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Chapter 8 - Maintenance

Replacing the Enclosure

135

Remove the defective storage enclosure.

For Rack Installations. Reverse the installation procedures in Chapter 3,

“Installing the Storage System Enclosure into the Rack Cabinet” on

page 30.

For Deskside Tower Installations. Reverse the installation procedures in

Chapter 3, “Installing the Storage System into the Tower Stand” on

page 33.

Install the replacement storage enclosure.

For Rack Installations. Follow the installation procedures in Chapter 3,

“Installing the Storage System Enclosure into the Rack Cabinet” on

page 30.

For Deskside Tower Installations. Follow the installation procedures in

Chapter 3, “Installing the Storage System into the Tower Stand” on

page 33.

Re-install the SAF-TE Disk I/O card, Host SCSI I/O, and Host I/O card.

Set the jumper settings and switch setting to match those on the cards being
replaced.

Re-install the power supplies. Refer to “Replacing a Power Supply” on

page 123.

Re-install the cooling fan module.

If applicable, re-install the RAID controllers in their proper slot position

(Controller 1 lower slot and Controller 2 upper slot). Refer to “Replacing a

RAID Controller” on page 132.

WARNING:

Carefully seat the controller’s connector. The connector is

sensitive to alignment due to the number of pins in the

connector. Secure the controller by latching the latches.

4100FS.book Page 135 Tuesday, July 8, 2003 4:35 PM

Содержание 4100FS

Страница 1: ...U S E R S G U I D E NexStor 4100FS S T O R A G E S Y S T E M S 4100FS book Page 1 Tuesday July 8 2003 4 35 PM...

Страница 2: ...4100FS book Page 2 Tuesday July 8 2003 4 35 PM...

Страница 3: ...U S E R S G U I D E NexStor 4100FS S T O R A G E S Y S T E M S 4100FS book Page 3 Tuesday July 8 2003 4 35 PM...

Страница 4: ...Cedro Road Carlsbad CA 92009 Copyright 2003 nStor Corporation Inc All Rights Reserved nStor AdminiStor NexStor the NexStor logo and the nStor logo are trademarks or registered trademarks of nStor Corp...

Страница 5: ...rvice Ports 14 Control and Monitoring 15 Status Indicator LEDs 16 Drive LEDs 16 Audible Alarm 17 2 Theory of Controller Operation 19 Operating Modes Overview 19 Stand Alone Mode 21 Active Active Mode...

Страница 6: ...nfiguration Not Supported 80 True LUN Sharing 80 5 Accessing the RAID Controllers 81 Accessing the Disk Array Administrator Software VT 100 82 Menu System 84 Updating RAID Controller Firmware 86 6 Mon...

Страница 7: ...t I O Card 129 Replacing a RAID Controller 132 Replacing a Killed Controller When in Active Active Active Passive Mode 133 Replacing the Enclosure 134 A Technical Information 137 Specifications 137 B...

Страница 8: ...Table of Contents iv 4100FS book Page iv Tuesday July 8 2003 4 35 PM...

Страница 9: ...disk drives all in a 2U 3 47 inch form factor enclosure Full component redundancy is provided through hot pluggable cooling fan module and independent power supplies RAID functionality is provided thr...

Страница 10: ...Channel to Ultra160 RAID storage system enclosure Hot pluggable Fibre Channel to Ultra160 RAID Controllers Supports up to 48 drives in RAID configurations Designed to fit standard 19 inch rack enclos...

Страница 11: ...nced disk utilities array verification and recovery and spare pooling Firmware can be upgraded either in band over the SCSI bus or out of band via the RS 232 service port Continuous runtime diagnostic...

Страница 12: ...About this Manual Features viii 4100FS book Page viii Tuesday July 8 2003 4 35 PM...

Страница 13: ...section identifies and gives a complete description of each major component The Monitoring section describes the enclosure s LEDs and the manner in which the normal and abnormal conditions are presen...

Страница 14: ...T O D I S A B L E T E R M I N A T I O N A D D J U M P E R T O S U P P L Y T E R M P O W E R J P 3 J P 2 J P 4 350 watt hot pluggable independent power supplies Dual in line 80 CFM hot swappable coolin...

Страница 15: ...l the signals to the front panel through a smart interconnect Power is applied to the front bezel through a smart interconnect edge connector where a control circuit monitors the bezel for a proper co...

Страница 16: ...be illuminated indicating that power has been applied Each power supply also incorporates an amber general Fault LED If the power supply is installed and power is not applied to the power supply or th...

Страница 17: ...tus LED will change from a green state to a solid amber state in the case of a fan failure or to a blinking amber green state in the case of an over temperature condition In both cases an audible alar...

