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User Manual

XLP 604

REFERENCE OF STATUS REPORTS

5001 No gap found

No gap found or several blank labels fed.

Illustrated description for troubleshooting: Click

Error 5001

or scan

the QR code:

The error can have several causes:

Cause

Measure

Label sensor at the wrong position.

► Setting the position of the label light barrier

correctly (refer to user manual, chap. „Opera-

tion“ > „Setting and Monitoring“ > „Positioning

the label sensor“).

Unsuitable material inserted. No punch available

or recognizable.

► Use punched or die cut label material.

Material incorrectly inserted. Punch on the wrong

side.

► Insert material the right way round.

Wrong label length set.

EXPERTS

► Checking the punch definition in the

print job (Easy Plug: #IM).
► Checking the label length setting in the pa-

rameter menu (

Material

Label

Ma-

terial type

)

Label sensor is dirty.

► Cleaning the label sensor.

Ribbon inserted incorrectly. Ribbon runs under the

label light barrier.

► Insert ribbon correctly.

Label sensor is not sensitive enough.

EXPERTS

► Check the sensitivity setting of the

label sensor.

Label sensor is defective.

EXPERTS

► Replacing the label sensor.

After acknowledgement with key 4, the material is automatically advanced and the next punch is

searched for.

5002 Material end

There is no label web in the rear material guide that contains the material end sensor.

Illustrated description for troubleshooting: Click

Error 5002

or scan

the QR code:

Edition 2 - 12/2021

102

Disturbances

Reference of status reports

Содержание XLP 604

Страница 1: ...USER MANUAL XLP 604 Label printer Edition 2 12 2021...

Страница 2: ...19 Options and accessories 20 Functionality 21 Operating Controls 23 Operating controls at the XLP 60x 23 Operating controls on the XLP 60x with internal rewinder 25 Operating controls on the XLP 60x...

Страница 3: ...oring functions 82 Printing 85 Creating Print Jobs 85 Transferring a Print Job from a Host by Means of Layout Software 85 Transferring a Print Job from a Host by Means of a Command file 86 Starting a...

Страница 4: ...e 115 Replacing Rubber Rollers 115 Print head replacement 117 Appendix 120 Label material types 120 EU Declaration of Conformity 121 Applied Licences 122 Index of parameter names and error messages 12...

Страница 5: ...for operation and settings For information about the required qualification see chapter Qualifications required on page 8 For information about installation and configuration refer to the service manu...

Страница 6: ...ing text 2 The specified order must be followed Special note for action that must be performed Enumeration of features Other feature EXPERTS The Experts symbol identifies activities that are reserved...

Страница 7: ...ntended use The label printers of the XLP 60x series are designed for printing label material using the thermal or thermal transfer printing process In addition the dispenser version of the printers c...

Страница 8: ...ly Users should be able to resolve minor operational issues and faults by themselves At least two users should be instructed Requirements for safe operation Only use the printer in enclosed areas with...

Страница 9: ...printer that fulfil ES1 circuit requirements according to EN 62368 1 Protection against injuries by mechanical action Only operate the printer when the cover is closed Don t wear loose long hair if n...

Страница 10: ...hine s rotating parts they can trap items and draw them in A5346 The Hot surface symbol warns of a burn hazard if the surface is touched Allow the machine to cool off before touching it A5640 The blue...

Страница 11: ...Measures XLP 604 496 x 312 x 330 mm Weight XLP 604 Basic 18 6 kg w o options 464 493 496 330 312 126 label outcome 24 141 120 686 open cover 481 30 165 122 184 Fig 3 Measures of the XLP 604 Connectio...

Страница 12: ...ction category IP 21 Noise 70 dB A Sea level Operation to max 2000 m above sea level Transportation to max 8000 m above sea level Label Material Material types Self adhesive card and synthetic materia...

Страница 13: ...0 8 14 mm min 4 mm Table 3 Punch measures Related concepts Label material types on page 120 What to look for when selecting label stock for the XLP 60x Thermal transfer ribbon Specifications of suitab...

Страница 14: ...Print speed inch s XLP 604 75 400 3 16 Impression accuracy In printing y direction The impression accuracy depends on the print position With the printout starting directly at the punch position the...

