w w w . n o v i t a a u s t r a l i a . c o m . a u
15
TROUBLE
CAUSE
SOLUTION
the appliance dosen’t
switch ON
1. main switch id off
2. appliance switch if off
3. wrong connection to mains
1. set main switch in on
2. set appliance switch in pos. 1
3. contact service for check
missing hot water in boiler
1. water source tap closed
2. pump filter clogged
3. motor-pump set failure
1. open water source tap
2. replace filter
3. contact service
missing coffee delivery from
group
1. water source tap closed
2. motor-pump set failure
3. clogged giggler
4. electronic control unit fuse melt
5. group solenoid-valve failure
1. Open water source tap
2. Contact service
3. Contact service
4. Contact service
5. Contact service
missing steam from lances
1. Too much water in boiler 2. Heating
element failure
3. Sprayer clogged
4. Heating element protector trip
1. See SPECIFIC TROUBLE
2. Contact service
3. Clean sprayer
4. Reset protector
water level in boiler is too
high
1. The pump motor always run 2. Heat-
exchange is perforated 3. Solenoid-
valve for automatic water filling is
blocked
1. Replace motor
2. Replace heat exchanger 3. Re-
place solenoid-valve
water leakages on table
top
1. Exhaust basin is dirty 2. Exhaust pipe
is disconnected or clogged
1. Clean exhaust basin 2. Replace
exhaust pipe
Coffee dregs are wet
1. Coffee grinding is too fine
2. Group is still cold
3. Group solenoid-valve doesn’t work
properly
1. Adjust grinding degree
2. Wait for appliance to get warm
3. Clean group exhaust system
Coffee delivery is too slow
1. Coffee grinding is too fine
2. Filter holder is dirty
3. Group is clogged
4. Injector or solenoid-valve are par-
tially clogged
1. Adjust grinding degree
2. Replace filter and clean filter
holder more frequently 3. Contact
service
4. Replace injector or solenoid-
valve
Coffee delivery is too fast
1. Coffee grinding is too rough
1. Adjust grinding degree
Delivered coffee is cold
1. Heat-exchangers or heating ele-
ment coated with limestone 2. Pres-
sure-switch contacts are oxidised
3. Defective electrical connections
4. Heating element is partially burned
1. Contact service for overhauling
2. Clean pressure-switch contacts
3. Contact service to check the
connections
4. Replace heating element
Delivered coffee is too hot
1. Wrong pressure-switch calibration
1. Adjust pressure-switch by acting
on the relevant screw