Страница 18: ...irmware based VT 100 interface which provides an option to manage fan speed This option provides a whisper mode fan operation for noise sensitive environments When enabled default and based on a set o...

Страница 19: ...d the SCSI switch settings and configures the system for the appropriate addresses It then executes instructions from firmware performing a self test diagnostics The firmware is flash upgradeable usin...

Страница 20: ...matic termination JP8 for Channel 1 and JP7 for Channel 2 The default position is the jumper is offset or unjumpered that is automatic termination is enabled In daisy chain configurations you will be...

Страница 21: ...SCSI drive ports Host SCSI I O Card The Host SCSI I O cards are configured with automatic termination and do not require any external terminators Jumpers on the card are provided to configure Term Pow...

Страница 22: ...per second or 2 125 Gb per second Fibre Channel Host I O Card The card has a jumper installed to allow the user to set the Fibre Channel Loop speed With the jumper JP5 installed it c0onfigures the lo...

Страница 23: ...f three different modes Stand Alone Active Active or Active Passive In the Stand Alone mode the controller operates autonomously In the Active Active Active Passive mode the two controllers operate as...

Страница 24: ...pull towards you The type B model uses a similar mechanism to the type A except it rotates about a pivot point Use the edge of your finger tip or the finger nail to engage the ejector and pull towards...

Страница 25: ...D D J U M P E R T O S U P P L Y T E R M P O W E R J P 3 J P 2 J P 4 J P 1 A D D J U M P E R T O D I S A B L E T E R M I N A T I O N A D D J U M P E R T O S U P P L Y T E R M P O W E R J P 3 J P 2 J P...

Страница 26: ...ntenance service monitoring of the SEPs This port is labeled SAF TE The two RAID Controller service ports which are labeled CTRL 1 and CTRL 2 provide an interface to each RAID Controller They provide...

Страница 27: ...ommunicate that data to the front bezel LEDs third party configuration and monitoring software and the VT 100 Disk Array Administration firmware based software interface for management and monitoring...

Страница 28: ...ondition of the power supplies The LED will illuminate steady green when both power supplies are functioning normally and will change to amber if one power supply should fail or is turned off Fan Stat...

Страница 29: ...of the enclosure s component condition changes to an abnormal state To silence the alarm press the Alarm Reset button located on the front bezel The corresponding alarms LED will remain illuminated u...

Страница 30: ...Chapter 1 Getting Started Audible Alarm 18 4100FS book Page 18 Tuesday July 8 2003 4 35 PM...

Страница 31: ...g mode and the NexStor 4120FS with its dual RAID controllers supports the active active or active passive operating modes Either mode can function in single or dual port configurations Operating Modes...

Страница 32: ...s a single controller system and Active Active or Active Passive designates a dual controller system The Single Port or Dual Port component of the name convention refers to the number of enabled Host...

Страница 33: ...h ports are connected to the same host the host will see a given array twice unless it does special processing to detect duplicate paths to array A host device driver may provide this functionality Ho...

Страница 34: ...the failed controller This failover process occurs without user intervention In the Active Active Dual Port mode both FC Host ports are active and each controller normally presents the LUNs it owns on...

Страница 35: ...messages to its partner controller If a controller does not receive a heartbeat message within a set time period it will kill the other controller assuming that it has malfunctioned After killing the...

Страница 36: ...I O Disk CH1 Drives 7 12 Drives 1 6 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 P1 P2 CH 1 CH 2 P3 P4 Active HOST I O Passive RAID Controller Controller 2 B Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 Passive...

Страница 37: ...ive RAID Controller Controller 2 B Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 Active Active T T T T Controller Disk Ports SEP T T Host SCSI I O CH 0 CH 3 HUB HUB Host I O Connectors Drive I O Connect...

Страница 38: ...es not contain a valid mirrored configuration you must manually configure the replacement controller The correct host target ID must be set and the Active Active operating mode must be enabled The Act...

Страница 39: ...is means that half the cache memory can be dedicated to writes and half to reads This is the same allocation used in Stand Alone mode Each controller sends heartbeat messages via the SCSI buses to its...

Страница 40: ...CH1 Drives 7 12 Drives 1 6 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 P1 P2 CH 1 CH 2 P3 P4 Active HOST I O Active RAID Controller Controller 2 B Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 Passive Passive T...

Страница 41: ...ature is not active Active Active mode where both controllers are operating normally Each controller uses its own local configuration Active Active mode where one controller boots and the other contro...

Страница 42: ...uptime Adding a RAID subsystem can increase the uptime to 99 9 The goal of clustering is 99 99 availability Beyond clustering fault tolerant systems can provide 99 9999 uptime At the high end continuo...