Страница 15: ...2 2 5 mm Fig 6 Impression accuracy in printing direction depending on the printing position Label sensor Standard Light transmission sensor for punched label material Option Reflex sensor for label m...

Страница 16: ...aracter modification Scaling in X Y direction Fixfonts up to factor 16 Speedo fonts up to 6000 pt Rotation Resident fonts bar codes lines and graphics 0 90 180 270 degrees Truetype fonts 0 to 359 9 de...

Страница 17: ...ces Data interfaces Network Ethernet 10 100 1000 USB host Typ A USB 2 0 2x rear 1x front USB device Typ B USB 2 0 Serial RS232 DSub 9 Signal interfaces BasicIO board optional 3 M12 connections with 4...

Страница 18: ...and Markings CE T V Mark CT VUS Mark FCC EAC CCC The regulation EN 55032 demands for class A devices the following text to be printed in the manual WARNING This is a class A product In a domestic envi...

Страница 19: ...nser Equipment like version Peripheral In addition the printer is equipped with an internal rewinder for the backing paper and a dispensing edge Two different dispensing edges are available M type The...

Страница 20: ...ial alterations to the printer Cutter prerequisite printer version Peripheral External rewinder for material rolls with 38 mm 1 5 75 mm 3 or 100 mm 4 cores prerequisite printer version Peripheral Disp...

Страница 21: ...the label material it is unwound from the label roll C When using thermal transfer printing the thermal transfer ribbon ribbon is fed together with the la bel material underneath the print head The r...

Страница 22: ...oller to calculate the diameter of the previously wound backing paper To allow the controller to calculate the diameter even with endless material in this case printing also does not start until the m...

Страница 23: ...al A Operation panel Displays the operating status of the machine for defining settings in the parameter menu B Front cover Open this to insert label material and ribbon C At version Peripheral only C...

Страница 24: ...lean the printhead print roller G Material guides The front material guide must be adjusted to the material width the material end light barrier is integrated in the rear material guide H Shelf for un...

Страница 25: ...l rewinder A Baffle plate Deflects the printed labels without dispensing any of them B Rewinder Rewinds the label web Operating controls on the XLP 60x with internal rewinder and dispensing edge M Dis...

Страница 26: ...al web taut over the dispensing edge D Dispensing roll button Press the red button to remove the dispensing roll E Internal rewinder Rewinds the backing paper F Dispensing edge A Separates the labels...

Страница 27: ...and four keys below the display The current functions of the keys are displayed by icons B above the keys Fig 16 Operation panel of the XLP 60x A Icons that inform about the interface assignment B Ico...

Страница 28: ...ied Green Waiting for a start signal A print job has been transferred and interpreted or The current print job was stopped In both cases the machine is waiting for a start signal Home Generally counts...

Страница 29: ...can not be displayed Red Error An error occured during the printing The current print job is stopped A status message is displayed with red background The status message only dissappears after pressin...

Страница 30: ...in the selection list to the first position Delete Deletes the character left of the marker in the text input dialog Parameter Call parameter Character selection Selecting a character in the text inpu...

Страница 31: ...er Printer Language Print Interpret is set to Easy Plug ZPL Emu 4 Print interpreter setting Parameter Printer Language Print Interpret is set to ZPL Emulation 4 Print interpreter setting Parameter Pri...

Страница 32: ...he web panel on a tablet computer Prerequisites Display device e g smartphone tablet computer PC Web browser on the display device Connection to the same network to which the machine is connected Web...

Страница 33: ...address 2 Switch on the display device and open the web browser 3 Enter the IP address in the URL input line of the web browser The following display appears Display after the start Pos no Function A...

Страница 34: ...n Machine settings and Administration More details are given in the following chapters D Icons that inform about the status of the machine for more details see link to chapter Icons below The figure a...

Страница 35: ...The message can be confirmed either on the web panel or the machine operating panel The Notification View Fig 20 After clicking on the notification icon A the notification view opens The left half sh...

Страница 36: ...History Click on the icon to display the notification history The history shows all notifications that have already been confirmed I Confirm everything Click on the icon to confirm all unconfirmed no...

Страница 37: ...asy Plug command ER C Label layout of the current print job D Progress display of the current print job 4 of 10 labels were printed E Display of the remaining ribbon in meters F Trashcan icon Click to...

