Users Guide
NA103
Revision #:
A
Date:
7-8-15
Page #:
4 of 5
www.novuspower.com
LIMITED HARDWARE WARRANTY
Novus Power Products
(hereinafter Novus) warrants its products to the original end user
(“original purchaser”) and warranty is not transferrable. Novus guarantees that the NOVUS
hardware products that you have purchased from NOVUS are free from defects in materials or
workmanship under normal use during the LIMITED WARRANTY PERIOD. The LIMITED
WARRANTY PERIOD starts on the date of shipment and for the period of 1 (one) year to be free
from defects caused by faulty materials or poor workmanship, provided:
(a) NOVUS is notified in writing by Buyer of such defect, prior to the expiration of the warranty
period, and
(b) after receiving return authorization
–RMA- from NOVUS, the defective item is returned with
transportation prepaid to NOVUS, St. Charles, Missouri, with transportation charges prepaid by
Buyer …see RMA policy in Terms and conditions, and
(c) NOVUSs’ examination of such unit shall disclose to its satisfaction that such defect(s) exist
and have not been caused by misuse, neglect, improper installation, improper storage,
unauthorized modifications, inadequate maintenance, operation outside the environmental
specifications for the product, repair alteration, or accident. NOVUS assumes no risk or liability
for results of the use of products purchased from it, including but without limiting the generality of
the foregoing: (1) the use in combination with any electrical or electronic components, circuits,
systems, assemblies or any other materials or substances; (2) unsuitability of any product for use
in any circuit or assembly. Removal or tampering with tamper-proof label on merchandise will
void warranty coverage unless with the written authorization from NOVUS
(d) an evaluation fee will be charged to Buyer to cover inspection and testing costs for any item
returned by Buyer under this paragraph which is found to be within specifications and/or
otherwise not the responsibility of NOVUS under the terms and conditions of this paragraph or
any other part of this Agreement..
Your dated sales or delivery receipt is your proof of the purchase date. You may be required to
provide proof of purchase as a condition of receiving warranty service. You are entitled to
hardware warranty service according to the terms and conditions of this document if a repair to
your NOVUS product is required during the limited warranty period. Our obligation at NOVUS is
limited to repair or replace products which prove to be defective.
Should Novus be unable to repair or replace the product within a reasonable amount of time, the
customer’s alternate remedy shall be a refund of the purchase price upon return of the product to
Novus. The liability of NOVUS under this warranty is limited to replacing, repairing or issuing a
credit, at its option, for any such item returned by Buyer under the terms of this warranty.
EXCLUSIONS
: The above warranty shall not apply to defects resulting from improper or
inadequate maintenance by the customer, customer-supplied software or interfacing,
unauthorized modification or misuse, operation outside of the environmental specifications for the
product or improper site preparation and maintenance (if applicable). For probes, cables,
antennas and accessories, the warranty period is 90 (ninety) days.
PRODUCT SPECIFICATIONS
: Published specifications whether contained herein or in any other
materials or documents distributed to Buyer by Novus do not become final or binding on NOVUS
until approved by NOVUS. NOVUS expressly reserves the right to change or modify
specifications at any time without prior notice.
WARRANTY LIMITATIONS
: NOVUS MAKES NO OTHER WARRANTY, EITHER EXPRESSED
OR IMPLIED, WITH RESPECT TO THIS PRODUCT. NOVUS SPECIFICALLY DISCLAIMS THE