Страница 43: ...may only see a 1 4 1 6x improvement Although clusters seem to be relatively simple they involve complex technology that can be implemented in a variety of ways The number of nodes supported and type o...

Страница 44: ...lity Downtime per Failure Downtime per Year in minutes Continuous Processing 100 00 None 0 Fault Tolerant 99 9999 Cycles 0 5 5 Clusters 99 9 99 999 Seconds to minutes 5 500 High Availability 99 9 Minu...

Страница 45: ...ck cabinet The second section is Enclosure Configuration which describes setting the SAF TE Disk I O card switch settings and the enclosure to enclosure cabling The SAF TE card switches settings deter...

Страница 46: ...er the location of the enclosure s in relationship to each other to ensure that the cables will easily reach between enclosures CAUTION The power supplies should be removed prior to installing the enc...

Страница 47: ...the rack cabinet a Position the enclosure in the cabinet at the desired location b Secure the left and right front chassis ears to the rack cabinet s front vertical members using the supplied screws...

Страница 48: ...install the power supplies Do this by aligning the power supply with its open bay and slide the power supply in The power supply will fit flush and the latch will reset as the power supply reaches it...

Страница 49: ...ove the two rear mounting rails Grasp and pull each rail from the chassis NOTE The mounting rails were installed in the slots at the factory for the purpose of shipping 6 Remove the tower stand case f...

Страница 50: ...and 38 12 Using the remaining two sets 4 of 10 32 pan head screws secure the top and bottom slide rails as indicated in the illustration C below Inserting and Securing the Chassis Mounting Screws Moun...

Страница 51: ...nd ensure the release latch resets indicating the fan module has completely seated 14 Re install the power supplies Slide each power supply into its open bay and ensure the release latch resets indica...

Страница 52: ...the disk drive fits very tight so it requires some force to push the drive into its bay Ensure that the drive seats completely Repeat this step to populate all the drive slots Installing Disk Drives c...

Страница 53: ...Continue The next section Enclosure Configuration includes steps and diagrams for setting the SAF TE Disk I O card switches and attaching the required SCSI data cables for each drive configuration Loc...

Страница 54: ...switches on the card and set them as described in the following switch setting diagrams The switch settings will assign specific SCSI IDs to the drive slots as indicated and reserve IDs 6 and 7 for th...

Страница 55: ...the AdminiStor software guide or the VT 100 software guide for instructions on setting up and configuring the disk arrays R D A 0 1 2 3 4 5 6 7 8 A 1 S 0 S 1 B D D L R M Switch Settings UP 1 DOWN 0 S...

Страница 56: ...cessors Switch Setting Primary RAID Enclosure NexStor 4110FS 4120FS J P 7 A D D JU M P E R T O D I S A B LE T E R M I N AT I O N JP8 C N F G 1 C N F G 2 R A ID S P A R E 1 S P A R E 2 B A U D S E L D...

Страница 57: ...ocate and add the two jumpers JP7 and JP8 refer to the illustration on the previous page Add a jumper installed on both pins to JP8 for Channel 1 and JP7 for Channel 2 This will ensure that the automa...

Страница 58: ...Host Cabling on page 57 and Powering On the Storage System on page 70 Also refer to the AdminiStor software guide or the VT 100 software guide for instructions on setting up and configuring the disk...

Страница 59: ...ors Switch Setting Primary RAID Enclosure NexStor 4110FS 4120FS J P 7 A D D JU M P E R T O D I S A B L E T E R M I N A T I O N JP8 C N F G 1 C N F G 2 R A I D S P A R E 1 S P A R E 2 B A U D S E L D L...

Страница 60: ...as described Locate and add the two jumpers JP7 and JP8 refer to the illustration on the previous page Add a jumper installed on both pins to JP8 for Channel 1 and JP7 for Channel 2 This will ensure...

Страница 61: ...ons properly 9 Re install the SAF TE Disk I O card into the second daisy chain enclosure Slide the card into the slot and ensure that it seats completely Secure the card by tighten the two thumb screw...

Страница 62: ...in the NexStor 4110FS 4120FS enclosure J P 7 AD D JU M PE R TO DI SA BL E TE RM I N AT I O N AD D JU M PE R TO SU PP LY TE RM PO W ER J P 6 JP5 C N F G 1 C N F G 2 R A ID S P A R E 1 S P A R E 2 B A...

Страница 63: ...lso refer to the AdminiStor software guide or the VT 100 software guide for instructions on setting up and configuring the disk arrays SAFTE Disk I O SCSI Data Cable SCSI Data Cable SCSI Data Cable Ch...