Страница 38: ...nged by clicking on or Machine settings view Main menu Fig 24 View after clicking on the menu icon in the upper left corner Pos no Function A Open machine settings see following chapter B Opens the us...

Страница 39: ...r only the parameters of the Info menu can be accessed Fig 25 Machine settings view with the operator role Fig 26 Machine settings view with the supervisor role Fig 27 Example setting of Print Print c...

Страница 40: ...displayed B Administration view EXPERTS With the login roles Supervisor and Service the administration view appears in the menu ad ditionally This view provides special functions for qualified and au...

Страница 41: ...User Manual XLP 604 Fig 30 Administration view only with Supervisor or Service rights Edition 2 12 2021 41 Product Description Web panel...

Страница 42: ...adjust Colorside Printspeed Ribbonlength DeleteSpooler Outerribbon Material Innerribbon Label Ribbonautoecon Detectlabellength Headdownlead 6 Printmethod Ribb eco limit 6 Materialtype Feedmode Punchof...

Страница 43: ...nderr 18 Cycle mode Productlength Materialendwarn 18 Keyboard Ext ODsensor 19 Table 10 Parameter menu part 2 parameters in brackets are only visible with service mode access rights 8 Only with Dispens...

Страница 44: ...abeltol Labeltop TimeserverIP 21 Gap detect mode LeftPosition Timezone 21 Max InitFeedback ErrorIndication Sync interval 21 Ribb stretching ErrorChecking Serial Port 1 Singlestartquant Resolution Baud...

Страница 45: ...distribution Servicedone Headpressure distribution Headexchange Thermaldistribution Rollerexchange Printspeeddistribution Cutterchange 24 Headrunlength Serv datareset Rollrunlength Adjustment Cutson k...

Страница 46: ...ename Modulename Ribbonfeed 27 Modulepartnumb Modulepartnumb Cutter 28 Serialnumber PCBpartnumber Memory Data Productiondate Serialnumber RAMmemorysize CANMACaddress Productiondate SpaceforRAM disc Mo...

Страница 47: ...ter Productiondate Ribb rewinder CANMACaddress Headtemperature Moduletype Cutter 32 Modulename Modulepart numb Serialnumber Productiondate CANMAC address Moduletype Power supply Modulename Modulepartn...

Страница 48: ...nob settings I to III at older machine types X Printadjust Setting range Default setting Step width Easy Plug 15 15 mm 0 0 mm 0 1 mm PC1020 The zero point of the mask is moved in relation to the edge...

Страница 49: ...aterial feed can be adjusted according to the ribbon and material combination be ing used in order to optimise the contrast depth and the density of the print image Delete Job Setting range Default se...

Страница 50: ...ront edge be ginning of a label to the front edge of the next label The value is overwritten by the appropriate Easy Plug command when sending label formats Material width Settings Default setting Ste...

Страница 51: ...ib bon roll This setting is important for proper functioning of the ribbon end warning Outer ribbon Outer ribbon roll diameter Setting range Default setting Step width Easy Plug 50 0 150 0 mm 100 0 mm...

Страница 52: ...x 10mm in length On Ribbon automatic economy mode is on Off Ribbon automatic economy mode is off Head down lead Only with activated ribbon automatic economy mode Print Material Ribbon Ribbon autoecon...

Страница 53: ...happen Definition of Favorites It is possible to create a Favorites menu item containing a selection of parameters as required Selecting favorites in the web panel EXPERTS Favorites are set in the web...

Страница 54: ...P 60x Peripheral optional with BasicIO F H and 8IO I J or with Basic USI L and 8IO I J interface boards Pos Connection Application A Connection to the mains power supply Power supply B Network connect...

Страница 55: ...nputs 4 outputs I J Optional 8IO board Signal inputs and outputs for controlling the printer or for system integration 8 inputs 8 outputs K Optional Periphery interface Connector for peripheral device...

Страница 56: ...given on the type plate Only connect the machine to a grounded power socket fitted to authorised stan dards Procedure Connecting the mains connection cable 1 Ensure that the machine is switched off ma...

