
removed or defaced. Normal deterioration of finish due
to use or exposure is not covered by this Warranty. This
Limited Warranty does not cover failure, damages or
inadequate performance due to accident, acts of God (such
as lightning), fluctuations in electric power, alterations,
abuse, misuse, misapplications, corrosive-type atmospheres,
improper installation, failure to operate in accordance with
the Manufacturer’s written instructions, abnormal use or
commercial use. NuWave LLC reserves the right to void
the Limited Warranty, where allowable by law, for products
purchased from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: pay
for all services and parts not covered by the warranty; prepay
the freight to and from Service Department for any part or
system returned under this warranty; and carefully package the
product using adequate padding material to prevent damage
in transit. The original container is ideal for this purpose.
Include in the package the owner’s name, address, daytime
telephone number, a detailed description of the problem, and
your
“RGA number.” (Call 1-877-689-2838) or email help@
nuwavenow.com
to obtain the
RGA number (Return Goods
Authorization number)
. Provide the cooking system model
& serial number and proof of date of purchase (a copy of the
receipt) when making claims under this warranty.
