NRD USA
/ 2937 Alt Boulevard / PO Box 310 / Grand Island, NY 14072-0310
PHONE
716 773 7634 /
FAX
716 773 7744 /
WEB
www.nrdllc.com
NRD Asia Pte. Ltd
/ 114 Lavender Street #08-90 CT Hub 2 Singapore 338729
PHONE
+65 6679 1707 /
WEB
www.nrdllc.com
4
INST2035 – 2/19
3.0 Trouble Shooting Guide
Symptom
Probable Cause
Corrective Action
1.
Static charges are
not eliminated
Ion cell may be out of date and
need replacement.
Possible oil contamination of
ion cell.
Ions generated are being
recombined before they reach
the charged surface.
Call NRD for Ion Cell
replacement.
Return cell to NRD for
evaluation. Do not attempt to
clean the device.
The Ionizer air exit needs to be
closer to the charged surface.
2.
Air flow is reduced
Upstream filter(s) are plugged
and/or gas pressure is low.
Replace upstream filter(s) and/or
increase gas pressure (100 psig
max).