Страница 57: ...meter Interface Print interface Fig 33 Data interfaces at the XLP 60x A Ethernet B USB C RS 232 Connect the data interface to the data host using a commercially available data cable You might have to...

Страница 58: ...ogress bar B Firmware version C Printer type D Optional IP address if Ethernet is selected as data interface After startup the Ready display appears Fig 36 Display Ready on the machine ready for opera...

Страница 59: ...automatically called up for this purpose After the basic settings e g for the language or the printer interface the network and dispense settings are optionally queried yes no query in each case Whic...

Страница 60: ...the initial question the setup wizard will not start and the prompt Run Setup Wizard will not appear even after a restart There are then two possibilities to carry out the basic settings EXPERTS Call...

Страница 61: ...DIAGRAM XLP 60x Fig 38 Insertion diagram for XLP 60x A label material B thermotransfer ribbon C path for inside wound label material D path for thermotransfer ribbon wound with ink outside Edition 2...

Страница 62: ...al D path for thermotransfer ribbon wound with ink outside E dispensed label F dispensing edge G backing paper H internal rewinder Related tasks Inserting ribbon on page 63 XLP 60x Standard Inserting...

Страница 63: ...ry long sleeves long hair and similar Before inserting the label roll ensure that the machine is in offline mode Home screen Close the devices cover before printing Inserting ribbon Before you begin M...

Страница 64: ...on roll onto the unwinding mandrel until it stops B figure above Depending on the winding direction of the ribbon color side inside or outside the roll must be inserted differently Colour side inside...

Страница 65: ...sive tape to the empty ribbon sleeve figure below 7 Rotate the rewinding mandrel a few turns in a counter clockwise direction until the ribbon is free of folds 8 Close the pressure lever and the front...

Страница 66: ...bout this task If a ribbon roll is used up the used ribbon is all wound up on the rewinding mandrel and has to be re moved from there The ribbon end is signaled by the appropriate status message or wa...

Страница 67: ...bon roll Alternating use of different sorts of ribbon Before you begin The warning notes about inserting ribbon have been read and understood see Inserting and remov ing ribbon on page 63 About this t...

Страница 68: ...ls Pull away the ribbon sideways from the print head Store your frequently used ribbons as pairs of rolls Insert a different pair of rolls as follows 4 Push the ribbon between the rolls sideways below...

Страница 69: ...ARNING Danger of injury caused by falling label roll Wear safety shoes XLP 60x Standard Inserting roll material Before you begin Rewound backing paper was removed Machine is stopped Home screen The la...

Страница 70: ...drel Attach adapter rings picture To do this press the adapter rings together at the grip sur faces push them to the desired position and release the grips again The adapter rings must fit into the co...

Страница 71: ...t 7 Push the web through the print module as shown The material web must run under the aluminium profile A and through the light barrier fork B 8 Push the material web A towards the inner material gui...

Страница 72: ...erting leporello material Before you begin Rewound backing paper was removed Machine is stopped Home screen The label material is available as leporello The warnings for loading label material have be...

Страница 73: ...l the guide disc off the unwinder mandrel 4 Place the label material A behind the printer Guide the material web over the lower part of the housing B and under the unwinder C to the print module The s...

Страница 74: ...e A and through the light barrier fork B 6 Push the material web A towards the inner material guide B Push the outer material guide C close to the edge of the material web without pinching the materia...

Страница 75: ...oll material Before you begin Printer with internal rewinder and baffle plate Rewound backing paper was removed Internal rewinder is activated Options Selection Periph device Intern rewinder Machine i...

Страница 76: ...w A 2 Open the print head pressure lever fig above B 3 Press the two handles B on the guide disc together to release the clamping at the same time pull the guide disc off the unwinder mandrel Edition...

Страница 77: ...r rings must fit into the core of the material roll with as little play as possible A Push the inner adapter ring onto the dispenser as far as it will go Adjust the outer adapter ring to the width X o...

Страница 78: ...ush the material web A towards the inner material guide B Push the outer material guide C close to the edge of the material web without pinching the material 9 Close the print head pressure lever fig...

Страница 79: ...rrower material or on material with different punching form type Procedure 1 Open the print head pressure lever 2 Move the label sensor crosswise to the printing direction by turning the rotary knob A...

