User Manual
XLP 604
5311 Remove ribbon!
The error occurs when thermal transfer printing is set as the printing method but ribbon is inserted.
► Remove the thermal transfer ribbon from the machine.
6033 Print Head not supp.
(Print head is not supported)
The selected or detected print head is not supported for this machine.
► Install the appropriate print head.
6034 Printhead NTC error
Error at the NTC sensor of the print head. The print head is missing or defective.
► Install or replace the print head.
6036 Print Head not authenticated
A foreign, unauthorized print head was detected (print head is not from NOVEXX Solutions).
► Replace print head with a print head from NOVEXX Solutions.
6037 Print Head not programmed
The print head has an unprogrammed crypto chip.
► Have the crypto chip programmed or replace the print head with a print head with programmed
crypto chip.
9028 System Exception
General software error
► Please read the notes in section .
Edition 2 - 12/2021
105
Disturbances
Reference of status reports