Страница 64: ...sors Switch Setting Primary RAID Enclosure NexStor 4110FS 4120FS J P 7 A D D JU M P E R T O D I S A B L E T E R M I N A T I O N JP8 C N F G 1 C N F G 2 R A I D S P A R E 1 S P A R E 2 B A U D S E L D...

Страница 65: ...escribed Locate and add the two jumpers JP7 and JP8 refer to the illustration on the previous page Add a jumper installed on both pins to JP8 for Channel 1 and JP7 for Channel 2 This will ensure that...

Страница 66: ...rly 9 Re install the SAF TE Disk I O cards in each enclosure Slide the card into the slot and ensure that it seats completely Secure the card by tighten the two thumb screws 10 Second Third Daisy chai...

Страница 67: ...alled in the NexStor 4110FS 4120FS enclosure J P 7 AD D JU M PE R TO DI SA BL E TE RM I N AT I O N AD D JU M PE R TO SU PP LY TE RM PO W ER J P 6 JP5 C N F G 1 C N F G 2 R A ID S P A R E 1 S P A R E 2...

Страница 68: ...on setting up and configuring the disk arrays SAFTE Disk I O SCSI Data Cable SCSI Data Cable SCSI Data Cable Chl 1 CTRL 1 CTLR 2 SAF TE Chl 2 Power Supply Power Supply Cooling Fans SAFTE Disk I O NexS...

Страница 69: ...annel data cables Refer to the topology described for your installation on the following pages and cable your system based on the diagrams shown a Connect the required Fibre Channel data cable s to th...

Страница 70: ...s as described in the following diagrams Logical Diagram Single Host with a Single HBA Hubs Disabled Host Cabling Diagram Single Host with a Single HBA Hubs Disabled Host System 1 HBA 1 Host I O Conne...

Страница 71: ...FC Host Ports RAID Controller T SEP T T Location of internal termination T T Controller 1 A SAF TE Disk I O Disk CH1 Disk CH2 FC2 FC1 P1 P2 CH 1 CH 2 P3 P4 Active HOST I O Active Controller Disk Port...

Страница 72: ...ion of internal termination T T Controller 1 A SAF TE Disk I O Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 P1 P2 CH 1 CH 2 P3 P4 Active HOST I O Active T T Controller Disk Ports SEP T T Host SCSI I O...

Страница 73: ...k CH0 Disk CH3 FC2 FC1 P1 P2 CH 1 CH 2 P3 P4 Active HOST I O Active T T Controller Disk Ports SEP T T Host SCSI I O CH 0 CH 3 Host System 1 HBA 1 Host System 2 HBA 1 Host System 3 HBA 1 Host System 4...

Страница 74: ...gle Host with Single HBA Hubs Enabled Host Cabling Diagram Single Host with Single HBA Hubs Enabled Jumper Cable Host System 1 HBA 1 Host I O Connectors RAID Controller SEP T Location of internal term...

Страница 75: ...ation T T Controller 1 A SAF TE Disk I O Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 P1 P2 CH 1 CH 2 P3 P4 Active HOST I O Passive RAID Controller Controller 2 B Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC...

Страница 76: ...T Controller 1 A SAF TE Disk I O Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 P1 P2 CH 1 CH 2 P3 P4 Active Passive HOST I O RAID Controller Controller 2 B Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 Ac...

Страница 77: ...r 1 A SAF TE Disk I O Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 P1 P2 CH 1 CH 2 P3 P4 Active HOST I O Passive RAID Controller Controller 2 B Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 Passive Activ...

Страница 78: ...1 HBA 2 Host System 2 HBA 2 Host System 1 HBA 1 Host I O Connectors RAID Controller SEP T Location of internal termination T T Controller 1 A SAF TE Disk I O Disk CH1 Drives 7 12 Drives 1 6 Disk CH2 D...

Страница 79: ...s Enabled Host Cabling Diagram Single Host with Dual HBAs Hubs Enabled Host System 1 HBA 2 Host System 1 HBA 1 Host I O Connectors RAID Controller SEP T Location of internal termination T T Controller...

Страница 80: ...ntroller 1 A SAF TE Disk I O Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 P1 P2 CH 1 CH 2 P3 P4 Active HOST I O RAID Controller Controller 2 B Passive Disk CH1 Disk CH2 Disk CH0 Disk CH3 FC2 FC1 Passiv...

Страница 81: ...ction to find the new configuration that supports the number of enclosures drives you will be adding Set the enclosure SAF TE Disk I O card s switch settings for the new configuration and cabling the...

Страница 82: ...his step for each of the attached storage system enclosure s All enclosures will perform a power on self test during their initial start 3 Next power on the host computer s which is connected to the s...