Страница 80: ...A To measure label pitch automatically Press the keys 3 4 Fig 40 The label pitch is being measured The printer moves the label material forward until the two label starting marks have moved through th...

Страница 81: ...n be set using the parameter Print Print contrast or during printing after pressing key 2 When the printer is being used for a big print job the temperature of the print head and the print contrast in...

Страница 82: ...reduced Reduction starts at a temperature of 26 C The maximum value is maintained at 54 C and above Readout example The printing layout contains a lot of black areas For this reason the temperature re...

Страница 83: ...bbon reserve only begins after some rotations of the ribbon roll To be able to display the value of the remaining ribbon length as exact as possible some characteris tics of the ribbon roll have to be...

Страница 84: ...Ribbon low Ribbon end Once the end of the ribbon has been wound away and the unwinding mandrel no longer rotates the following message will appear Status num 5008 Ribbon end Proceed as described under...

Страница 85: ...er 2016 Coding print jobs with Easy Plug EXPERTS The label layout is described by a sequence of Easy Plug commands saved in a text file This method requires good knowledge of the command language Easy...

Страница 86: ...ommands command file Before you begin The data interfaces of host and printer are connected with a suitable data cable The data interface is set accordingly in the printer s parameter menu Procedure 1...

Страница 87: ...Name ShareName represents the share name for a printer connected to a specific port such as the USB port or the TCP IP port Enter the ShareName as follows a Press the key The start menu opens b Type P...

Страница 88: ...Press the keys 2 4 to switch to standalone mode A file selection dialog for memory media appears If an external storage medium is not displayed Press key 1 This updates the list 5 Select a memory med...

Страница 89: ...mount or other input fields see figure below If the printer showed the Ready screen before it was toggled into standalone mode the print ing starts immediately 8 Press the keys 2 4 to toggle to the Re...

Страница 90: ...ig 50 Display during the printing A Already printed labels of the current print job B Labels to be printed of the current print job C Amount of queued printjobs D Pause key stops the printing If the p...

Страница 91: ...start the print jobs on demand For this he uses the printer control panel or a keyboard connected to the printer Variable data can also be en tered via the control panel or the external keyboard The s...

Страница 92: ...memory medium to the printer 3 Switch on the printer The printer shows the Ready screen cyan 4 Press the keys 2 4 to switch to standalone mode A file selection dialog for memory media appears 5 Select...

Страница 93: ...e operation panel are assigned to function keys on the external keyboard according to the table below The function keys and the two additionally listed key combinations work in normal op erating mode...

Страница 94: ...g Jump to the beginning e g of a selection list Jump to the end e g of a selection list Quick selection If an external keyboard is connected files can be selected from a list by typing in the first le...

Страница 95: ...onfirmed the print job is executed From now on all informa tion about the job is displayed in the Normal operation console While the print job is processed it is started newly in the Standalone operat...

Страница 96: ...f a file AUTOSTRT FOR 38 is also existing in the root directory it will be executed first But be aware that standalone print jobs are only executed properly if the relevant file is stored in the folde...

Страница 97: ...ports on page 102 In the example it is the message 5001 No gap found on page 102 B Status text Each status number has a status text in the language of the control panel C Category Possible categories...

Страница 98: ...e These appear as an additional line of text on the display Ready picture Fig 55 Example of an USI warning OD sensor warn Warning text Cause Productstartwarn A new start signal has arrived during the...

Страница 99: ...as a result of serious errors There is no checkmark symbol in the message window i e the message cannot simply be acknowledged by pressing a key The error state can only be terminated by a warm start...

Страница 100: ...ntil the error occurs Use parameter Tools Diagnostic Store Parameters to save the current parameter configuration Use parameter Tools Diagnostic EasyPlug Monitor to send the received Easy Plug data to...

Страница 101: ...ure 1 Press the key below the barcode symbol A A QR code is displayed B 2 Scan the QR code with the smartphone A webpage with one or more troubleshooting instructions appears on your phone C If severa...

Страница 102: ...ngth set EXPERTS Checking the punch definition in the print job Easy Plug IM Checking the label length setting in the pa rameter menu Print Material Label Ma terial type Label sensor is dirty Cleaning...

