Troubleshooting...
Problem
Possible cause
Solution
Product does not work.
Check to see if the units plug is
connected
Connect the main plug into the wall
outlet.
Check to see if the timer is set
Set the timer to the desired time,
adjust
the timer will turn on the power of
the unit.
Food is not cooked enough.
Make sure the basket is not
overfilled.
Put a smaller amount food into the
basket.
Temperature setting is too low.
Adjust the temperature using the
temperature control switch.
Food cooking time is too short.
Adjust the cooking preparation time
with the timer switch. (See the
product demonstration on how-to
cooking topics.)
The food does not cook evenly.
Some foods during preparation
time
need to be turned over or
shaken.
May need to change the
preparation time and perhaps
loosen, shake or turn the materials
over changing their location.
Difficult to push the pan into the
unit.
There is too much material in the
basket.
Be sure the material in the basket
does not exceed the “MAX”
level
There is a white smoke coming
from the product.
There is a lot of grease in the
food being cooked.
There is too much greasy material
from the pan being emitted.
There is grease in the pan prior
to using.
white smoke appears from
remaining oil
during heated.
Clean the pan thoroughly after each
use.
Fried potatoes are not
evenly cooked.
The right kind of potatoes are not
being used.
Use fresh potatoes, do not jam the
potatoes down too hard when
turning them.
Potato sticks are not cleaned
sufficiently
before cooking.
Thoroughly rinse the outside of the
potatoes
removing starch from them.
Potato fries are not evenly crisp Crispy texture of fries depends
on the amount of water and oil.
Dry potatoes fully after cleaning
them with water.
Cut potatoes into smaller stick
sizes, they will be crispier.
Add a little more oil you will get a
crispier texture.
Nutri
Chef
- Air Fryer
P a g e
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