Страница 83: ...mode Note that when a controller fails the surviving controller continues to present its LUNs to its Host Port 0 and changes to present the failed controller s LUNs to its Host Port 1 The Fibre Chann...

Страница 84: ...Channel hardware other than the cables Host 2 FC HBA FC HBA Host 1 FC HBA FC HBA See s LUN 1 LUN 2 See s LUN 1 LUN 2 See s LUN 1 LUN 2 See s LUN 1 LUN 2 LUN 1 LUN 1 Active Active Active Active LUN 2...

Страница 85: ...1 LUN 2 See s LUN 1 LUN 2 See s LUN 1 LUN 2 See s LUN 1 LUN 2 LUN 2 LUN 1 Active Active Active Active LUN 2 LUN 2 NexStor 4120FS JFS RAID Controller SEP T Location of internal termination T T Control...

Страница 86: ...on a loop Host 2 FC HBA FC HBA Host 1 Switch 1 Switch 2 FC HBA FC HBA See s LUN 1 LUN 2 See s LUN 1 LUN 2 See s LUN 1 LUN 2 See s LUN 1 LUN 2 LUN 1 LUN 1 Active Active Active Active LUN 2 LUN 2 NexSto...

Страница 87: ...2 FC HBA FC HBA See s LUN 1 See s LUN 2 See s LUN 1 See s LUN 2 LUN 2 LUN 1 Active Active In Active In Active LUN 2 LUN 2 NexStor 4120FS JFS RAID Controller SEP T Location of internal termination T T...

Страница 88: ...llustration depicts two single ported hosts connected to the two controllers via a single switch Host 2 FC HBA Host 1 Switch FC HBA Host Link 1 Host Link 2 LUN 2 Active LUN 2 Passive LUN 1 Active LUN...

Страница 89: ...bric and that one image of the LUNs would disappear if one controller failed Depending on the host software being used it may be more desirable to run in Active Active Single Port mode since a control...

Страница 90: ...Dual Port mode you must manage the multiple images of the same LUN Host 2 FC HBA Host 1 Hub FC HBA Host Link 1 Host Link 2 LUN 1 Passive LUN 1 Active LUN 2 Passive LUN 2 Active NexStor 4120FS JFS RAI...

Страница 91: ...dware other than cables Host 2 FC HBA Host 1 FC HBA Host Link 1 Host Link 2 Jumper Cable LUN 1 Passive LUN 1 Active LUN 2 Active LUN 2 Passive NexStor 4120FS JFS RAID Controller SEP T Location of inte...

Страница 92: ...Active Active controllers a good question is Why not just present all LUN on all ports The answer is that LUN sharing greatly increases complexity and sacrifices performance In order to do LUN sharing...

Страница 93: ...rray Administrator software provides a VT 100 terminal interface which is accessed by directly attaching to either one or both controllers service ports The ports are located on the rear of the enclos...

Страница 94: ...r access the arrays and utilities through the CTRL1 port Configure your host system or terminal RS 232 port to use the following settings Set the communications parameters for the terminal program as...

Страница 95: ...2 Following the Boot and POST screens the System Menu is displayed System Menu Screen 3 You can now perform all of the functions described in the following chapters All steps start from the System Me...

Страница 96: ...y Status Drive Status Abort Initialization Verify Function Expand Function Add Spare Delete Spare Change Array name Trust Array Switch Array Owner Partition Menu Add a Partition Delete a Partition Ver...

Страница 97: ...tings SEP LUN Disk Configuration Write Back Cache SMART Enclosure Services Config Internal Hubs Connect I Hubs on FO Drive Utilities Menu Blinik Drive LED Clear Metadata Down Drive Test Unit Ready Dis...

Страница 98: ...is a female to female DB 9 null modem serial cable 2 Connect the other end of the cable to either a host system s serial communication port or a VT 100 type terminal 3 On a host system run a terminal...

Страница 99: ...troller Firmware 87 FLASH Loader Screen 7 Select option 3 xmodem by pressing the 3 key FLASH Loader Waiting for Transfer Selection Screen 8 Using the mouse click on the pull down menu Transfers and se...

Страница 100: ...re any time during the transfer until it has been completed The upload does not overwrite the firmware during the upload process it writes the new code into unused EEPROM space until completed then co...

Страница 101: ...on on enclosure components such as fan status disk drive status controller status and array monitoring The One Touch Annunciation Configuration Display provides information about switch settings I O c...

Страница 102: ...ion It will also indicate a failed controller by alternately blinking green and amber when a failure does occurs Power Supply Status The Power Supply Status LED indicates the condition of the power su...

Страница 103: ...ontrollers and SAF TE card switch settings Refer to One Touch Annunciation on page 95 for more information Front Bezel LED and Component Identification Drive Status LEDs There are twelve Drive Status...

