25
Hints and Tips
Problem
Possible causes
What to do
The cooktop cannot
Be turned on.
No power.
Make sure the cooktop is connected
to the power supply and that it is
switched on.
Check whether there is a power
outage in your home or area. If
you’ve checked everything and the
problem persists, call a qualified
technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Using your ceramic cooktop’ for
instructions.
The touch controls are
difficult to operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
See ‘Care and cleaning’.
Some pans make
crackling or clicking
noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and
does not indicate a fault.
Technical Specification
Model
CTCER30
CTCER60-3
Cooking Zones
2 Zones
4 Zones
Supply Voltage
220-240V~ 50/60Hz 220-240V~ 50/60Hz
Installed Electric Power
2745-3267W
4849-5771W
Product Size W×D×H(mm)
288X520X52
590X520X52
Building-in Dimension (mm)
268X500
560X490