Страница 103: ...g mandrel no longer rotates This can have various causes Illustrated description for troubleshooting Click Error 5008 or scan the QR code Possible causes Solution Ribbon roll is used up Insert new rib...

Страница 104: ...cannot be tensioned by the rewinder within 10 seconds Insert material correctly Turn the rewinder by hand until the backing paper is taut Backing paper tear during printing Reattach the backing paper...

Страница 105: ...or of the print head The print head is missing or defective Install or replace the print head 6036 Print Head not authenticated A foreign unauthorized print head was detected print head is not from NO...

Страница 106: ...g agents or materials that could damage or destroy the paint finish labelling display type plates electrical component etc Do not use any scouring cleaning agents or any cleaning agents that could dis...

Страница 107: ...ng the print head CAUTION Possible damage to the print head due to electrostatic discharge or contact with sharp edges Always protect the print head against electrostatic discharge when performing mai...

Страница 108: ...lever B figure above 4 Optional Loosen the ribbon web and push it aside at the print head 5 Moisten the cloth with spirit or isopropyl alcohol B and wipe off the thermo strip A 6 Alternative Wipe the...

Страница 109: ...alternative is to turn the rollers by hand while they are installed cleaning them step by step Procedure 1 Switch off the machine 2 Open the front hood A figure below 3 Open the print head pressure l...

Страница 110: ...e roller with it In case of heavy soiling moisten the cloth with label remover Follow the manufacturer s safety in structions on the label CLEANING THE RIBBON PATH Fig 60 Ribbon deflections at a XLP 6...

Страница 111: ...t soiling 1 Open the front hood 2 Open the print head pressure lever 3 Remove the label web from the print module 4 Optional Loosen the ribbon web and push it aside at the print head 5 Blow out the ga...

Страница 112: ...out by turning the setting knob A 9 Carefully lift the upper part of the light barrier fork B 10 Moisten a cloth or cotton swab with methylated spirit A figure above and wipe it over the light barrier...

Страница 113: ...ng push the guide profile through the guide A of the light barrier fork again and push the rear end back onto the bolt B in the base plate 12 Screw the plastic part tight again A Edition 2 12 2021 113...

Страница 114: ...ues The cleaning intervals depend on the material used Procedure 1 Open the front hood 2 Open the print head pressure lever 3 Remove the label web from the print module 4 Clean the material end sensor...

Страница 115: ...ositions of the rubber rollers some parts are faded out for better visibility of the rollers A Print roller B Feed roller C Draw roller Procedure Removing a roller 1 Switch off the machine 2 Open the...

Страница 116: ...int roller can be easily blocked by holding the feed roller and vice versa Installing 6 Push the roller A through the external bearing plate 7 Turn the roller so that the steel pin B figure above at i...

Страница 117: ...Always protect the print head against electrostatic discharge when performing maintenance and cleaning work Use ESD protective equipment Never touch the thermal strip with bare hands Never contact th...

Страница 118: ...figure below 3 Open the print head pressure lever B figure above 4 Optional Loosen the ribbon web and push it aside at the print head 5 Loosen thumb screw A and pull print head B forward Edition 2 12...

Страница 119: ...rint head width on the XPA 93x because the print head is equipped with a memory chip on which all data relevant for operation is stored This stored print head data enables the machine control system t...

Страница 120: ...h B on the edge If the printer is equipped with the optional reflex sensor it will be able to detect reflex markings C on the rolls Unconverted material is referred to as continuous form material and...

Страница 121: ...e 12 EU DECLARATION OF CONFORMITY Translation of original version We Novexx Solutions GmbH Ohmstra e 3 D 85386 Eching Germany hereby declare that we have designed and built the machine designated belo...

Страница 122: ...nter the following address in the web browser http hostname licenses zip hostname Hostname or IP address of the machine The web server must be activated Interface Network Services WEB server On The fi...

Страница 123: ...cated 105 6037 Print Head not programmed 105 9028 System Exception 105 C Color Side 51 Cutter test 53 D Delete Job 49 Delete Spooler 49 Detect label length 49 F Feed mode 52 H Head down lead 52 Head l...

Страница 124: ...Telephone 49 8165 925 0 www novexx com Novexx Solutions GmbH Ohmstra e 3 85386 Eching Germany...

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