Страница 104: ...The LitePipes present the some of the information provided by the front bezel Drive LEDs that is drive activity information and drive fault failure or data rebuilding notifications when the front bez...

Страница 105: ...Soft Boot Reset Steady Green for inserted drives Steady Green Short Beep Duplex Mode Single Controller Reset Steady Green for inserted drives Steady Amber until the controllers are recognized then see...

Страница 106: ...e Rebuilding Steady Amber Steady Amber N A Pool Spare Ready Not assigned to a specific Array Blinking Green N A N A Pool Spare Rebuilding Steady Amber Steady Amber Continuous Beep Array Failure Failed...

Страница 107: ...Card Switch 6 Baud Rate Not Applicable SAF TE Card Switch 2 SAF TE Card Switch 7 Delay Start Controller 1 Status Press and Hold to display settings SAF TE Card Switch 3 RAID Addressing SAF TE Card Swi...

Страница 108: ...for the host bus adapter and SCSI ID 15 for the SAF TE processor Drive Slot 5 Off Indicates that Switch 6 is in the DOWN position which sets the BAUD rate for the SAF TE RS 232 serial port to 9 600 Dr...

Страница 109: ...t Drive Slot 10 On Switch 3 RD is in the UP position which enables RAID addressing and is used when configuring RAID mode NexStor 4110FS or NexStor 4120FS Drive Slot 11 On Switch 8 is in the UP positi...

Страница 110: ...f the enclosure Connecting the Serial Cable The cable is a female to female DB 9 null modem cable 2 Connect the other end of the cable to either a host system s serial communication port or a VT 100 t...

Страница 111: ...e of the thermal sensors cooling fan status power supply status and statistics on enclosure up time Enclosure Environment Status Screen NOTE System degradation will occur if the display is left in the...

Страница 112: ...is option is enabled the software will control the RPM of the cooling fans based on enclosure temperature parameters and its installed components For example if any one or a combination of the followi...

Страница 113: ...ent operating temperature is at or above 30 C 86 F thus ensuring that maximum available cooling is being provided Cooling Fan Module The jumpers JP1 and JP2 are by default are offset which enables the...

Страница 114: ...interface allows the user to scroll back through the buffer data or select the Transfer Capture Text to save the buffer captures to a text file SAFTE Commands Debug Screen NOTE Options 2 SAFTE Comman...

Страница 115: ...o female DB 9 null modem cable 2 Connect the other end of the cable to either a host system s serial communication port or a VT 100 type terminal 3 On a host system run a terminal emulation program or...

Страница 116: ...will appear Enclosure Terminal Utility Screen 6 Select option 5 Firmware Upload by pressing the 5 key Upload Firmware Screen 7 Press the u key lower case to start the upload Using the mouse click on...

Страница 117: ...y time during the transfer until it has been completed The upload does not overwrite the firmware during the upload process it writes the new code into unused EEPROM space until completed then copies...

Страница 118: ...100 the following screen will appear Update Confirmation Screen After the confirmation is complete the following screen will appear Update Status Screen 10 Verify the new firmware has successfully loa...

Страница 119: ...s not connected properly Power not available at the outlet Power switch not in the proper position Faulty power cord Faulty power supply Verify that the power cord is properly connected to the power...

Страница 120: ...on the SCSI bus you will need to perform some fault isolation If all the drives on one bus are offline start with the daisy chain storage system Disconnect the data cable If the remaining drives retu...

Страница 121: ...d rate mismatch between the terminal emulator and the controller The default baud rate is 115 200 Follow these steps if you set your terminal emulator to this rate and still get garbage characters 1 I...

Страница 122: ...nflict with any other devices on the host SCSI channel If you have a long SCSI cable try a different or shorter cable Only one array is displayed during host SCSI BIOS scan Check to ensure that LUN su...

Страница 123: ...cts 2 Check the enclosure s to make sure everything is properly connected 3 If the enclosure s and the drive work properly replace the controller The system hangs during a drive scan Follow these step...

Страница 124: ...supply missing Loss of AC power to the power supply Replace the suspect faulty power supply Ensure that all the power supply switches are in their On position Replace the missing power supply and turn...

Страница 125: ...in the battery pack and or charging interface has been detected Replace the controller Refer to Replacing a Controller in the VT 100 or AdminiStor software guides REPLACE BATTERY The battery is approa...

Страница 126: ...ge 137 UNWRITABLE CACHE The SDRAM cache has battery backed up data and the arrays assigned to this data are not present Either determine which drives are missing and reinstall them or select Yes when...

Страница 127: ...a medium error unrecovered read error recommended reassignment Sense Key Descriptions Sense Key Description 0h No sense 1h Recovered error 2h Not ready 3h Medium error 4h Hardware error 5h Illegal req...

Страница 128: ...ot be corrected with retries will result in another critical event describing the affected disk array if any Disk Detected Error Example ASC and ASCQ Descriptions ASC ASCQ Description 0C 02 Write erro...

Страница 129: ...Full 32 Target has been reserved by another initiator 40 Controller aborted an I O request to this target because it timed out displayed as I O Timeout 41 I O request was aborted because of a channel...

Страница 130: ...Chapter 7 Troubleshooting Disk Channel Errors 118 4100FS book Page 118 Tuesday July 8 2003 4 35 PM...

Страница 131: ...components as well as the entire storage system enclosure Removing the Front Bezel 1 Using a Phillips screwdriver unlock the two front bezel fasteners Unlocking the Front Bezel Rotate the fasteners c...

Страница 132: ...Maintenance Removing the Front Bezel 120 2 Grasp and pull the front bezel from the enclosure Refer to the illustration below Removing the Front Bezel Reset Alarm 4100FS book Page 120 Tuesday July 8 20...

Страница 133: ...D I S A B L E T E R M I N A T I O N A D D J U M P E R T O S U P P LY T E R M P O W E R J P 3 J P 2 J P 4 J P 1 A D D J U M P E R T O D I S A B L E T E R M I N A T I O N A D D J U M P E R T O S U P P L...

Страница 134: ...being replaced 4 Align the cooling fan module with the open fan bay and push the module into the enclosure until it completely seats The latch will reset when the module is completely seated The fron...

Страница 135: ...R M P O W E R J P 3 J P 2 J P 4 J P 1 A D D JU M P E R T O D I S A B L E T E R M I N A T I O N A D D JU M P E R T O S U P P LY T E R M P O W E R J P 3 J P 2 J P 4 Controller 1 Controller 2 Controller...

Страница 136: ...latch resets 5 Turn the On Off switch to the On position on the replacement power supply NOTE The front bezel Power Supply Status LED will return to a normal state steady green 6 Using the packaging...

Страница 137: ...e Be careful of the P factor effect when removing a disk drive which is the twisting of the drive in your hand as a result of the spinning disk Allow the drive to completely spin down before removing...

Страница 138: ...ent disk drive a Align the drive carrier with the rail grooves in the drive bay b Ensure that the drive seats completely The drive carrier tension clips ensure that the disk drive fits very tight so i...

Страница 139: ...E R M I N A T I O N JP8 C N F G 1 C N F G 2 R A ID S P A R E 1 S P A R E 2 B A U D S E L D L Y S T R T R M T S T R T A D D JU M P E R T O D I S A B L E T E R M I N A T I O N C H A N N E L 1 C H A N N...

Страница 140: ...on the enclosure Refer to Powering On the Storage System on page 70 12 Using the packaging materials from the replacement card repackage the failed card and return it per your RMA instructions J P 7 A...

Страница 141: ...rom the SFP cage Each transceiver model has a slightly different mechanism for ejection Refer to the illustration below and note the model you have a The A model uses a pivoting mechanism Use the edge...

Страница 142: ...atch that of the faulty card being replaced 11 Insert the replacement card by aligning it into the rail guides and pushing the card until it fully seats Tighten the two thumb screws Do not overtighten...

Страница 143: ...O N 1 G I G O F F 2 G I G J P 5 P4 Tx Rx P3 Tx P1 Tx Rx P2 Tx Rx J P 7 AD D JU M PE R TO DI SA BL E TE RM I N AT I O N AD D JU M PE R TO SU PP LY TE RM PO W ER J P 6 JP5 C N F G 1 C N F G 2 R A I D S...

Страница 144: ...he latches as handles carefully pull the controller from the enclosure 4 Install the new replacement controller into the enclosure Secure the controller by pressing the latches until the lock into pla...

Страница 145: ...artner controller 7 Using the packaging materials from the replacement controller repackage the failed controller and return it per your RMA instructions Replacing a Killed Controller When in Active A...

Страница 146: ...n page 70 for the enclosure NOTE Mark or make a notation of the location of the data cables prior to disconnecting or removing these items To facilitate correct installation you may want to tag the ca...

Страница 147: ...nstallations Follow the installation procedures in Chapter 3 Installing the Storage System into the Tower Stand on page 33 11 Re install the SAF TE Disk I O card Host SCSI I O and Host I O card Set th...

Страница 148: ...on page 70 17 Verify that all systems are operating normally 18 Access the AdminiStor software or the Disk Array Administrator software using a VT 100 terminal verify the replacement RAID Controller...

Страница 149: ...power supplies and 2 controllers 38 55 lbs w o drives 58 00 lbs with twelve drives Altitude 200 to 10 000 feet Number of Drives Supported 12 per enclosure Total Capacity 876 gigabytes 73 GB Drives Ho...

Страница 150: ...c Ultra2 80MB sec Ultra160 160MB sec Advanced RAID features Active active host independent failover failback in the 2x4 configuration Write back data cache memory bus 800 MB sec bandwidth On line capa...

Страница 151: ...ive Active mode Domain validation and CRC data protection with Ultra160 Configuration and management Fibre Channel or RS 232 serial interface to ANSI terminal or terminal emulator Menu based text inte...

Страница 152: ...g 5o C to 45o C 0o C to 5o C and 45o C to 50o C 40o C to 100o C Humidity Operating Non Operating 10 to 85 noncondensing 5 to 90 noncondensing Air flow 10 0 cubic ft min CFM Technical Specifications fo...

Страница 153: ...tors On each SAF TE Disk I O and Host SCSI I O cards are two VHD CI SCSI connectors These connectors provide the input output interface from the storage enclosure bus to the host system VHD CI Connect...

Страница 154: ...17 TERMPWR 18 TERMPWR 18 RESERVED 19 RESERVED 19 GROUND 20 GROUND 20 ATN 21 ATN 21 GROUND 22 GROUND 22 BSY 23 BSY 23 ACK 24 ACK 24 RST 25 RST 25 MSG 26 MSG 26 SEL 27 SEL 27 C D 28 C D 28 REQ 29 REQ 2...

Страница 155: ...GROUND 50 GROUND 50 TERMPWR 51 TERMPWR 51 TERMPWR 52 TERMPWR 52 RESERVED 53 RESERVED 53 GROUND 54 GROUND 54 ATN 55 ATN 55 GROUND 56 GROUND 56 BSY 57 BSY 57 ACK 58 ACK 58 RST 59 RST 59 MSG 60 MSG 60 S...

Страница 156: ...ots are two RAID Controller service ports They provide the serial interface to each RAID Controller allowing for firmware updates and access to the firmware based Disk Array Administration software us...

Страница 157: ...d to connect a terminal to the SAF TE service port or the RAID Controller service ports is a DB 9 female to DB 9 female null modem type Below is a pin out for this cable DB 9 to DB 9 Null Modem Cable...

Страница 158: ...transceivers are available in a few different models which are determined by the type of ejector mechanism These transceivers install into SFP cages mounted on the Host I O card SFP Optical Transceiv...

Страница 159: ...Enclosure Model Number NSR 12R1 FS NSR 12R2 FS to which this declaration relates is in conformity with the Title 47 of the US Code of Federal Regulations Part 15 covering Class A personal computers an...

Страница 160: ...ed to correct the interference at his own expense nStor Technologies is not responsible for any interference caused by unauthorized modifications to this equipment It is the user s responsibility to c...

Страница 161: ...ese Statement CE Notice Marking by the CE symbol indicates compliance of the device to directives of the European Community A Declaration of Conformity in accordance with the above standards has been...

Страница 162: ...unding type attachment plug rated 15A 250V configuration 6 15P at the other end For 230 Volt Operation Europe Use a cord set marked HAR consisting of a H05VV F cord that has a minimum 0 75 square mm d...

Страница 163: ...atus LEDs 91 Fan Status LED 16 90 Front Bezel 3 Optical SFP Transceiver 12 Power Supply 4 Power Supply Status LED 16 90 Power On LED 16 90 RAID Controllers 11 Problems with 112 Controller Operation Th...

Страница 164: ...On LED 16 90 Product Identification v R Rack Cabinet Installation 34 RAID 12 Drive Configuration 42 RAID 24 Drive Configuration 44 RAID 36 Drive Configuration 47 RAID 48 Drive Configuration 52 RAID Co...

Страница 165: ...ontroller 138 NexStor 4100FS Series 137 Terminal screen problems 109 Tower Stand 37 Transceiver 146 Troubleshooting Common Problems 112 Interpreting the LEDs 112 SCSI BIOS hangs 108 SCSI Bus Problems...

Страница 166: ...Index 154 4100FS book Page 154 Tuesday July 8 2003 4 35 PM...

Страница 167: ...4100FS book Page 155 Tuesday July 8 2003 4 35 PM...

Страница 168: ...Corporate Office www nstor com 91 9 94518003 Y1 June 2003 nStor Corporation Inc 6190 Corte Del Cedro Road Carlsbad CA 92009 760 683 2500 4100FS book Page 156 Tuesday July 8 2003 4 35 PM...

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